• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5616

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,798 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,607)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user codym482
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Quick shipping, parts as described, competitive pricing.

Quality
Thumbnail of user josephl2417
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

The orders are always accurate and shipped in a timely manner.

Quality
Always good service
December 14th, 2023
Verified site experience
• Previous review
Thumbnail of user renea173
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Need click "read more" on the description then scroll all the way down to read that helmet does not come as pictured, instead need to spend $45 more on a $154 helmet to get it as advertised. Oh wait they did offer 10% off.

Helmet pictured with tinted shield. Came without it. Now its $45 more in order to get the helmet as pictured on the website. Also, you need to click "read more" to read the bottom of the description were it says that helmet come with clear shield. Not happy. I do like the helmet so Im stuck wearing sunglasses while I ride.

Reason I chose this business:

Availability and thought it came as shown on the pictures, with tinted shield.

Reason I chose this product:

Scorpion is a really good brand. Plus they have a 5 year warranty.

Service
Quality
Thumbnail of user davem1854
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

The company is using UPS services so beware of duties cost, 100$ more for a 200$ jacket is totally unacceptable for me. Because of that i will never buy again from Revzilla, there is other companies that give that duty service when you ship you know?

Otherwise the jacket is as supposed to be...

Reason I chose this business:

Because they have a large inventory of items.

Reason I chose this product:

Because I liked it and was hard to find.

Quality
Thumbnail of user tys81
2 reviews
0 helpful votes
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June 18th, 2024
Verified purchase

Revzilla was very reasonably priced, had every part I needed and got them to me in a very expedient manner for the price I paid in shipping.
I will definitely use them again.

Reason I chose this business:

Better price than my local shop

Quality
Thumbnail of user constantines9
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

RevZilla is a perfect place to buy part or tools, it's easy to find the thing you need and they have fast and free shipping. I'd wish they offer free returns on riding gear or the products that may not fit. I'd be more comfortable buying from them if I knew I could easily return items that do not fit right.

Got all the information I needed, they also were willing to make policy exceptions for exceptional circumstances, when for example my bike was stolen and I had to return parts past return window or without the original packing.

Reason I chose this business:

Easy to find items, trust quality, product reviews

Reason I chose this product:

Fit my bike, trusted brands

Service
Quality
Thumbnail of user jimr1615
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

Always easy to find what I'm looking for and always a easy checkout.

Reason I chose this business:

Always come to revzilla first

Quality
Always a good shopping experience
May 26th, 2024
Verified site experience
• Previous review

Always a good shopping experience. Although sometimes it's better to have a person and some input on what's better.

Reason I chose this business:

Always stop by revzilla first

Thumbnail of user chadm668
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

First my packages arrived from RevZilla arrived within a couple of days, super fast shipping that is always appreciated. As far as the Cortech bags, they are awesome. Easy to install on my 2020 Speed Triple RS. Functionality is great with the way the tail bag attaches to the saddlebags. Easy to put on and off the bike at overnight stops. Plenty of room for gear and tools in one side, clothes in the other, and then misc. In the tail bag. I'm actually in the middle of a 5 day trip through Colorado and couldn't be more pleased.

Reason I chose this business:

Great customer service in the past makes me trust them.

Quality
Thumbnail of user johnj4332
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

It was easy-to-use and the part was good quality and fit properly

Reason I chose this product:

I needed a replacement

Quality
It was easy-to-use
July 19th, 2024
Verified site experience
• Previous review
Thumbnail of user robertp5349
1 review
0 helpful votes
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May 27th, 2024
Verified purchase
• Updated review

Revzilla continues to provide excellent customer service and quality products. Shopping for new cheek pads for my Shoie RF 1400 helmet could not have been easier. They arrived in a timely manner and fit perfectly. As always, Revzilla came through.

Reason I chose this business:

Excellent customer service and product choices,

Reason I chose this product:

I needed cheek pads that were thinner than what came with the he

Quality
Always great customer service and product description
May 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Choice and quality.

