• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.6 stars from 8,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5615

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,674
Neutral
234
Negative
326

Instant Feedback

85,784 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,606)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user connord117
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

I ordered an fmf fatty and it came quickly but there was a small dent in it that's hidden when on the bike so I wasn't too worried about it

Reason I chose this business:

Only website that had it in stock

Reason I chose this product:

Because 2 stroke go brrrrrr

Quality
Thumbnail of user waynet561
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Would order things again. Ordered arrived in just a couple days without a hitch. Order was accurate and undamaged.

Reason I chose this business:

Had the items I was looking for.

Reason I chose this product:

Shields fit my motorcycle helmets.

Quality
Thumbnail of user stevew2633
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

The website was easy to navigate. It took longer than I expected to receive the product but it did come.

Reason I chose this business:

Previous shopper

Quality
Thumbnail of user brandons1502
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

I had purchased an earlier version years ago. This one is lighter and feels great! Worth the buy. Haven't tested out the chest and back protection but when I happens I feel confident in the vest

Reason I chose this business:

Been using them for years. Worth my money

Reason I chose this product:

Needed a best for summer rides. This was the only fit for my size. Helps hide the dad gut a little

Quality
Thumbnail of user williamd4057
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

The question I'm being asked is "Tell us about your overall experience with Revzilla ". It's fine, if you want me to do a review about the last product I bought from Revzilla ask me about that.

Reason I chose this business:

Because I knew you’d ship the product to me expeditiously

Reason I chose this product:

Because it’s a great product, a pair of Klim pants, my second pair of the exact pair of pants. I had to buy another pair because I lost so much weight that the original pair didn’t fit me anymore, and since I have had a great experience with them I bought them again. How’s that for a product endorsement!

Quality
Thumbnail of user rodgerw80
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

Ordered $700 worth of stuff, I work outta town a lot so I specifically ordered my stuff on a certain date cause I knew I would be leaving my home to work outta state. My stuff didn't get shipped out till a week after I ordered it, then took another week to get to my house, just for my package to be stolen from my front door cause I was outta state working. Thanks revzilla!

Quality
Thumbnail of user dennisc1434
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Received my helmet very quickly, found I didn't really need to update my helmet after all, so returned it. Very good return service and got refund quickly, Will defiantly use RevZilla when I do need to upgrade and will recommend them highly.

Was very helpful.

Reason I chose this business:

Found online.

Reason I chose this product:

Had the helmet in the colors I wanted,

Service
Quality
Thumbnail of user davidc9631
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Had a few questions about part fitment and armor upgrades. The sales rep answered all my questions which helped me with my purchase decisions.

Very friendly and knowledgeable. Answered all questions.

Reason I chose this business:

Great selection of gear, knowledgeable staff, and the parts I needed with good prices. Don't forget the very fast shipping.

Reason I chose this product:

The gear I chose was for safety and comfort. The parts I ordered were what I needed.

Service
Quality
Thumbnail of user lucasy20
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Really good moto cover by nelson rigg got here quickly. Thanks revzilla!

Quality
Thumbnail of user danielk2169
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Always great! If I ever had a return customer service has always made it right! My favorite company to buy all my riding gear!

Quality
Thumbnail of user detlefl1
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase
• Updated review

Great experience, as always. Fast shipping and exactly what I needed.

Reason I chose this business:

Repeat customer. Found exactly what I needed.

Reason I chose this product:

Exactly what I needed.

Quality
Best Transaction Ever
September 30th, 2023
Verified purchase
• Previous review

Received item the next day! Fantastic experience. Very happy customer!

Reason I chose this business:

Great selection and service.

Thumbnail of user jsa2
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase
• Updated review

Excellent customer service! Very helpful and knowledgeable.

Service
Quality
Always a great experience!
February 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Excellent products and customer service.

Thank you for your outstanding service!
February 6th, 2024
Verified site experience
• Previous review
Thank for a great shopping experience with RevZilla!
September 8th, 2023
Verified site experience
• Previous review

Thank for a great shopping experience with RevZilla! You have a good communication system where customers receive email notifications when an item is restocked and available.

Excellent customer service and great prices!
August 8th, 2023
Verified site experience
• Previous review
Keep doing an excellent job by bringing the best brands...
July 31st, 2023
Verified site experience
• Previous review

Keep doing an excellent job by bringing the best brands at a competitive price!

Revzilla..
July 30th, 2023
Verified site experience
• Previous review

Revzilla.the best for all your motorcycle needs!

