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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Received the tank grip, good quality. Installation is easy but I don't suggest to do it in a rush since it requires time, accuracy and attention.
I never have any issues ordering from RevZilla. Communication is great and shipping is fast.
I trust them as an online retailer.
Name recognition. I'm tired of buying no name amazon gambles that don't work out.
Each of my last two orders experienced shipping issues. The first was sent to the wrong address. The resolution was acceptable - another shipment was sent to the correct address. The delay in delivery caused only minor inconvenience. The second was more problemmatic. Two of the three items ordered were marked as shipped the same day they were ordered. I needed those two pair of riding pants for a ride the coming weekend and they were scheduled to arrive in plenty of time. Not only did they not arrive in time, but when I called to follow up after the ride, I discovered they were never actually shipped. I was told to call back in two days because nothing could be done until adequate time had passed to declare the shipment lost. So I cancelled the entire order and bought the pants elsewhere. Several days later, one pair of pants were delivered and a day later the other was. They were shipped after I cancelled the order!
Customer service was unable to assist me with my second shipment - unable to determine the state of my order and unable to take any action, suggesting I call back in a few days.
I chose RevZilla primarily due to the excellent service I had received in the past, but something is clearly wrong in their shipping department.
The two pair of Klim riding pants I chose because they are the most durable and offer the best protection.
I ordered a new tire for my bike. I was told at check out it would be a week but received it in 2 days! I have had previous orders come quicker than estimated previously.
Previous experience as well as ability to find what I need at a great price.
Very happy with my RSD jacket purchase. I'm 190 lbs and 6'2" and was worried the sleeve length wouldn't be long enough but it ended up being perfect! Jacket is comfortable and I even bought a matching one for my wife. Ordered both L and XL and ended up returning the XL because it was too big and it was a easy return experience.
All the videos you guys provide are great.
One of my friends had RSD and I always thought his jacket looked awesome so I gave it a shot and am very happy with it!
Revzilla has the largest amount of reviews and information on the products they sell.
Reading good reviews
Fast delivery was necessary and they delivered.
Your processing time takes to long. Every time I order something it takes 2 to 3 weeks to receive.
Price of products
Revzilla said the product wouldn't fit my bike. I checked with the manufacturer site, and it indicated that it did. I bought it and it's fine.
Best option that I could find.
Ordered 8 bolts, 8 washers. Drop shipped from 3 different locations, but all came within 4 days of each other. Order was accurate and I was kept up to speed on when deliveries would be.
Lower pricing w/shipping.
Needed for replacement.
Footpegs arrived quickly and very well packaged. Very pleased with the entire shopping experience with Revzilla.
Customer reviews and YouTube.
Tire a year and 2 months old, acceptable but would prefer less than a year old.
Tire was shipped "raw" with a label slapped on no wrap or box. This means risk of damage during shipping, mine arrived with some sidewall scuffs but no cuts and both bead areas were OK.
Tire is the wrong size! Needed 19" it's 17" how do I return it?
Availability of the brands I like, good prices, and shipping was fast enough.
Its one of my go-to shops for motorcycle stuff.
Recommendation on what to get and prior experience.
Love the boa lace, lightweight easy to put on and off. Definitely a W.
It's my go to for all my moto gear.
Good reviews and lightweight.
😎🔥 best shopping experience. Not issues at all with my order
Loved video about product. Quick uncomplicated check out.
Bike stops better than stock one's did, RevZilla products always come through!
I purchased top brand name stuff from carbon fiber fender to fox shocks and rekluse slave cylinder for my HD st. Glide fast shipping and best selection.
Quality products.
Products have a proven reliability.
When online to purchase some head gaskets was able to find the ones I wanted purchased them and they were literally delivered to my house about a day or two best service by far will be coming back to order stuff from the site
I’ve ordered from here before.
No issues, it was fine. I like to support something besides amazon.
Shipping took longer than 5 business days to be received unfortunately.
Product was not available on CycleGear website
Fits my motorcycle and previously used for several years until failure.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Easy to navigate and had exactly what I was looking for. I needed adjustable shocks and they had them in stock.
Selection of products and military discount.
Happy with the fast delivery and email updates about expected delivery date.
I've ordered several items from this website.
Item was in stock.
Excellent fit. Really nice floorboards. A nice upgrade from factory smaller ones.
Fast shipping and prices.
Nice product and company.
The product descriptions were misleading. When it said the front disc pads came in pairs I understood it to mean that since my BMW's has a pair of brake discs on the front axle that one order would do both discs, Wrong! So I had to reorder another set of front pads and because the cost didn't meet your free shipping cost limit they were more expensive. Needless to say I won't be ordering brake parts from Revzilla in the future.
Past experience with your site and free shipping.
Maintenance on my motorcycle.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
I took my new Alpinestars Tech-Air Off Road gear on a 150 mile ride yesterday. I ride an adventure bike which is often used on the road. This system has a Street mode and living in Florida I was looking for air cell protection with as much cooling as possible. I was pleased to feel air flow with this gear on under my mesh jacket. This system also has dual argon canisters which deploy one at a time so if you are on a long ride and something unforeseen happens you still have the second one available to give protection on your way home. This gear also has excellent passive shoulder, elbow, back and front protection as well.
What sold it to me was Alpinestars technology, user replaceable canisters and cooling air flow.
Like any protective gear you hope you never need it but you will be extremely grateful you have it if the unexpected happens. I believe that this safety gear will soon be as common place as wearing a helmet.
Past experience has been excellent with Revzilla.
Video reviews are straight forward and explain the features of gear as well as fit and function
Safety. I believe that air cell technology for protection in the event of an unforeseen, unanticipated accident is as essential to the rider as a helmet.
Products used:
Gloves, boots, Protective gear
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for taking the time to leave a review. It looks like your order was placed on the 6/7, and the item had a 2-4 business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/13, which is the 4 business day after your order got processed.