• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5615

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,797 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,606)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user brianr2515
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

I am currently in my second year of riding starting on a 2019 Ninja 650, traded up and now on a 2019 Yamaha R1. I've bought multiple items for both bikes now and I have had nothing but positive things to say about RevZilla and the products they carry and ship. I'm in Colorado and i see they have an actual store in Denver that I'm planning on taking a trip too, hopefully that positive experience continues

Reason I chose this business:

When i started riding, I was watching alot of stuff on first bikes and all that good stuff. Seen multiple channels that spoke about RevZilla and multiple commercials. Had to check it out and haven't been happier.

Reason I chose this product:

Wanted to change the look of my bike, everyone has black grips so had to go with Blue.

Quality
Thumbnail of user terryu168
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

Great pads. Same as other vendors carry.
Great to be able to use revzilla cash.however found fronts on Amazon for a bit less and delivered sooner.

Reason I chose this business:

Selection and usually good pricing.

Reason I chose this product:

Recommended by other riders

Quality
I was very disappointed to see I had no Revzilla cash...
July 30th, 2023
Verified site experience
• Previous review

I was very disappointed to see I had no Revzilla cash waiting for me to utilize after purchasing two tires on 4/25/23. The total was over 380. This is the first time this has happened.

Reason I chose this business:

Always has been my go to place for motorcycle parts and accessories

Thumbnail of user williamb6723
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Your request for a review is too soon so I only gave only star for now

Quality
Thumbnail of user trevork268
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

I recently bought pads and rotors from another website ans they sent me the wrong pads but the correct rotors and you guys have always sent the correct parts so thank you for having a niche washer part for my cbr 600 thats 25 years old!

Reason I chose this business:

Because you guys have yet to let me down and got my bike back rolling on the road for the SUMMER!

Reason I chose this product:

Because I knew there was one place I could find a niche small washer and you always have what I need

Quality
Thumbnail of user christophera1436
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Quick & easy! Fast delivery part looks great it does fire&run so far so good!

Reason I chose this business:

Better quality parts!

Quality
Thumbnail of user mikej1942
2 reviews
0 helpful votes
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July 27th, 2024
Verified purchase

Nice web site. Safe and easy. Great store, selection, price shipping. Easy site to navigate.

Reason I chose this business:

Returning shopper.

Quality
Thumbnail of user sunderr5
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Installation was straightforward and the wind noise is much reduced. I can actually hear the engine. I can actually ride with my visor up and not have eyes smashed by the wind. (My height: 5'6")

Reason I chose this business:

Returning customer

Reason I chose this product:

Decent youtube reviews

Quality
Thumbnail of user daver1273
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Called to double check on sizing and ask a few questions and product arrived in a couple days!

Reason I chose this business:

Past history

Quality
Thumbnail of user jeremyc947
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Shipping service from RevZilla has gotten worse over the past couple of years. It used to take 3, maybe 4 days to get your order. Even from the West Coast. My last order for an oil filter took 6 business days to go from NJ to NY. How is that even possible?

Reason I chose this business:

In the past, great customer service, product diversity, and reasonable shipping time.

Reason I chose this product:

Fitment for my motorcycle.

Quality
Thumbnail of user bruceh1260
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I ordered Kawasaki OEM parts on June 13th, you shipped the parts on June 23rd and I received the parts on June 28th - that is 15 days. Seems too long for me.

Reason I chose this business:

I've ordered parts from RevZilla for many many years.

Reason I chose this product:

Needed OEM replacement parts (Air Filter and installation screws)

Quality
Thumbnail of user brianh2550
3 reviews
0 helpful votes
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July 8th, 2024
Verified purchase

Website is easy to maneuver, items purchased were cheaper than Amazon Prime (free shipping) plus tax even with shipping AND tax. Good deal.

Reason I chose this business:

Best price.

Quality
Thumbnail of user jayn607
1 review
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

I am happy with the level of customer service and support Revzilla provides. My order was delivered on time and packaging was good.

