• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,608 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1612
  • Quality
    5617

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,671
Neutral
234
Negative
326

Instant Feedback

85,801 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,608)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user dusting204
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Shipping was on point! Product showed up super fast. I was searching for a jacket and had so many options to choose from.

Reason I chose this business:

Best selection. Revzilla usually has what I’m looking for. It’s my first stop when searching for stuff.

Reason I chose this product:

Best bang for buck. The quality surpassed expectations once I got my hands on it. Excited to see how the jacket performs on the road!

Quality
Thumbnail of user nicholasl751
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

So far I have been very happy with all the purchases! Reading product reviews from other customers has been very helpful as well when making not of fitment, ect

Reason I chose this business:

Strong reputation

Reason I chose this product:

Alpinestars gear appeals to me

Quality
Thumbnail of user gabbyr52
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

The items were neatly, nicely and safely packed.

They arrived very quickly as well.

Thank you!

Reason I chose this business:

Great prices and nice website.

Reason I chose this product:

They matched what I was looking for for my helmet.

Quality
Thumbnail of user ginof44
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

So far it's been just wonderful. I look forward to shopping with you again.

Reason I chose this business:

Because Amazon sent me the wrong windshield when I ordered it through them. Got to stick with motorcycle people!

Quality
Thumbnail of user tyr83
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

Had the order in less than a week. All parts were correct and didn't look used.

Reason I chose this business:

Overall selection.

Reason I chose this product:

Need a phone mount.

Quality
Easy searching of items
October 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best site for serious riders.

Thumbnail of user caskeya
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase

Ordered parts to fix my helmet came quickly and at a great price

Reason I chose this business:

Easy to navigate and great prices

Reason I chose this product:

Parts were for my helmet

Quality
Thumbnail of user timothyl1070
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Returned a pair of motorcycle gloves that did not fit. Easy process!

Service
Quality
Thumbnail of user takodag
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Item arrived 2 days after ordering it and the product was very good quality

Reason I chose this business:

Because it had what I wanted

Reason I chose this product:

Because I needed them

Quality
Thumbnail of user robertl5602
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Great company. Easy to use website and order processing. Chat also very helpful.

Reason I chose this business:

Had the item in stock at the right price. Ships out right away

Service
Quality
Thumbnail of user rushb17
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase

Smooth ordering and fast delivery. Product was a perfect fit.

Quality
Thumbnail of user jasoni515
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase
• Updated review

It's good and easy and didn't require much effort in the ordering process.

Reason I chose this business:

Y’all the best

Quality
Great experience
June 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You got the stuff

Thumbnail of user aaronp769
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

My Road 6 Tires was priced $90 less than in-store. It was shipped the same day. Thanks!

Reason I chose this business:

Long time customer

Quality
Free shipping, fast
May 7th, 2024
Verified site experience
• Previous review

Free shipping, fast. Great price.

Reason I chose this business:

Past customer.

Thumbnail of user toryh34
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

As described nice product The grips look great on the bike!

Quality
Thumbnail of user anitar29
2 reviews
0 helpful votes
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June 22nd, 2024
Verified purchase

Like the selection of different brands and styles of Ladies Riding Gear. Fast shipping and if military or retired military it's super easy to apply military discount online.

Reason I chose this business:

Selection of ladies riding gear

Reason I chose this product:

I read the reviews on the product and it seemed a good buy, which it was.

Quality
Thumbnail of user jordanr261
2 reviews
0 helpful votes
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June 2nd, 2024
Verified purchase
• Updated review

I purchased these after I bought the black pair. I wanted something lighter for summer rides now. I love the jeans. Very well made and the black pair fits well when I'm in the riding position. I ordered these the same size 34. These are more like 36 and also are longer as well so I have to cuff them once at the feet. Material is good and has the reinforcement where is counts. Comes with knee pads. But seems to have a problem with consistency in sizing. I decided to keep them because its not much off in size and I can manage them just fine.

Reason I chose this business:

Been purchasing items from revzilla for 10 years now. They have a plethora of items for all riding styles and bikes.

