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RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,859 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT
RevZilla has everything a consumer would require, large inventory, excellent prices, fast shipping, articulate and knowledgeable customer service representatives.
"ON STOP SHOP"
I absolutely recommend them to any type of riders ~!
Price, Selection, shipping
My part was in stock and shipped and in my hands before the end of the week...awesome company...will definitely buy from againm
Been to the website for numerous things and they seem to have everything I'm looking for.
I'm very happy with my purchase from them and will definitely use them in the future.
Price and Reviews
Price and Reviews
Got it in a timely matter, great tire, smooth, good grip. Will definitely buy this tire again
Did a Google search and this one popped up with the size of tire I needed
I chose this tire because it’s the size I needed and at a reasonable price.
I've taken one ride with it. The medium seems true to size and it included the pinlock shield which is a nice add-on. It's very quiet and the latch system although not a D ring does function well. The rachet system held up well on my previous LS2 helmet. I really don't like the graphics but once I have it on I can't see the graphics so that is of little importance. I have not crashed with an LS2 helmet so I can't comment on their actual effectiveness.
The person who responded was very helpful and answer my question. I must ask that you reconsider using Fedex as a shipping partner. We rarely have a positive experience with Fedex including this order. I would gladly pay slightly more in shipping fees if it meant using UPS.
Revzilla has good selection and prices. They've been trustworthy so far so I will continue to shop there. Once can't really trust any of the box online retailers with safety related items so Revzilla is the spot
LS2 helmets, for me, have the best balance of price, performance, and features. They are ugly as hell but one does what one can.
I put in my address, then chose paypal. The address was overwritten with an old address in paypal. I didn't see this change until after the payment was completed. Please put in a dialog to confirm the address change when paypal changes it. I had to drive to my old address and pick up the packages.
They were unable to change address.
Online parts diagrams.
Required maintenance
I order the wrong size for my Pan American. I called to confirm I was ordering the correct part and they were very accommodating. They quickly sent me a return slip and label to exchange my part. The new part came quickly and was perfect.
I have had good experiences with them in the past and they have a variety of options to choose from.
It was recommended by a friend and had good reviews
Revzilla has the best customer service. I have used them for a few years now and really wouldn't shop anywhere else for motorcycle gear, clothing, tires ETC.
You guy fixed an issue a couple of years ago that no other company would have done.
I have an issue with an Alpinstar air vest and was told I cannot return it. It prematurely deployed just after removing it
You guys normally have the best customer service
I have used Revzilla in the past and their customer service is the BEST.
Happy with the purchase. Easier checkout with PayPal or Apple Pay would be nice.
Had the diagram so I could find exact part.
What I needed.
I ordered a Michelin commander 2 tire for my dyna, and was sent a tire with a production date of 2021. We are now in June of 2024! When I called customer service and addressed my issue about feeling uncomfortable putting on a tire that could possibly be dry rotted, unfortunately I was given the run around. I was told the following.
"When the parts are pulled we don't check the dates, so we can't guarantee that you'll get a newer tire. Also the manufacturer gives a 10-12 year tire life so you should be good"
WHAT?!?!?!
I reccomend to those who are considering on buying a tire from Revzilla, DO NOT! You are better off going to a local store, and buying a tire in person, that way you can check the tire dates. Also I have to say this, but the individuals in customer service have absolutely no knowledge on their product. Extremely disappointing. I will NEVER buy anything from this company ever again. Too bad you guys are owned by cycle gear.
Stefan, the individual who I spoke with had absolutely no knowledge about the product I purchased, nor was he trained on the tire life of a tire. “10-12 year tire life so you should be good”
Stefan you are a moron sir and tires typically have about a 5 year tire life
Because I thought the lower prices would reflect a good product.
Because I needed a tire.
Last box was a bit banged up, but merchandise was intact. Found what i was looking for and at comparable price. Next one had zero issues ty.
No hassle returning my previous order, will continue to use the site.
