• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1613
  • Quality
    5620

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,859 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user jeremys989
2 reviews
0 helpful votes
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August 22nd, 2024
Verified purchase

My new seat showed up the next day and it is perfect in every way.

Quality
Thumbnail of user richs477
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Tire was at my door in Three 🛞🛞🛞🛞🛞🛞🛞🛞🏍🏍🏍🏍🏍🏍🏍🛞🛞🛞🛞🏍🏍🏍🏍🏍🏍

Reason I chose this business:

Time tested,
Best prices

Reason I chose this product:

Fits my style of riding

Quality
Thumbnail of user sydanc
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Order it and got to me within 4 business days since I live Hawaii that's fast

Reason I chose this business:

I have an account

Reason I chose this product:

Had another helmet laying around wanted to put it to use

Quality
Thumbnail of user arnoldol7
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

It was a great experience, great products, super prices. Fast delivery.

Reason I chose this business:

Because of it's prices.

Reason I chose this product:

It is the only store that offered the product I needed.

Quality
Thumbnail of user carlr741
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Really great everything worked out after I made a shipping address error.

really great

Service
Quality
Thumbnail of user danielb4038
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Was a great purchase would shop here again. Product was just as advertised and fit my bike perfectly! Thank you!

Reason I chose this product:

Advertised as fitting my dirt bike.

Quality
Thumbnail of user marchetter2
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Great customer service. Love the sound of these pipes, just a little disappointed with the big scratch across the black tip.

Had to call as they showed them as delivered, but I could not find them. Turns out FedEx put them inside one of my vehicles on the ranch. And of course put them in the one vehicle that I only drive maybe once a month.

Service
Quality
Thumbnail of user zachf194
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The overall fit and finish is phenomenal and well worth the price. However, if you have TC Bros forward controls you will have to modify the brake pedal mount to make it clear the front header pipe by cutting down the brake pedal pivot bung by 3/8 to 1/2 inch to move the pedal more inboard.

Reason I chose this business:

Price and ease/speed of shipping.

Quality
Thumbnail of user jimv769
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

These are about the most comfortable, well-ventilated, and well-fitting motorcycle gloves I've found yet, and the touch-screen compatible fingers actually work!

Reason I chose this business:

Price and convenience

Reason I chose this product:

I needed new hot weather gloves.

Quality
Thumbnail of user robina622
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy to navigate the site, which makes it easy to click and purchase anything. I do have to make sure the items say women's particularly in regards to boots. Happy with most products that I have purchased.

Reason I chose this business:

I can find most things here and the videos are good to watch.

Reason I chose this product:

I need them.

Quality
Thumbnail of user patrickl1172
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

I think that the product itself is significantly better than other brands as it is metal rather than just plastic and when it came to returns for the product, I ordered incorrectly. It was absolutely no problem.

I got assistance with an exchange and it was easy!

Service
Quality
Quality
June 14th, 2024
Verified purchase
• Previous review

I think that the product itself is significantly better than other brands as it is metal rather than just plastic and when it came to returns for the product, I ordered incorrectly. It was absolutely no problem.

I got assistance with an exchange and it was easy!

Service
Quality
Thumbnail of user quentinm74
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Package with the helmet that I received was opened and helmet felt bit wet.

Quality
Thumbnail of user davids6578
3 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

Its good so far like getting products from you trying to answer don't like that you want more than I've got to say

Quality
Good so far
May 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Got stuff here before

Thumbnail of user rolandh304
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Saw the review for the helmet I wanted on Rev's YouTube page. Checked the site for the helmet. Measured my head and checked the fit guide. Ordered the size accordingly. Did affirm and it was hassle free payment plans. Standard free shipping. Product came 3 days earlier then estimated delivery date form fedex. Package came well packed. Tried on the helmet and it fit.

Reason I chose this business:

I’ve ordered a few accessories from them before but never hear.

Reason I chose this product:

I like shoei helmets.

Quality
Thumbnail of user khalida430
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I had the issue that I charged twice for tax because you send my order into shipment so please next time I'd like to pack my order in one shipment everything else it was fine.

Reason I chose this business:

Because of big verities of goods

Reason I chose this product:

Hi quality the best in our weather

Quality
Thumbnail of user michaelb622
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase

Had what I needed at a very competitive price. Quick accurate service, Fed Ex was a little "iffy".

Reason I chose this business:

Had what I needed in stock.

Quality
Thumbnail of user davidh10405
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I ordered a tire for my Road King. Got it delivered to my front porch in 3 days.

Reason I chose this business:

Recommended by Clemmons Motorcycle

Reason I chose this product:

It was the tire I needed

Quality
Thumbnail of user jeanlucd13
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Came fast and fit just right 100% will buy again if needed. Excellent

Quality
Thumbnail of user michaelb12754
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Good product. Reasonably fast shipping. I ordered the wrong size

Quality
Thumbnail of user brandonm1430
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Good service wide variety was surprised with how much they have

Reason I chose this business:

Good service

Quality
Thumbnail of user jeffb3080
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

Great shopping experience will be returning...
Friendly and inviting staff, cool vibe

Reason I chose this business:

Knew you from the internet.

Reason I chose this product:

Was shopping for helmets, bought helmets...simple

Quality
Great job guys
November 27th, 2023
Verified site experience
• Previous review

Great job guys. Your site helped me research and purchase exactly what I was looking for.
Jeff

Thumbnail of user sergen15
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Very good shop to deal with. Fast shipping excellent. Thankyou

Quality
Thumbnail of user davidl7048
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Excellent customer service. Easy to navigate the website.

Quality
Thumbnail of user mikeg2615
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Easy shopping has everything you would ever need. Shipping is quick

Reason I chose this business:

Bc they have everything

Reason I chose this product:

Needed a pair of gloves that’s all

Quality
Thumbnail of user tylera422
2 reviews
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

I ordered the REV'IT! GT-R Air 3 Jacket and it was on sale with a free back protector. I realized I forgot to add the back protector to my cart after I had paid. I used the online chat and a customer service employee promptly fixed my order. Very easy to make changes.

Reason I chose this business:

Website is easy to navigate and use. Customer service is also very user friendly if there is an issue.

Reason I chose this product:

I needed a summer jacket. I tried this jacket on in person at a Cycle Gear store, but they did not have the color I wanted. So I decided to order it online since they are sister companies.

Service
Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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