Reason I chose this business:

I had bought from them and still have the best customer service, good motorcycle products, and their military support.

Thumbnail of user christopherp1877
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Had a great time shopping for quality Motorcycle gear and experienced fast shipping on it too! Very satisfied and will be shopping here again!

Reason I chose this business:

Good reviews and seemed trustworthy to shop with

Reason I chose this product:

Reliable brand

Quality
Thumbnail of user mikea2817
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Great pricing and quick shipping. Will do business again with Revzilla.

Reason I chose this business:

Local delaer

Reason I chose this product:

Always had good response from shinko tires

Quality
Thumbnail of user billm2012
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase
• Updated review

Ordered product that was in stock and usually ships in 1 - 2 days and paid for expedited shipping. Received it about 1.5 weeks later.

Reason I chose this business:

Good selection, great videos for product reviews and help.

Quality
Good selection of products and easy shopping experience….als...
October 20th, 2023
Verified site experience
• Previous review

Good selection of products and easy shopping experience….also great videos on product reviews. Can't really go wrong here.

Reason I chose this business:

Past experiences

Thumbnail of user sallyg306
2 reviews
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Fit perfectly on the Harley and the Kawasaki. Now we can ride in even more comfort.

Reason I chose this business:

Had ordered before and it was a good price and super fast shipping

Reason I chose this product:

Love the one I bought previously

Quality
Thumbnail of user bjorng15
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

I was planning to order my new tire from my local dealer but I decided to have it delivered right to my door. I ordered it from RevZilla without even leaving my chair and it arrived faster than the dealer had promised.

Reason I chose this business:

Price and delivery

Reason I chose this product:

I wanted the same tires that came on my bike from the factory.

Quality
Thumbnail of user justinb1752
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

Seems like no matter how loose or tight I make this chain and sprocket set up, when riding it sounds like it's grinding on the chain guide on the swing arm nearest to the front sprocket. The previous sprocket was taller and put the chain in a better angle so the chain didn't make a constant grinding sound while moving at all speeds, accell and decel

Quality
Thumbnail of user davidb11000
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase
• Updated review

Revzilla had a good selection of helmets to choose from. I selected an I-30 HJC helmet, ordered it and received it within 3 days. Very pleased with their service.

Reason I chose this business:

Because you support Ari and Zack.

Quality
Always a good experience
February 6th, 2024
Verified purchase
• Previous review

Every time I've bought something I've been pleased with the ease of doing so and on the delivery time.

Reason I chose this business:

You guys support Ari and Zack...I support you.

Quality
Your website is easy to move around and order stuff
October 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because you support Ari and Zack.

Thumbnail of user michaelf4474
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase
• Updated review

I received the part that I ordered within a reasonable amount of time but when I opened the box a part was damaged so I called up RevZilla and they told me to call the manufacturer. When I called the manufacturer and told them the problem they sent me the part that was damaged. I could have shipped the whole set back to RevZilla and they would have replaced it but I just needed one part of the set. Both parties were willing to help me out so I will continue to purchase from RevZilla.

Customer service was great

Reason I chose this business:

They stand by what they sell

Reason I chose this product:

The product has good reviews

Service
Quality
It was easy to put in my order
June 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They had the product I was looking for

Thumbnail of user penith
2 reviews
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Always have what I need. Great company. Web site is always easy to find what you need. Fast free shipping. Can tell if product is in stock or not

Reason I chose this business:

Free shipping, Zilla cash, great company

Quality
Thumbnail of user heathf33
1 review
0 helpful votes
  • Send Message
May 12th, 2024

They refuse to ship tires to Alaska while any other company will. Perhaps I they don't make enough money because of the shipping. Called Dennis Kirk and they shipped it the same day. All Alaskans hate the "we can't ship outside the US". In the last few years they seem to have lost that excellent customer support they used to have.

Service
Value
Shipping
Thumbnail of user ronn452
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Got what ordered in a timely fashion. Gloves are exactly what I expected n

Reason I chose this business:

Had what I wanted

Reason I chose this product:

Friend recommended

Quality
Thumbnail of user brettc383
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Wow - Thank you - Revzilla apparently has something i want in stock!

Buyer Beware - On all orders, the timeframe for completing and correcting orders before the system designates as "shipped" can be minutes.

Reason I chose this business:

In stock item

Service
Quality
Thumbnail of user ericj519
2 reviews
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

I have to return the pants as i mistakenly ordered the wrong size. Otherwise, everything was great as it always is with Revzilla.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?