Easy and great prices
February 17th, 2024
Verified site experience
• Previous review
Thumbnail of user mikeb2286
2 reviews
0 helpful votes
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July 20th, 2024
Verified purchase

The products I was looking for were in stock and it was very easy to place my order.

Reason I chose this business:

Huge selection of the brands I trust and use.

Reason I chose this product:

Top qulity!

Quality
Thumbnail of user jamesb9999
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

They did all they could to accommodate me and I appreciate that.

Reason I chose this business:

Have been reliable in the past.

Service
Quality
Thumbnail of user johnc8420
2 reviews
0 helpful votes
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July 30th, 2024
Verified purchase

Overall, a good experience. I will use revzilla again in the future.

Reason I chose this business:

They had everything I was looking for

Reason I chose this product:

Because It's a quality product

Quality
Thumbnail of user glenj122
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Ordered two sets of brake pads for my motorcycle, and that's what I received.

Reason I chose this business:

Availability of parts needed.

Reason I chose this product:

Needed to replace brake pads. RevZilla said they were an exact fit for my bike, and they were.

Quality
Thumbnail of user roberts9011
1 review
0 helpful votes
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July 30th, 2024
Verified purchase
• Updated review

Very good experience all the products I needed and was looking for

Reason I chose this business:

I have ordered from ReZilla in the past and enjoyed the experience and the prompt service

Reason I chose this product:

I needed the gear for my motorcycle

Quality
Very good sight with lots of products to choose from
October 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They have everything I e
Needed

Outstanding
July 7th, 2023
Verified site experience
• Previous review
Thumbnail of user davidj4268
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Easy to use website. Quick shipping! Had my new helmet in just a few days

Reason I chose this business:

Can usually find what I'm looking for at the best price

Quality
Thumbnail of user johnathant61
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I was able to find only half of the parts and they were expensive!

Quality
Thumbnail of user jamesj3939
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Product was in stock and delivered quickly. Great experience.

Reason I chose this business:

Great products, reliable delivery, decent price.

Reason I chose this product:

Photochromatic capability.

Quality
Thumbnail of user danielf2123
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

No better place to buy motorcycle stuff and good prices for beginners bikers

Quality
Thumbnail of user rustyo19
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

First time experience purchasing through Revzilla and it was easy, quick and reliable!

Quality
Thumbnail of user stephenh2549
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Very easy web site and checkout process. Card can be saved for Future purchases without having to find wallet when looking for deals at lunch or couch surfing.

Reason I chose this business:

Good ads in my Facebook feed and an easy to use site.

Quality
Thumbnail of user yamilr9
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

All parts arrived as described, on time and as expected. Great overall experience.

Reason I chose this business:

Recommended by friends

Quality
Thumbnail of user josephl2609
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

I ultimately ended up returning my jeans after ordering the same pair with faster shipping from elsewhere.

The staff at RevZilla made this a painless and guilt-free experience. The refund was issued promptly.

Reason I chose this business:

Because they are the GOAT.

Reason I chose this product:

Needed jeans with kevlar so I'm not being a total squid.

Quality
Thumbnail of user christopherc2781
1 review
0 helpful votes
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July 25th, 2024
Verified purchase
• Updated review

Easy to do business with, they have what I need, and I get it quick

Reason I chose this business:

RevZilla always has what I need

Quality
Revzilla is fast and easy
January 18th, 2024
Verified site experience
• Previous review
Very nice experience
November 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

It's the best

Nice and easy to purchase with Reveille!
July 6th, 2023
Verified site experience
• Previous review
Fast and easy
June 5th, 2023
Verified site experience
• Previous review
Thumbnail of user dimitars9
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

I got the gloves i ordered in a timely manner and they were exactly what i expected so id say the website is viable

Reason I chose this product:

Youtube recomended by the fortniner or smt like that

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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