• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5616

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,798 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,607)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user davids12290
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I ordered a set of shinko tires for my motorcycle and had them in two days. I was really pleased with the speed in which they arrived.
I will definitely be ordering my next set from RevZilla

Reason I chose this business:

I have ordered from them before and never had any issues.

Reason I chose this product:

I needed new tires and a friend sent me a link to RevZilla and the price was the cheapest I found.

Quality
Thumbnail of user cynthiak1453
2 reviews
0 helpful votes
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May 29th, 2024
Verified purchase

I didn't receive my shipping notice until 4 days after it had already been delivered. This was problematic because I'm a Canadian who had the package shipped to a US hotel and I was trying to track its arrival. Fortunately, the hotel didn't return the package to sender! They usually return unclaimed packages after 3 days.

Phone reps were friendly and polite, but they weren't able to provide detailed tracking information. Apparently it was shipped by the manufacturer directly, without notice to Revzilla.

Reason I chose this business:

It had the Puig windscreen for the make and model of my bike, which is not available in Canada.

Service
Quality
Thumbnail of user ralphm646
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Love Revzilla for years. I think they have my photo with gold stars around the border by the cash registers.

Quality
Revzilla is my first stop when buying gear
March 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bought the Shoei Neotec 2 from you guys and decided to add the Sena SRL-Mesh comms after much research. Wish I could use my Cardo Pactalk Bold system but all the modular helmets have gone to proprietary systems.

Love Revzilla!
September 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My place to buy all things motorcycle

Great customer service and easy RPM Member returns
September 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Always my first choice

Best place for all things MC
July 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Long time customer. Love Revzilla!

Always great!
June 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Revzilla is my #1 place for MC related items.

Easy peasy
May 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Revzilla is my place to go first for my M/C accessory purchases.

Thumbnail of user mikeu560
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

But two sets of Moto gadget mirrors, my first order MO.view club XL the Boxes had been opened and was slight indication that the product had been installed already. But rather than possibly arguing over a return, I ordered another pair of Moto gadget mirrors and will sell the others privately the new mirrors came unopened in perfect condition.

Quality
Thumbnail of user jorgec595
1 review
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

I've been buying from Revzilla for several years now, and the service is great.
I've used these products before, and now I am went back for them again.

Reason I chose this business:

It is my usual first choice.

Quality
I usually find what I'm looking for
September 23rd, 2023
Verified site experience
• Previous review

I usually find what I'm looking for. If it is not available, Revzilla mails me when it is available...simple.

Reason I chose this business:

It's always my first choice for motorcycle shopping

Thumbnail of user ericb2713
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

The cheek pads were great. Did I mention that I like cheese?

Reason I chose this business:

Because they have all the things

Quality
Easy peasy, lemon squeezy
September 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They have what I need, at the best prices around

Thumbnail of user joshuag1061
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Great. Not only did they have product details but videos to show you how

Reason I chose this business:

Everywhere else was sold out

Quality
Thumbnail of user louish375
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

Easily ordered, shipped quickly, packaged well. I'm satisfied.

Reason I chose this business:

Cost. Free shipping. In stock parts.

So far, it's OK
October 3rd, 2023
Verified site experience
• Previous review

So far, it's OK. I attempted three times to get the order placed, but was turned down twice. The third time I was successful using the same information.

Reason I chose this business:

Price and free shipping.

Thumbnail of user dont508
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Received what I ordered, quickly without any issues.
Consistency matters.
Thank you

Quality
Thumbnail of user brandonp845
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Cross reference stock part number then ordered this replacement but it was wrong

Reason I chose this business:

Easy catalog good price and fast shipping

Reason I chose this product:

Replacement

Quality
Thumbnail of user bradl430
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Very quick delivery and good price. Love being not up on the gas tank very comfortable.

Reason I chose this business:

Was the only place had them in stock

Reason I chose this product:

Only seat that fit that put me back 2 inches

Quality
Thumbnail of user larryo446
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Quick and easy!, got what I needed ordered and delivered to my home in good time!

Reason I chose this business:

For OEM parts

Quality
Thumbnail of user jasonz577
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

I had a fitment issue with the pegs I ordered and had to return them. Their site says standard male pegs will fit my 2023 FXBR Softail Breakout. This is untrue. To be honest though the pics and descriptions were spot on and if I had compared them to my bike I would have noticed the difference. So all blame doesn't rest with RevZilla.

Just had to setup a return

Reason I chose this business:

They are my favorite place to order from online

Reason I chose this product:

Thought they fit

Service
Quality
Thumbnail of user w.s5
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

No time wasted! I received what I requested in a timely manner. Thank you, RevZilla.

Reason I chose this business:

I've known about RevZilla for quite a few years! Maybe as far back as when I was stationed OCONUS.

Reason I chose this product:

I needed them!

Quality
Thumbnail of user maryz1092
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

From the time I was notified that my "item shipped," to the time I received it was much longer than usual for RevZilla products.

Quality
Thumbnail of user richardo1701
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Easy to find what Im looking for, easy to place order... It took four days to receive order (vice two).

Quality
Thumbnail of user danielw2693
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Have shopped on RevZilla before, had a product issue and the RevZilla team made it right. They will have my business as often as I have need of their product. My last purchase I am completely unimpressed with for the price, but that's a product review, not a vendor review.

Reason I chose this business:

Always GREAT customer service!

Reason I chose this product:

I selected Kuryakin dual MTX Bluetooth speaker pods for my motorcycle. I sure am glad I didn't purchase new ones that were $150 more. They are decent for putting around town, but anything over 50mph is unimpressive. Might as well have bought some cheap chinese quality from amazon.

Quality
Thumbnail of user jasonw2662
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

The gide on the site was helpful and it for well I ordered a couple size bigger because the notes on the jacket said it runs small it fits good 👍

Reason I chose this business:

Best price on what I wanted

Quality
Thumbnail of user stevej1533
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Like the videos Videos help describing the motorcycle boots, I was shopping for.

Reason I chose this business:

Selection of boots

Service
Quality
Thumbnail of user scottm3891
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

This is my first helmet that I have ordered ever the prices are great the size fits nice and snug but not to snug I will definitely be ordering other one oh and the shipping was fast

Quality
Thumbnail of user rogerh1054
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Products were exactly what I ordered my issue was with the shipping. I was of the understanding it was next day shipping. I ordered two parts both parts shipped separately (2 or 3 days apart) and arrived nearly 4 days apart.

Reason I chose this business:

Price and perceived shipping time

Quality
Thumbnail of user leeb1202
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Super fast free shipping with tracking. Received everything in perfect condition, couldn't be happier with Revzilla

Reason I chose this business:

Always had positive experiences with them and needed product in a timely fashion

Reason I chose this product:

Wife already had a Cardo and it's waterproof

Quality
Thumbnail of user zacharym592
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Tipped during my msf course bike landed on my foot but I was otherwise ok. Boots did their job.

Reason I chose this product:

Only ones that would fit

Quality
Thumbnail of user ajk79
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

Still waiting to receive a refund or exchange on something that was sent back 2 weeks ago.

Reason I chose this business:

Had everything I needed in one place!

Service
Quality
Thumbnail of user joshl362
2 reviews
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase
• Updated review

Easy to find stuff, correct product shipped, happy with everything

Reason I chose this business:

Good search brought up the part I needed.

Quality
Plenty of options, good price range
April 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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