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RevZilla has a rating of 4.6 stars from 8,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,795 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
I ordered an arlen ness breather for my road glide. When attempting to install it, I noticed that it didn't fit. I called customer service to find out if I had ordered the wrong part. Turns out the part was correct however the mounting plate did not align with the throttle body opening. They offered me return label without a problem but I'm disappointed that I wasn't able to get the proper replacement.
I think the lady’s name was Deanna. She was very patient and helpful in trying to resolve my issue.
I heard good things about the quality of their products.
The replacement speakers I received were awesome! A must needed upgrade for my 93 Goldwing thank you RevZilla I will be a returning customer
Easy, fast, efficient. Product exactly as described, assembled quickly, and does what I needed.
Prior purchases.
I have worn Bell helmets for years, and the current Race Star is great for me. The design is perfect for me. I teach trackdays, so the Race Star will be a great asset with the features it has.
Price, prior experience, great customer service.
50+ years wearing Bell helmets. Familiar with the latest designs and innovations.
I bought the Gold 530 chain. It's more of a copper color Nowhere near brass/gold. Doesn't match the rest of the bike, but the chain is very nice quality.
Only chain available loger than 120 links.
It was supposed to be gold and longer than 120 links.
I was very disappointed, I had ordered a Michelin Commander tire and while the tire itself is great the delivery was terrible. What is usually 3 days took 10.
I've bought tires from them before.
Michelin Commanders last longer, therefore less tire changes.
So far, kickass no problems.
The website is super user friendly, I get all the information on the helmet i could want and literally all the gear is great quality stuff picked from fellow riders who really know their stuff.
Keep riding and kicking $#*! lads.
A friend recommended them to me as a good website to get riding gear. I greatly appreciate him getting me in the know about this company.
Pair of riding jeans I ordered had one defective knee pad. I contacted customer service and they sent out new and upgraded pads asap! Couldn't be happier with the way that was handled!
I called and described the issue to Randall. After a few pictures he got back to me to get the right measurements for a replacement. Not only did he initiate a replacement being sent out asap, he also upgraded to a better product. All in all, super smooth and easy process! Very happy!
I like the product videos on YouTube.
Riding jeans was one of the few with the highest safety rating.
It's my very first order and and the jerseys were spot on as advertised. They look great and they fit great
Good deals and good selection
These gloves were on sale because they were a discontinued colorway. Sizing chart was pretty accurate and gloves are very comfortable. Time will tell whether they are durable or not.
I’ve been a Revzilla customer for a long time and customer service has always been excellent.
Message people have no idea of measurements of products they're selling. Therefore I am going to have to return the part as it's too large to fit into my slipon.
Previous experience
Site is easy to navigate, information is clear and there are no bugs. Deliver is fast and reliable.
The best variety and reliable place for motorcycle apparel.
Easy to find, choose and purchase. Revzilla is a real partner.
It's a little annoying when switch screens at different apps to get credit card info and all fields go blank and we have to fill them all again.
Great variety of items and agressive closeouts.
Original order was lost by carrier and they sent me a replacement on expedited service no questions asked. Original order finally arrived and sent it back, no cost to me!
As above
They had what I needed
I thought a size bigger than I normally wear and they still didn't fit, little disappointed because I really loved them but they were far too tight so I had to get 3 sizes bigger in a different pair because the others were out of stock.
Friend referral. Jessica Cosner.
Need pants for riding my motorcycle
Arrived as and when it was expected.
I had a minor issue with installation, and I was given immediate help to resolve.
Product and Revzilla...got it done!
Internet search for products
Carefully studied reviews and product information to match my needs
The online product reviews and videos helped me pick out the right product and size, from there checkout to order confirmation to delivery was quick and easy
Common Tread reader
Styling, online reviews and videos on site
Ordering was as should be. Price was good. Rewards paid off, and had me return on fixed price item, from Shoei, and added more to order.
Carries everything. Biggest network, well supplied, and customer (true) feedback on products very important. Linked to Cycle Gear.
Thought may (should) be here sooner, but shipped from east coast instead of west to CA. 7 day wait.
Ease of use and variety. Reviews are so important for me.
Products were in stock, ship free the next business day and priced right. Can't ask for more than that.
Prices and product availabilty
Good quality and very loud. However it doesn't fit the stock header. Still figuring it out may need RV Sealant or OEM muffle joint gasket
User friendly checkout systems. Easy user friendly navigation
Wanted to try a new helmet company. This had everything I was looking for.
The helmet is good quality. The price is good and I would recommend it. However with any 1/2 or 3/4 helmet you will have alot of wind noise. Prepare to wear eat plugs.
Like those zillo points
My promo code was for 15% but I didn't get that much. I realize it doesn't discount the tax but I don't think I got 15%, I could be mistaken. I'll double check it.
Ordered one day and received the tire in two days. Always quick shipping.
Long time customer. They have great customer service.
I had to return a pair of pants because they were miss labeled: 32/30 when they were actually 32/34. No problem with free return shipping. No one has better customer service in the industry.
Long time customer since it has great service.
Easy and quick to find any parts. The shipping process is fast…
Good prices…
Good prices...
Got all the correct parts, but they did not get shipped for a week. I understand processing takes awhile. But a whole week is a little excessive
Thank you for taking the time to leave a review. It looks like your order was placed on the 6/9/2024, and the item had a 1-2 weeks business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/14/2024, which is the 5 business day after your order got processed.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.