Quality
Great shopping with Revzilla
July 3rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best rated Moto headset I could find.

Revzilla is great I shop here all the time
April 30th, 2023
Verified site experience
• Previous review
Thumbnail of user wayneb660
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Took 3 days to get picked up by the carrier. Almost a week to receive boots. Any other online stores can get my order to me within 3 days. Poor service advise Rocky Mountain ATV.

Thumbnail of user grantm324
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

5' 8", 160lbs and ordered a medium. It has a a very tailored fit which I like and it's just the right size to wear with a t-shirt in the summer. Everything feels solid and I really like how much air flow I get through it. It also looks like a regular jacket so it doesn't stand out too much when I'm not riding.

Reason I chose this business:

Ease of use

Reason I chose this product:

Good price for Rev’It

Quality
Thumbnail of user micab9
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Ordering was super easy, especially with the free 2 day shipping. I originally ordered the wrong size, and the return process is super simple.

Reason I chose this business:

Because yall are great!

Reason I chose this product:

I needed a light, affordable summer riding jacket as it tends to get to between 85-95 during the summer now.

Quality
Thumbnail of user claytonc203
1 review
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

Great deals and great products! Fast shipping a great points system

Reason I chose this business:

The only place I go to for my motorcycle!

Quality
Always great prices and product availability
July 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

For the deals

Thumbnail of user krisj158
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Purchased the slip on performance mufflers for Indian chieftain installation was fairly simple they sound great and look amazing items shipped quickly and arrived on time

Reason I chose this business:

Have used them in the past

Reason I chose this product:

Rinehart has had a quality product for years

Quality
Thumbnail of user jeffp1675
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

They fit good but if your feet are wide might go up a size or maybe they are suppose to kinda fit tight around your feet for protection

Reason I chose this product:

Good reveiws and price

Quality
Thumbnail of user jayfreshz
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Great experience super fast shipping! High quality products

Reason I chose this business:

Best place to buy motorcycle gear

Quality
Thumbnail of user michaelb12659
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

Great, products fit, as recommended by agent. Very good help with sizing.

Reason I chose this business:

Convenience.

Service
Quality
Thumbnail of user seanc1293
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Way faster delivery than I thought it would be. The tires are amazing. Just an all around good experience.

Quality
Thumbnail of user michaelg6808
2 reviews
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase
• Updated review

They had what I wanted. I ordered it. I got it in a timely manner. It arrived in one piece when it was supposed to. The price was fair. Not the first time I have ordered from Revzilla and if they keep it up it will not be the last.

Reason I chose this business:

They had what I wanted for a good price.

Reason I chose this product:

Wanted them.

Quality
Easy shopping
March 3rd, 2024
Verified site experience
• Previous review

Easy shopping. Used the chat to answer my question.

Reason I chose this business:

Previous customer

Revzilla had what i wanted in stock again and got my...
February 25th, 2024
Verified site experience
• Previous review

Revzilla had what i wanted in stock again and got my $. Quick and easy.

Reason I chose this business:

Had the part i wanted, Price is right too.

Had it and was shipped quick.
October 22nd, 2023
Verified purchase
• Previous review

Not only did they have it (a lot of places were back ordered) Got the part a week earlier than expected.

Thumbnail of user markk3049
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

On line ordering was easy and straight forward. My items and sizes were available, one item even being on sale. I received my order in three days. Very easy fast process.

My items were received rapidly. However one item, Pinlock for my Shoei helmet, had a blemish/damaged. Replacement apparently not in stock. Awaiting replacement item at this time.

Reason I chose this business:

Recommendations from others and previous use.

Reason I chose this product:

Quality products at a reasonable price. Items I ordered were necessary for me personally.

Service
Quality
Thumbnail of user nicholasn442
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Love Revzilla, they fulfill orders very quickly and they always arrive in great shape.

Quality
Thumbnail of user kevinr2418
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Bought helmet, rain gear etc in Philadelphia last winter. Great experience in person or on line.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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