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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
My product was originally lost by UPS so it took a littler longer to receive but Revzilla made up for it and re-shipped the item overnight and it's very much appreciated. The windscreen is great as it's my second one and it looks amazing and easy to install!
They explained the process about lost packages let me know that they would re-ship the item which they did accordingly.
I only shop RevZilla for my motorcycle needs and they are quick and reliable!
I've purchased a Puig Windscreen in the past and it was great!
Great service and great exchange/return system. Super high confidence doing business with Revzilla.
Quick and simple instructions. Everything went great with no hassle.
First time rider looking for gear
Reputable brands
As always - good product - good service! Very responsive Customer Service.
You have exactly what I was looking for.
And arrived soon, as promised!
1sr choice in google search
Fast shipping, received in good shape. Would order again from them.
Friend recommended RevZilla
Friend recommended it. He has sa.e intercom setup. Can pair to his setup and use going down hiway on motorcycles.
Took forever to ship and doesn't fit think it might be the wrong one
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Best parts, great prices, and fast shipping! Highly recommend Revzilla!
Crash protection for my FJR 1300
Absolute best parts and accessories! Highly recommended!
Repeat customer
Wanted the Yamaha frame sliders for my FJR 1300 for a while now. Revzilla came through again for me!
Highly satisfied previous customer!
Had part of my order canceled due to being " out of stock with no ECD" only to get an email the very next day that it was in stock and I should reorder it. This will be my last purchase from revzilla or cycle gear
I won’t any more
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
I've ordered many times from Revzilla and all I have to say is they're great! Thank you for your amazing service keep it.
I was new to dirt biking and I saw all the options for the gear you guys have and made me want to pursue this passion even further.
I’ve always loved the look and quality of fox racing and I knew that it would be great on me.
RevZilla has always been a reliable source of all my motorcycle gear. The latest was a Arai helmet got it fast and as described. The best part is the Zilla cash. I never feel as I get burned by RevZilla.
Great distributor and Sponsor Bike of King Of The Baggers
Great reputation
Order what I need, select shipping method, stuff arrives, I use the stuff I bought, no problems
Reliable with competitive pricing
I can count on you to have the parts
Because I was considering buying the item already and the $20 discount pushed me over the edge
On the phone very helpful. Once I received my order, sizing off. Now I have to return and reorder
They are always great
When we had to return an item, that we accidentally purchased the wrong thing, the sells rep was very helpful and easy to work with.
Much appreciated!
great!
RevZilla has the parts we need and want.
My helmet arrived damaged and I had paid for 2 day shipping because I shipp it for a trip. RevZilla could not get me a new one in time so I had to source one locally. RevZilla not only refunded the helmet they also refunded the shipping and gave me additional store credit for my troubles.
My helmet arrived damaged and I had paid for 2 day shipping because I shipp it for a trip. RevZilla could not get me a new one in time so I had to source one locally. RevZilla not only refunded the helmet they also refunded the shipping and gave me additional store credit for my troubles.
Revzilla is the best online store to deal with.
I knew the fit would be right because I have had the same brand previously
Need a checked gear bag revzilla had them. I think this will work. Did a trail fitting of my gear. Jacket, Aplinstars Air-tech vest, pants, gloves, boots and helmet. Have a little room to spare and still under 50#
Had what I wanted and had some credit also
Order took a long to prepare for shipping. Why?...
-$25 credit
-$25 credit
Easy navigation, lots of reviews, fast delivery. Unfortunately could not get a matching clutch lever to my brake lever, but probably not Revzillas fault. However, when searching for clutch levers that fit my bike it did not show any matches even though there were some that were Manufacturer specific that did not show up as there were not model specific. There should be a way to search of Manufacture specific even if it is not model specific, but that big "DOES NOT FIT YOUR BIKE" created confusion.
I asked about the Daytona boots warranty. No where on the site or in the package I received mentioned anything about the warranty. Other places have 2 year warranty, for Revzilla its only 1, which is disappointing, half the year you cant even ride in some regions.
Long time user, started seeing Anthony on youtube, Zack Courts etc.
Good reviews.
These fit great and are a good early and late season glove that isn't too bulky like my winter gauntlet gloves for Colorado.
I ordered a tail tidy from the UK after ordering this pin lock and my tail tidy got here days earlier. The tracking kept saying delivered, delivery tomorrow for a week.
I ordered a $20.00 water bladder but received Superior product for my use.a $150 water backpack. I called the company and was eagerly taken care of by a very nice gal, Geneva C. She thanked me for being so forthright and not just keeping the expensive item and has been super attentive in getting me taken care of further. Three stars only for the missed order but five stars plus for the customer care!
Best pricing
Needed a new motorcycle battery. They had the exact one I needed. Ordered it on Friday, was able to install it on Sunday.
Price, availability, service
The exact one I needed--original manufacturer's replacement at very competitive price
Product works well. Shipping charge was unexpected. When I tried to cancel the order was told it could not be cancelled. Was offered a credit on my account to address unexpected shipping charge. After writing a negative review my shipping charges were refunded. I appreciate the refund but should not have had to write a negative review to get it. Idk. I'm probably just being a Karen. Money is tight in this economy. My hobbies don't have the available cash flow available that I'd like.
Zero customer service provided.
Free shipping
Used before
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com with any shipping cost questions.
Easy to find what I was looking for and the check-out was quick!
Part and price
Found your prices to be the best. I messed up with my address and had to cancel everything and start over. But got it done.
I saw that you had these levers in stock and at the lowest price.
Tires. Fresh baked dates and very round and knobby. Holding air and working great on road and gravel. How many more words are necessary to complete this review.
I like that they show if something is in stock or not.
Knobby and fit my bike's wheels.
Product came in a damaged box and the product is defective. The pants closure snap is broken
Previous good experience
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
So we can assist you and make this right.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We’re sorry to hear this. We take your feedback seriously. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
Please include further details regarding your shopping experience/issue and one of our team will gladly look into the matter.