• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5616

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,798 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,607)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user kelleym270
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

All of my items were shipped fast and fit perfectly. I'm new to the bike community and I have bought all my gear from y'all. Thank you for making it easy!

Reason I chose this product:

Buying my gear for a new motorcycle. I’m new to the community.

Quality
Thumbnail of user robertv1891
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Great parts great fast delivery. Would purchase from them again

Quality
Thumbnail of user randyc1068
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I was looking for a Mustang Seat Backrest and Revzilla had one discounted as an open box item. Looks and works great

Reason I chose this business:

Price and availability

Reason I chose this product:

I already had the seat, needed the back rest

Quality
Thumbnail of user kevinn1114
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I can tell a difference in performance. I didn't notice any change with the slip-on alone.

Reason I chose this business:

It was on sale

Reason I chose this product:

Supposed to be the best

Quality
Thumbnail of user michaelg7235
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Had a good deal on the tires I was looking for. They had the size I needed and fast free shipping.

Reason I chose this business:

Had a good price and had shopped with them before and had good experiences.

Reason I chose this product:

Good reviews on these tires

Quality
Thumbnail of user scottd665
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

Really like the look of the boots, but there was SOOOOO much room at the top that I returned them. The return was a piece of cake

Reason I chose this business:

I’ve always had a very good experience buying from RevZilla

Reason I chose this product:

Look, price

Quality
Thumbnail of user ricki117
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Its just antifreeze, not much to review accept the packaging, that's why i gave it 4 stars.
The box was not rigid enough and 4 quarts of antifreeze just about feel out of box by the time it was delivered.

Reason I chose this business:

Revzilla had what i needed

Reason I chose this product:

Because its what my bike takes

Quality
Thumbnail of user bokup
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Ordered an XS and got it but it turns out to be too small and unfortunately you have no stock on a SM. Is this model now discontinued or can I expect it to come back in stock?

Quality
Thumbnail of user billw1508
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

Quick shipping / great selection! Installing this weekend.

Quality
Love shopping at Revzilla!
June 5th, 2024
Verified site experience
• Previous review
Always easy!
February 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

My go-to supplier!

Love shopping here!
August 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Perfect parts for what I was looking for.

Very easy!
August 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great website!

Thumbnail of user duncanc111
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I'm always happy with my RevZilla purchases, thank you very much!

Reason I chose this business:

Past experience.

Reason I chose this product:

Many positive reviews.

Quality
Thumbnail of user rogerw1315
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Ordered and rec'd within 3 days! Wow.Great price! Awesome customer support

Quality
Thumbnail of user glenr214
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Customer service is amazing. I am so appreciative. Thank you!

Reason I chose this business:

Years of great service

Service
Quality
Thumbnail of user larryl1379
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I ordered an amber sheild for my helmet. It was extremely easy to find what I wanted, very easy to order, and the item arrived quickly. Great experience.

Reason I chose this business:

Vast choice in types of helnmet, visors, great product information.

Reason I chose this product:

They were exactly what I wanted - half helmet, great quality, choice of different sheilds.

Quality
Thumbnail of user stuartl371
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The product they sent did not actually fit. The screws ruined the screw fittings on the frame of my bike.

I don't recommend anybody buying the saddle bag rack for their bikes from this company.

They responded quick asking for a picture and my order number. I sent them the order number again after I originally sent it in my original complaint with my name and address.
I didn’t hear back from that after that. Granted, I didn’t send the picture but I stated the issue so picture should be irrelevant. Although I’ll still send it. I just had a very busy day and got home from work late.

Reason I chose this business:

Google search

Reason I chose this product:

Because I own the bike the product supposedly fit

Service
Quality
Thumbnail of user jarids4
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Everything was on point, except the product description said, "light smoke sun shield", and it was dark. Not even close to the picture. HJC IS-Cruiser Helmet
Item: P*******

Reason I chose this business:

Online surfing/shopping must have searched 4 different stores and just suck with this site.

Reason I chose this product:

I was looking for a DOT helmet for my Harley that wasn't black or white.

Quality
Thumbnail of user chrisa2335
CR
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase
• Updated review

All of the items were in good shape and packaged professionally. Delivery was later than advertised, but arrived within two weeks as opposed to 2 days.

Quality
Pretty easy
December 21st, 2023
Verified site experience
• Previous review
Thumbnail of user jonz82
Jon
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase
• Updated review

The RevZilla website made it easy to narrow selections. I have not ridden with the bag yet, but the fitment looks good and relatively easy on my Royal Enfield Interceptor.

Reason I chose this business:

A friend told me about RevZilla.

Reason I chose this product:

Looking for a small affordable tail bag. The Oxford OL446 fit the bill!

Quality
Website is easy to navigate and product description...
August 24th, 2023
Verified site experience
• Previous review

Website is easy to navigate and product description is good.

Reason I chose this business:

Heard good things about revzilla

Thumbnail of user anthonyt1249
1 review
0 helpful votes
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August 1st, 2024
Verified purchase
• Updated review

Great selection and Great service, parts were in stock and arrived on time.

Quality
Great place
July 31st, 2024
Verified site experience
• Previous review
Great shopping
July 24th, 2024
Verified site experience
• Previous review
Easy to shop
July 10th, 2024
Verified site experience
• Previous review
Great selection and great price
February 18th, 2024
Verified site experience
• Previous review
Great selection
February 6th, 2024
Verified site experience
• Previous review
Great product, fast shipping
November 19th, 2023
Verified purchase
• Previous review

Great selection and a great company to work with. They have what I need.

Easy to find parts
May 14th, 2023
Verified site experience
• Previous review
Great company and great product
March 19th, 2023
Verified purchase
• Previous review

Always super knowledgeable and great product and great customer service.

Thumbnail of user robertv1858
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I called Customer Service to cancel an order, which was already process.i was granted a free return Shipping label. I returned the item hassle free. Thank you RevZilla

Reason I chose this business:

Easy navigating searching items and the information videos.

Service
Quality
Thumbnail of user andrewb3211
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

The product I ordered wasn't what I wanted but it was exactly what I ordered. Revzilla's return process was simple and efficient! I will be a return customer!

Simple and efficient!!

Reason I chose this business:

Past experience was flawless!

Reason I chose this product:

I was trying to find a seat. Problem was my wife was not comfortable on it.

Service
Quality
Thumbnail of user wills693
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

RevZilla continues to impress. I search around the internet for a deal and seldom find one at the price point I'm looking for. I come to RevZilla and find the product, gain points from purchasing and it arrives in a timely fashion. What more can you ask for?

Reason I chose this business:

Best on the internet

Reason I chose this product:

Wanted increased wind protection during my rides

Quality
Thumbnail of user dennisb1800
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

Good place good service good shipping good people good everything

Reason I chose this business:

YouTube videos show you stuff

Reason I chose this product:

I needed them

Quality
All was in stock
May 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Needed product

Really Great
March 21st, 2024
Verified site experience
• Previous review
Free shipping
December 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

Thumbnail of user johno2666
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

The header pipes came within days of ordering. Very happy with RevZilla

Quality
Thumbnail of user josephl2417
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

The orders are always accurate and shipped in a timely manner.

Quality
Always good service
December 14th, 2023
Verified site experience
• Previous review
Thumbnail of user codym482
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Quick shipping, parts as described, competitive pricing.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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