• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5615

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,795 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,606)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user baileyd104
1 review
0 helpful votes
  • Send Message
June 27th, 2024
Verified purchase

Had all the information i needed in order to make my decision and help me get the item that would best suit my needs.

Reason I chose this business:

I could type in my motorcycle and get matches of what would work with it

Quality
Thumbnail of user sarahl2387
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Called customer service to try to return one pair too big. Very friendly and helpful. Return of them was very easy! New pair fits perfect and work great on my bike!

Reason I chose this business:

They had the boots I wanted

Reason I chose this product:

They were the look I wanted

Service
Quality
Thumbnail of user williamf2702
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The experience was very easy with a wide variety to choose from but easy to refine search and find what i was looking for. Shipping was fast and helmet is great.

Reason I chose this business:

Large variety and options

Reason I chose this product:

Price, style, for

Quality
Thumbnail of user toddk368
3 reviews
0 helpful votes
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June 8th, 2024
Verified purchase

Everything was easy to find. But apparently stock is limited.
The follow up emails were very helpful and did a good job explaining why orders couldn't be completed or why pieces were removed.

Reason I chose this business:

Have shopped here before.

Quality
Thumbnail of user zacharys651
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I appreciate the ease of navigation of the site, timely arrival of my product, and always a fan of HSLS and the other content you put out there.

Reason I chose this business:

Great service.

Reason I chose this product:

Wanted a different sound out of my bassani exhaust.

Quality
Thumbnail of user jayakumars
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

The Package was good and the delivery was quick. The product looks good so far. I will update with images soon.

Quality
Thumbnail of user gk182
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I selected Blue trimmed motorcycle riding gloves. The gloves sent were Black.I have returned the gloves for correct color choice or refund.

Reason I chose this business:

Good products and varied selection for mototcycling.

Reason I chose this product:

Neede for cold weather riding.

* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for taking the time to leave a review. We looked into your order and it does show you ordered black. If you would indeed like the blue gloves please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com and one of our team members will be able to assist you.

Thumbnail of user georgej1070
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

Anything I've ordered so far has been as described. Any mishaps have been due to failed reading comprehension.

Service
Quality
They have the stuff for my zoom-zoom
April 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because they had all the stuff for my zoom-zoom.

Thumbnail of user kcc117
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

I was looking for a new helmet, found one that I wanted. Saw the helmet on the manufacturer's site for $70 less. Started a chat and sent them the link for the manufacturer's site with the price. With in a few min I had a link to purchase the helmet at the lower price. Couldn't have been easier.

Reason I chose this business:

Great product reviews, and over all selection.

Reason I chose this product:

In my price range, and customer reviews.

Quality
Thumbnail of user alphonsol23
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

I accidentally sent. An item to my old address. They took the time and corrected MY mistake. Bravo!

Prompt and professional.

Reason I chose this business:

I go to cycle gear for local solutions.

Reason I chose this product:

I’ve been using JT for years

Service
Quality
Thumbnail of user jonj401
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Easy to understand easy to order easy to navigate through the website. Emails with step by step process with valuable communication.

Reason I chose this business:

Word of mouth.

Reason I chose this product:

Customization on new motor cycle.

Quality
Thumbnail of user juliek521
3 reviews
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Rode today with our new armored jackets. Love the protection and ability not to be sweating. Great wind flow. I'm already considering another. Oh, and the blue I purchased for my husband matched the blue on his bike nearly perfectly!

Reason I chose this business:

Wanted to try it

Reason I chose this product:

Wanted protection and good wind flow

Quality
Thumbnail of user rolandj93
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The part is fairly expensive for what it really is and the shipping took too long given what I paid for it. Other providers are significantly faster at no charge.

Reason I chose this product:

The part I had was broken and I was looking for spare parts. Unfortunately single parts are not available so I ended up buying more than I needed.

Quality
Thumbnail of user keviny636
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase
• Updated review

To soon to give a good review only have a few miles on them. So far so good 👍

Reason I chose this business:

Had what I was looking for

Reason I chose this product:

Had what I needed.

Very good information
July 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for

Thumbnail of user mattp794
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

My shopping experience is always flawless. The website makes it auper easy to find everything I need.

Reason I chose this business:

Revzilla is my trusted source for anything motorcycle related I need.

Quality
Thumbnail of user troyp277
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Had to get a new tire because of a slash in my American elite. Didn't even think about getting another AE till after I bought the stock 402 but I'm very happy with the tread pattern and grip of the original tire.

Reason I chose this business:

Many items purchased through Revzilla in the past

Quality
Thumbnail of user tiffanyg592
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

Saved my bike from a crash on the track and also saved it from an accident in the streets 😩 I bought another pair right after the accident

Quality
Thumbnail of user philln5
2 reviews
1 helpful vote
  • Send Message
July 24th, 2024
Verified purchase

Very happy and they shipped out fast very happy with my order

Reason I chose this business:

Best prices

Reason I chose this product:

Restoration

Quality
Thumbnail of user josep1360
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

The product is a perfect fit, and it's crafted from high-quality materials that are both durable and comfortable. Its user-friendly design allows for quick and easy use, making it a convenient option for everyday use.

Reason I chose this business:

Easy transaction

Quality
Thumbnail of user montew56
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Ease of shopping on the site, they always have what I need, and my packages always get to me before, or on the projected delivery date.

Reason I chose this business:

Ease of shopping, item in stock, and fast delivery.

Reason I chose this product:

To change the look, and sound of my motorcycle.

Quality
Thumbnail of user alexh1472
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Bought Schott 530 small in brown. 6'0" 160lbs Fits well and comfortable. Shipped and arrived early. Packaged well. No complaints.

Quality
Thumbnail of user arnoldf76
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Ordered a helmet came fairly quickly, however did not fit correctly and its is being returned,

Quality
Thumbnail of user terryt997
1 review
0 helpful votes
  • Send Message
July 23rd, 2024
Verified purchase

This is the only place I order online for my motorcycle gear.

Quality
Thumbnail of user toddh1030
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

The replacement speakers I received were awesome! A must needed upgrade for my 93 Goldwing thank you RevZilla I will be a returning customer

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user gregorym746
5 reviews
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Place is the tits. Easy and painless ordering online………………………………..

Reason I chose this business:

Pricing and availability………………………….

Reason I chose this product:

Was in stock lol………………

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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