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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I think it's a great site, return policy is more than fair, the process could be easier, but it's only really a tiny bit harder than Amazon, so that's not really a complaint
Just the return portion which was automated, sorry if that doesn't count
Reliable, easy to use, don't seem to carry cheap knockoff gear, so I'm not trying to filter through all that to get to the quality stuff
Needed a new jacket for my wife, wanted to get her a more protective style that fit better with the additional water and wind proofing
Really need more technical details on some of the parts and brands. While they are often very good, it takes utilization of many other resources before one can sometimes know to buy from revzilla. This info would be quite helpful if available with the parts. Unlike experts in motorbike parts, I'm a layman of sorts.
A terrible experience. Quick to make blind assumptions, not listening well and quick to pawn off. Like buying a 'Friday Tractor'. So, an alleged expert with apparently thousands of installs, seemingly could not begin to imagine the 2 ends of the common part I was describing, clearly. Instead I was offered a return or to contact the mfg.
I contacted the mfg. and in 10 seconds clarified I was simply in error (I had the part backwards like an idiot) and then I was well on my way using the awesome part I could seemingly only find on RevZilla. I have used revzilla for years and have enjoyed past parts options you make available. Thx!
Parts availability
Function and made well
Good information. Very good product. Easy to install and set.
Id give 5-stars but the only issue i came across was not receiving updates for delivery. Now it's very possible could have been on my part and not checked the box that asked. But this will def be the place i go to purchase parts for my motorcycle!
Recommendation
To replace parts for the riding season
Great shop and honest. I'm a repeat customer and will stay with this shop
Prior sales
I went through the manual on the website for my specific bike. A 2017 Ninja 300 no ABS. And the part did not fit.
It was easy
My other part broke.
Needed Tires
When looking for my bike parts i always look here first they alway have great parts great price and the fastest shipping
Thank you for the great service
Tonka
As stated above
Revilla do I need say more always quality items
It was really easy to find, add to cart and checkout. Shipping and handling took forever. Items should be shipped next business day and arrive 2-3 days after that.
Great shopping experience, with detailed information about the product.
Had the product, that I was looking for and at a good price, with free shipping
Researched the product, through various sites, and reviews
Great experience so far. The jacket fit perfectly for my trip. It will get a lot of use
Excellent experience so far
Pleased item was in stock. Free shipping and responsive action.
You had product
I paid extra for 2 day express shipping and didn't receive my order until 5 days later. I returned the jacket I ordered due to this misleading business practice and am still waiting my full refund. I will not be shopping at Revzilla ever again.
Best selection and prices.
Spent some time researching online and on Revzilla for the right parts to customize my new Suzuki GSXR-750. Love the Revzilla videos, super informative and helpful in figure out what I needed and how easy/hard things would be to install myself. I narrowed it down to a Shogun protection kit, CRG brake and clutch levers, a Vortex rear set, as well as a Yoshimura slip on exhaust. All bike specific, and easy to order thanks to Revzilla's great website. All items were packaged nicely. I did have some issues with missing parts in the Shogun kit, but after calling support, they helped me find the right parts and sent them to me free of charge. Great products and fantastic service. Thank you!
I ordered a Shogun protection kit that was great, but when I went to install, I realized I was missing 2 pucks from the kit. I called support and Stefan was super helpful, figuring out the missing parts and then sending them to me. Thanks for the support and quick turn around.
I've bought items in the past and have had great experiences. I also appreciate RevZilla videos in helping buy/install parts.
Wanted to customize my bike and add some protection for drops/slides.
Thanks Revzilla, love the reviews and videos. Always easy to learn and find the right products for my needs and bikes!
I've been riding bikes for over 20 years. And I have always ordered from different sites and I have never had an issue like this. So I made an order over the weekend which means it don't ship out until the next business day. After doing some extra research I learned that I may have order the wrong exhaust. While realizing my mistake I gave Revzilla a call to cancel the order so I can make an even bigger purchase n correct my mistake before the item is even shipped out. I was told that they can't cancel the order it's going to ship the next business day n I have to go through the entire process of waiting and returning the wrong product. As a customers n rider this is unacceptable there shouldn't be any reason why the order can't be canceled before shipment. But you got the money that was paid for the parts. Customer service rep Ray was great. But as a company I'm sure you can do a lot better. Very upset. Yes I understand it was my mistake to begin with but we are human we all make mistakes.
