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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Fast delivery and a great product. I love the Cardo spirit. Maybe it's my helmet but it's hard to hear the music at highway speeds, unless I put in ear plugs.
Received the turn signal and looks like the right part. Will install it soon.
Easy to get the part I needed.
Needed a replacement for a damaged part.
I paid 20$ for "2 day" shipping on a Thursday and didn't get my order till the next week on Thursday. It didn't actually ship out until the day before it arrived, so thanks for that
Because I thought it would be good
I wanted to change my hearing
Got a couple of these little jewels to wear under the helmet, great for keeping the head cool and perspiration off the liner
They are priced great here and of very good quality
Very fast delivery as well!
Have ordered here before and also when I worked for a bike shop. Good rep.
Needed it and was priced great!
Accurate and speedy shipment, very satisfied and nicely packaged
Ordered through dealer
Old part was worn out from vibration leaking fuel
Brittany was friendly and professional. She answered all of my questions and was able to help me place my order in a timely fashion. Couldn't be happier.
Website is easy to navigate and select what I was interested in to purchase. After purchasing reserved a confirmation email. Product shipped in timely manner and was delivered on time. My item looks brand new and is working well.
Knew they would have what.
Recommended on other sites
I ordered the Alpinestars J-6 WP Women's Riding Shoes in grey/purple. I'm normally a women's size 10 but sized down to 9.5 per previous reviews and I'm glad I did (probably could have gone down to a 9 in all honesty). These shoes are super comfy for riding and also just when walking around, they don't slip on any surface I've come in contact with yet. They have great ankle support too! So far the best riding shoes I've had so far.
Best price I found on the type of shoes I was looking for and brand I wanted.
I needed new riding shoes and wanted something waterproof but not a full on boot and these fit what I was looking for.
Still have not received refund for first helmet its been 10 days.
Amount of equipment available
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Got new helmet in less than 24 hrs. Was really surprised at speed.
Had helmet that I wanted at a good price
Gears products, fast delivery. I always use RevZilla for my motorcycle needs
Great reviews
Great reviews
Fast delivery, quality products, awesome customer service! Thank you.
Quality and customer service you can depend on.
Reviews of products help make purchase decision. Great web site also. Easy to navigate
Site is easy to use, received item promptly, what more can one ask?
I ordered a saddleman seat on a Monday and it arrived the next day. Eazy install and looks good on my 2012 yahama v star 950.
Large selection of parts for my bike.
Quality kit contained everything and was well packaged. Fast shipping as well.
Part availability and price.
Needed a gasket kit for a carb rebuild
There is a very good selection of quality products and shipping and returns are very easy and fast. They do carry a wide selection of products but prices tend to be a little higher than other websites.
Reputation and previous experience
Seemed like a quality product for the price.
Quickly received my order and customer service very professionally helped me complete and place it.
The agent matched another advertised price as promised.
Revzilla ships fast and prices are competitive.
The product was available and fit seamlessly with equipment I already own.
I bought Speedmetal bar end mirrors that weren't the most expensive. I also have to machine my FZ-1 bar ends to make them fit properly, but I knew I would have to do some custom work to get exactly what I wanted. Totally satisfied with the product and the basic shipping arrived in a very timely manner.
I have used them in the past for parts for my dirt bike.
Universal fit, availability and reasonable price.
Easy ordering. Nice product. The back pad has a slight chunk out of the top. Not real noticeable and I can live with it. The top case and provided mount were very easy to install and look good.
Many reasons to choose Revzilla. Great past experiences and nothing changed. Highly recommended.
That particular top case works well with the bike, easy to install and looks good
Ordered a returned AMP, ended up missing parts. Returned for full refund and had a new one shipped same day with delivery the very next day! Very reasonable expedited shipping too.
Had missing parts, they handled this very quickly.
Cant go wrong with Revzilla. They offer free shipping to AK and support the Motorcycle Relief Project. Its a win win for me.
Revzilla notified me that the pinlock insert was finally available for my helmet. Been looking for it all winter.
The pictures of the Warn winch mount bumper show both the upper and lower pieces of the bumper. There is ZERO clarification that you will only receive the lower half where the winch physically mounts.
Biggest benefit with Revzilla is the sheer amount of gear and items they have. There are so many options. Sometimes too many options and it takes a while to go through them all and choose, but as long you do extensive research on products via reviews on Revzilla, and other sites then that will help. Shipping was fast, most of my items arrived a day early and free shipping is always a big plus. One thing, that I did suggest to a Revzilla support agent was that the reviews on their site should make reviewers show which product options they selected. Would make it much easier to tell what exactly they are reviewing for certain products as far as sizing, color, etc.
Big well known company, tons of product reviews, fast free shipping, product discounts
For their price, how they looked, and the positive reviews of the items
My product was originally lost by UPS so it took a littler longer to receive but Revzilla made up for it and re-shipped the item overnight and it's very much appreciated. The windscreen is great as it's my second one and it looks amazing and easy to install!
They explained the process about lost packages let me know that they would re-ship the item which they did accordingly.
I only shop RevZilla for my motorcycle needs and they are quick and reliable!
I've purchased a Puig Windscreen in the past and it was great!
I usually have no complaints but the handlebars did not even come in a box. Form wrapped and no doubts of what they were left sitting on my porch. Luckily there aren't many motorcycle owners around my house.
Ease of finding products
Needed them
I ordered a set of brake pads and got them extremely fast.
I ordered a set of brake pads and during shipping, they were “found damaged and returned”. I contacted RZ and they immediately put a new replacement order in the mail expedited. 2 days later I received the order and then a few days later received the original order. I contacted RZ again and they quickly arranged the return free of charge.
RZ has a great selection of parts for almost anything I’m working on.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We’re sorry to hear this. We take your feedback seriously. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
Please include further details regarding your shopping experience/issue and one of our team will gladly look into the matter.