• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1613
  • Quality
    5620

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,674
Neutral
234
Negative
326

Instant Feedback

85,827 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user michaell7092
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I ordered the wrong size jacket and the customer service to get it back and traded for the right one was great

They helped me send a product back and get a replacement

Reason I chose this business:

It had what I wanted

Reason I chose this product:

It was the product that fit my needs

Service
Quality
Thumbnail of user dennisk927
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I ordered a pair of taillights for my motorcycle. Being from Canada I was a little concerned on quality and the shipping. To my surprise I received my order within a week and the quality was outstanding. I am very pleased and I'm sure there will be ordering from you again.

Reason I chose this business:

Just found them on the internet and they had the item and quality I was looking for.

Reason I chose this product:

Looking for a brite attractive tail lights

Quality
Thumbnail of user jordanc767
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Great customer service they helped me apply my coupon and the product is great.

Service
Quality
Thumbnail of user rickz119
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

First time user. I liked they had my size in stock. I had to return a pair of pants and was able to print a return label easy enough. The boots I ordered were as expected good fit and as advertised. I'm still shopping for my replacement pants. I will use RevZilla again.

Reason I chose this business:

Was looking for mesh riding pants. Was not finding them in stock any where else I looked>

Quality
Thumbnail of user daves2235
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

RevZilla is my go to site for motorbike stuff. I do get better clothing prices from Europe sometimes and brands that are not common in the US.

Reason I chose this business:

Reliable fast shipping. I like the reviews.

Reason I chose this product:

Previous experience

Quality
Thumbnail of user bens1527
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I received my order in like three days. Came packaged well (though it was just clothing, so not really anything breakable).

Reason I chose this business:

I've shopped here before and have had a good experience every time.

Reason I chose this product:

Needed new mesh riding gear with good safety ratings, and liked the look of the Rev'It Airwave 4 pants and jacket

Quality
Thumbnail of user timr1042
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I know it's not much to argue about but, there was a free shipping on orders over $45. I spent $57 and got charged $7 and change for shipping. Fair?

Reason I chose this business:

I have been buying products here for several years.

Quality
Thumbnail of user richardo1712
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Great service and large selection of products at good prices and in stock

Reason I chose this business:

Had what I wanted at a good price

Reason I chose this product:

Good reviews

Quality
Thumbnail of user vincentr483
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Items arrived as described and quickly. Very happy with my online experience

Reason I chose this business:

Prices and selections

Reason I chose this product:

Recommended by other users. Compatibility. Value

Quality
Thumbnail of user rabieb3
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Hello, It is very nice products, thank you so much. Good bye.

Quality
Thumbnail of user jayc1274
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Narrowed down my choices when I entered my vehicle. Got my ordered product fast.

Thank you

Reason I chose this business:

Review videos were great.

Reason I chose this product:

Seen the YouTube video review that Revzilla did.

Quality
Thumbnail of user michaelf4567
1 review
0 helpful votes
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August 9th, 2024
Verified purchase
• Updated review

Easy to use website. I found what I wanted right away when other sites were backordered.

Reason I chose this business:

You have what I needed when others did not.

Quality
Really hard to get order to go through and no response...
August 12th, 2023
Verified site experience
• Previous review

Really hard to get order to go through and no response from customer service!

Thumbnail of user kolbya3
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

These products fit great and help keep everything nice and organized

Quality
Thumbnail of user herberts213
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Not much to it. Needed an open face helmet and You have it. Thank you

Thumbnail of user xavierh88
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

The products showed up neatly packaged, and fit perfectly based off the size charts, shipping was a little slow, but that had nothing to do with Revzilla

Quality
Thumbnail of user markm5715
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase
• Updated review

...in a good way. I don't even BOTHER going to other sites for moto-related products unless it's some obscure part, etc.

Years ago, Revzilla wanted to be the Zappos of moto gear and I believe they nailed it.

Never better, no one else better...
October 1st, 2023
Verified site experience
• Previous review

Never better, no one else better...like that!

Reason I chose this business:

Always, always the best price, shipping, returns. No competition IMHO. Easy choice.

Thumbnail of user jodstas
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Was in Santa Monica on vacation from Australia, i rang customer service to see if the item I wanted was available,Customer Service said there were 2 items in stock in store!

Travelled from SM to Costa Mesa and was told no stock in store as the product was in the warehouse, RevZilla staff in the store were amazing and arrange the purchase and to have the Vest sent to my accommodation in Vegas ( Thanks Guys and was great talking to you 😁

Prior to this purchase I had also arrange to purchase from CycleGear Culver City, travelled there by Uber and the sales guy said they didn't stock item either, when looking online the system said the item was available in store, sales attendant was not interested in assisting in any way!

Thankyou so much RevZilla 💓

Reason I chose this business:

Have purchased Dainese suit a few years ago and the transaction was great, and also receive emails

Reason I chose this product:

Purchased the Tourmaster Duo heated vest, looks to be a great product

Unable to purchase from Australia 🇦🇺 had to buy while in the USA

Quality
Thumbnail of user kims2806
Kim
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I ordered a 2-pack of light weight helmet liners. I was sent a baclava instead. Called customer service and problem was resolved professionally. Kudos to the gentleman that helped me. Great company. My correct package arrived the next day. WHAT Service!

Reason I chose this business:

Good selection very motorcycle oriented

Service
Quality
Thumbnail of user ericw1906
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

Ordering was straight forward and assistance was professional

Reason I chose this business:

I have been doing business with Revzilla for a number of years; and have always been pleased with the service.

Quality
Bead breaker order review
May 14th, 2023
Verified purchase
• Previous review

The ordering process was straight forward. Upon receiving the bead breaker, assembly was trouble free as the directions were clearly written and understandable. I have not tried the bead breaker yet but, I feel the construction is rugged enough to tackle the Heindenau and Harley tires, which are pretty stiff.

Reason I chose this business:

I have shopped Revzilla before and have always been satisfied with the items purchased.

Thumbnail of user jonathanp1099
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Loved that I could plug in the creds for my bike and all parts relevant for that year/make/model were at my fingertips.

Fantastic! Very informative and was thrilled with the service.

Service
Quality
Thumbnail of user toms2781
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I've been shopping RevZilla for years. Quality parts, quick delivery, easy returns if needed.

Quality
Thumbnail of user brianb4903
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The order was shipped and arrived in a few days an all my parts fit perfectly👍.

Reason I chose this business:

The best selection of parts a good prices.

Reason I chose this product:

They where the right fit for the bike an I liked the product.

Quality
Thumbnail of user shawnah191
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Have not been able to ride yet to test the difference but looks great on the bike, easy to install.

Quality
Thumbnail of user danh1664
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

You guys did an excellent job and look forward to doing business again soon!

Great service thank you!

Reason I chose this business:

Very professional!

Service
Quality
Thumbnail of user danielb3992
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I ordered an HJC helmet and it arrived without the visor, contacted customer service and they were able to get me the visor within a week without me having to ship the helmet back or any real trouble, and gave me a credit to use on my next purchase as well. Great customer service, specifically Angie G.

I ordered an HJC helmet and it arrived without the visor, contacted customer service and they were able to get me the visor within a week without me having to ship the helmet back or any real trouble, and gave me a credit to use on my next purchase as well. Great customer service, specifically Angie G.

Reason I chose this business:

Variety and price.

Reason I chose this product:

I own a HJC i100 modular and wanted a similar half helmet.

Service
Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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