Revella is great never had an issue they're always quick to respond.
The citation too helmet that I purchased however I will only get four stars the internal sun visor is hardly tinted on like the LS2 previous version which had a nice dark tinted lens that came stock with it and it allows a lot of air flow through sometimes too much even with all the vents closed ( contacts don't like wind)
Selection pricing reliability
Is the only helmet that had everything I was looking for stock ( except disappointed in how the tinted sun visor is not very tinted like the previous versions were)
Love revzilla. Shipping was very fast and products are as they are described on the site. I wore a 44 in smx6 and upgraded to these. Took a gamble and went with a 43. They are defenitly snug but not overly tight and can still walk in them comfortably. I expect them to loosen up a bit down the road. Very nice piece of equipment!
Match my leathers! And upgrade in foot protection
RevZilla's selection of products is awesome. I just purchased a new naked motorcycle. Finding the right gear for the bike and me is a fun and exciting experience. This is my 6TH motorcycle, and RevZilla is the place to go. There product reviews are extremely helpful, in making good choices.
I am familiar with them, and they are excellent.
Tried installing the exo com into my helmet. Went to uninstall the battery for the first time to charge it and the cable snapped.
Reputation.
Just a little bothered. I was given a $20 savings, but I could not finalize the order the same evening, needed a different card than I had in so I completed the order 1st thing in the morning Lost the savings.
I’ve been buying from RevZ since 2019. Love it, great products and service.
I purchased another set of tires, price about the same everywhere.
Revzilla has been a go-to store for me since most other places either don't carry nearly as much or charge more than usual. Their site is easy to use, the filters are extensive, and specs for each piece of gear I want are always listed. They ship quick and have a good customer return procedure that makes like easy if something doesn't fit correctly.
It's a much more refined experience than other vendors. Each product has information in full and a video to go along with it. This makes it easier to find something that I want versus other vendors.
I bought a set of Dianese gauntlets and a new armored jacket to replace the ones that I have. My current gear is old and I wanted something new that will offer protection without degradation.
The warehouse shipped the wrong tire to me, but as expected, Revzilla made it right straight away.
The rep got me a return label and a new tire out to me straight away. I got some zillacash for my trouble as well.
They have good prices, a good level of in stock items, and consistently good service. I shop with Revzilla as my default. This experience with the wrong tire being shipped was a 1 out of 20 (or more) situation.
It is the tire I like and it matches the other one on the bike. Not alot of choosing to do in this case.
I received my new Dunlop Q5S Sportmax tires in a timely manner and can't wait to get them on! Price was better than at a dealership plus I now have ZillaCash to use for a future order! Fantabulous!
Better deal than Kawasaki dealership
Thank you for military discount! Always appreciated!
Shopped here before and happy with it.
I needed a seat that further back than the stock seat and after all the reviews I watched. I decided on the Drag Specialties predator 3. Every I looked was a pretty good wait. Reveille had the seat in my hands in 4 days. Thanks guys!
Price and convenience.
After watching a lot of reviews of seats. I felt that this would best suit my needs.
You lie, and say 2-3 day delivery and it takes a week to deliver! Very sorry sales tactic on your part. I purchased from you because I was in a bind and needed parts fast. I went with you because you had the quickest "standard shipping" 2-3 day was my guarantee my package took a whole week! Shame on you Revzilla. I was so upset I sent the product back, and went with a different company because my time was wasted, and I was given false hope!
“I’m sorry that’s just a standard window, not a guarantee” THEN DONT GIVE YOUR CUSTOMERS FALSE HOPE!
Because I thought you told the truth, but you lie!
Because you claim to have the quickest delivery, and that was a lie and a scam!
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue.