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RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,845 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Website makes it easy to find the part/s I am looking for shipping was a bit slow but not too bad
Website is easy to navigate
Good price on an out of the box. Highly recommended by friends
Watch all there stuff. Been a fan for years sence Anthony
Recomendations
Quick and kind of easy
Came in the mail quick and install was a breeze to get done!
Going through ordering online simple and easy. Was scared at first but all is well
Better option
Did my homework and was overall pleased
Easy and quick, except for FedEx, who delayed the delivery by a day.
Great products.
The quality.
Thank you for providing discounts to both military and first responders!
I tried one helmet. It didn't fit and the sales person gave up.
I tried something new
Everything I ordered was as expected. It all came relatively quickly.
They had most of the gear I was looking for.
I bought a new bike and needed safety equipment quickly
Great experience. Cheap and quick shipping. No complaints here.
Did great speaking with the chat person was a tremendous help
The price and it was a helmet I wanted
Great experience with the purchase, everything arrived on time, very well packed.
Common tread XP is the best on youtube, great adventures.
Revzilla always ships quick and is transparent about lead times
Great reviews but did not preform as described
Quick delivery and relationships with local tire shops to mount at reasonable prices
Had my tires in stock
Always used Dunlops on my bikes and they had them in stock
I ordered, it was delivered shortly thereafter. Exactly met expectations. Will shop here again.
Product came fast and was happy with the product. I wasnt able to get these tires any where else and desided to try them out. Revzilla has i nice website with many products. Also the website iseasy to navigate. Model number
Quick and seamless. I recieved my order a day earlier than expected. Nothing was damaged and was a very easy process.
Recommended by friends.
Beginner rider
I bought because they say you can return it once for green if wrong size. My item was too big, customer service said I could return it and would have to buy another size. So they have had my original pair of Klim pants for 5 days and I've not been credited for my return or hear from them. I'm reluctant to order the new correct size until I get my refund $526. I should have used Amazon.
Quick shipping, easy exchange/return huge inventory, had what I wanted.
Easy to find what I was looking for, shipping was a little slow but totally expected.
Price and availability
I placed an order and didn't realize I had an unwanted item in my cart. I called customer service within a few minutes of receiving my confirmation email and wasn't able to remove the item from the order. Returning the item was very simple and I was able to get the restocking fee waived. The other item was fine.
My only complaint is that the item was marked in stock on the web site but had to be drop shipped and took about two weeks to arrive.
I tried. to remove one item from the order and was able to return it.
I like the Ari and Zach on YouTube.
Was able to order the identical seat for my motorcycle available in Canada for a much lower price.
Revzilla has always been great. I am thankful that I have this company to do my business with
I ordered a part that was shown on the website as "in stock". 2 days later I was told it was not.
Ok, I understand. Paid with Revzilla cash and credit card. What is the status of my Revzill cash and credit card balances?
Saved my preferences and cart. Great customer service and support for returns for sizing.
Great company! Great prices
Repeat purchase of the Sena Freewire (Honda) to connect my new co-rider with the Gold Wing and enjoy the infotainment system with me. The unit connected my co-rider to the infotainment system of my Gold Wing and now they can listen to music and enjoy the our rides.
Easy website to view.
Very easy to find what I was looking for, information on the selection, and placing the order.
Previous excellent selections and receiving my purchases.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.