Ordered a tire and it was at my house the very next day! Amazon doesn't even ship to my house that fast.
Always had good customer service
OEM replacement
I could not change my default shipping address. I checked the proper boxes and it would not save it. Almost sent my order to a different state. Need to fix that.
Had what i needed
Ordered 4 parts, all were in stock and supposedly ship next day. Received one part a few days after initial order. After waiting nine days, I called customer service about the status of the rest of the order. I was told they were shipping that next day. Obviously, the order was forgotten or they didn't have them in stock like I was given the impression on the site when I ordered.
I'll take my chances with other distributors, that don't have the items in stock if I have to wait so long for shipping.
Customer service person was very helpful, but I shouldn't have needed to contact if the order would've been shipped when promised.
Only supplier that showed parts in stock, boy was that wrong.
Wow, the heat shield kit from DEI the individual pieces were just thrown in a box with no packaging from DEI to show it was even the right heat shield kit. Also there were no instructions included I had to go read them off the DEI website. Well you can see Revzilla is not what it was before cyclegear bought them.
Military Discount
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com and reference this review. Please include further details regarding your shopping experience/issue
Military Discount
Made my first ever order from here for a Sena Outrush R helmet I've wanted since I bought my new motorcycle over 6 months ago. Came in looking great box wasn't damaged at all and unbixing the helmet was fantastic.
Quick delivery on my tire order, order was correct, as usual.
I'm a long time revzilla customer. The are receptive to customers.
I believe that Dunlop Makes a great product
Hope on a short delivery time, last order took extended time on front tire delivery
Great products, great people
I disagree with thebuy your way in to more discounts, customer loyalty should count for something
Because i have delt with this company for an extended period of time
The threads on the clutch cable 2 primary cover was different?
The had what I need
It was available
You canceled my order with not explanation, and never returned / responded to my email's requesting why.
My email I sent to customer service>
Christine,
This email and the one that informed me that my order was canceled, was quit surprising.
I checked with the credit card company, and they said there is no problem with the card.
So, I am confused to why the order was canceled.
I can certainly purchase them from another vendor.
BUT would like an explanation why you do not want to do business with me?
>
No reply:
I just purchased my first motorcycle and needed some gear so I got a ICON helmet, Rev It eclipse 2 jacket, and ICON knee pads. All of them came in earlier than I expected and were amazing! I was really impressed with the jacket because the airflow is so great I can barely tell I have it on when riding. I highly recommend it to other riders.
I wanted to know more about the helmets and sizes and the guy I talked to was really helpful and assured me that if it did not fit they would send another.
I saw an ad and decided to try it out.
For my protection and comfortably
I've purchase multiple products from RevZilla (Top case, top case plate, protective gear (helmet, gloves, pants, jacket, and boots)) I very satisfied with all I have purchased. The videos on most of the products provided me with good insight on each of the products to make a well guided purchase
The representatives were very helpful to address all my questions.
My friend referred me to RevZilla
Price, payment forms, and enough variety of good products selection
I needed a single-sided rear track/paddock stand for my 2018 BMW R1200RS, which only has a single swing arm. I settled on the Oxford Zero-G stand (model OX2666). I also had to determine the proper size pin to order that would fit the mounting point. Information was easily available on the website and I confirmed the recommendation by measuring the mounting opening on the bike. The order was received in less than a week. The stand is well made and only took 15 to 20 minutes to assemble. The track stand works wonderfully, easily lifting the rear of the bike and keeping the bike steady and perfectly stable.
My previous experiences with RevZilla have all been positive, and they have a large catalog of parts and accessories for almost all motorcycles.
Other good recommendations and it appeared to be well designed and sturdy.
Easy purchase and great product that fit my bike nicely and looks great.
Came on our search for the product we purchased
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for taking the time to leave a review. It looks like when your order was placed 3 of the 4 items had a 3-6 business day lead time prior to shipping. The one item stated it shipped in 24 hours. When an item states a lead time it does mean it is estimated in the time frame of 3-6 business days.Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.