Reason I chose this product:

Purchased in black and wanted another pair in a lighter color for summer riding

Quality
Always a pleasure looking through all the different...
January 23rd, 2024
Verified site experience
• Previous review

Always a pleasure looking through all the different things you can get for your ride to make it personal. Been buying with revzilla for years.

Reason I chose this business:

Frequent customer

I've been shopping with re zilla for a few years and...
January 19th, 2024
Verified site experience
• Previous review

I've been shopping with re zilla for a few years and I've always been able to find what I need and a large variety of things to make a bike your own. Customer service is great too very helpful when needed.

Reason I chose this business:

Frequent customer

Thumbnail of user michaelm14411
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I bought this cover for my 2017 H.D. Ultra Classic Limited, it fits like it was as made for it. Folds up small so packing isn't an issue. I would recommend this product.

Reason I chose this business:

Cost, reviews

Reason I chose this product:

Cost, reviews

Quality
Thumbnail of user chrisg2709
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase
• Updated review

I love the search by bike feature combined with exact fit. Got the right grips the first time.

Reason I chose this business:

I shop here to assure I get the correct fitment for my bike without the stress of guess.

Quality
I got what I ordered.
December 1st, 2023
Verified purchase
• Previous review

Simple and clear. Item matched what was described.

Reason I chose this business:

Price and vehicle match

Thumbnail of user fernandow14
2 reviews
0 helpful votes
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July 21st, 2024
Verified purchase

Vary nice products I like how easy it is to find the parts I need for my bike would recommend

Reason I chose this business:

Easiest website to order parts!

Service
Quality
Thumbnail of user jakem724
1 review
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

Gave me price match
Accidentally ordered 2 pair of pants instead of one, and they quickly got my return started.

Reason I chose this business:

Easy to navigate

Quality
Price matched item and made order easier
May 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Easy transaction

Thumbnail of user markb5917
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Peel off the factory supplied adhesive from the rubber pad, scratch up the case we are going to apply the Jiffy Stan pad, use a good instant glue adhesive. Are used gorilla glue instant glue. This is been the only one that stayed there after trying three different pads, None of the factory adhesives worked.

Reason I chose this business:

Had the best price with shipping to get the pads from.

Reason I chose this product:

I didn’t want my jiffy stand smashing into my case. Every time I kicked it up.

Quality
Thumbnail of user luisb127
2 reviews
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Super friendly and very nice site.high quality after market parts and accessories!

Reason I chose this business:

Repeat customer

Quality
Thumbnail of user brandong854
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

The jacket and boots I purchased are very good quality and very happy with my purchase. Revzilla is a great place to buy anything for your motorcycle.

Reason I chose this business:

Used in the past, know alot of people who also buy from them.

Reason I chose this product:

Great sale on the products.

Quality
Thumbnail of user carla514
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Over the years I've been buying from Revzilla, I have received my order within 2-3 business days via UPS. I understand the parts for this order were out of stock, but when the did ship, they went UPS to USPS (not a good shipping method). The order took a week to get to me after they shipped. Not what I have come to expect from Revzilla.

Also, The parts I ordered did not come with mounting hardware nor did the site suggest or recommend buying the required hardware. Now I have to figure out what hardware I need and figure out where to buy it.

Not happy at all. My first bad experience with Revzilla.

Reason I chose this business:

Ordered from them for years. Great prices, great customer service and fast shipping.

Reason I chose this product:

Honda is the only one I know that makes a good quality vent

* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

I do apologize for the hardware issue. I looked into your issue and see that you are working with one of our team to get this resolved. We use multiple shipping methods and according to the tracking information Your item shipped on Tuesday and arrived on Friday. Our shipping time frame is 3-5 business days. We do understand the frustration of waiting for parts and do try to get them shipped as quickly as we can and always hope our carriers deliver them as fast as they can. Thank you for your review we appreciate all feedback so we know where we need to improve and know what we are doing correctly.

Thumbnail of user coreyh385
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Well packaged and easy to install🤙🏽. Definitely worth the money.

Quality
Thumbnail of user derrickb313
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Easy to use website and fast service. Also really appreciated the minimal packaging.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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