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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Bought a Shoei on a great sale - got here in 2 days from the transaction (so it either shipped same day or took only a day in transit). Helmet was made in 2023 which is acceptable. Revzilla is easy to use and I get good stuff. I'll be back for sure.
Recommended by a friend.
I want quality and shoei delivers that.
Epic I love these shocks they were super great on my 06 streetglide and now I got the taller ones for my 2013 streetglide so I can't wait to install them and get rid of the old air ride shocks.
Best prices on shocks and very true to provide proper details about the products. I trust this place more then cycle gear when it comes to ordering parts online.
There were no surprises or hitches in ordering from Canada. Communication was good. I was happy to find a product that no Canadian supplier had available.
No Canadian supplier had stock of the item I wanted in the size I needed.
I bought the Alpine Stars Nucleon KR-CELL CIR Chest Protector (1 piece type) because it was level 2 rated and seemed like it might not be too bulky, which turned out to be true.
I ordered two helmets and absolutely loved them. The only issue I had was shipping as the website said I would receive the item in 2 days as I pay for the rpm membership. It did not get received for 3 days but I wasn't aware the ship estimate on the website doesn't include the packing time so it may be off by a day. It was handled well by support and understanding now. As far as the size guide it was off a bit for the helmets I ordered so I will be returning one to order a larger size but they made it a very easy process and a+ rating for that.
Products used:
Helmets, parts
Just as expected. Easy to install. Shipped fast. No issues.
The boots are comfortable, and stylish. I wore them all day with no problem. But the top of the boots are on the soft side. I'm not sure how much it could stand up to a bad one. Some of the previous reviews mentioned the shoe lace quality. I was prepared. But I didn't realize I would open the box with one broken shoe lace already. Yeah, one shoe lace came already torn up. There is also no extra patches for gear shifting. Overall I don't think the shoes worth the price. Maybe more for 150 bucks.
Wide selection
I wanted women riding boots that have platform so I can have some extra inches
Strong, comfortable, and looks good. Fits as expected using the fitting guide.
Good pricing on products.
Great website. Everything arrived in short order. All good quality. Happy riding!
Availability of items I wanted to buy.
Easy process. Thanks for first order discount.
Availability, free shipping with a first order discount
Best selection, easy navigation, hassle free check out. Highly recommend
Overall positive experience! Everything was delivered in a timely manner
I’ve always had good luck wit Revzilla
Honda genuine parts
Nothing bad to report! All was in the box well packaged and came before then it expected
Ease of use and for daily rider lol
Needed some good riding pants and so far they’ve been great
I watch to much youtube
Motogadet told me they discontinued the chrome switches, but Revzilla had them so I ordered asap. There was a delay in shipping (10+ days), and that is the 4 vs 5 stars because it was normally 2-4 days. I had to contact Revzilla about it instead of them shooting me a quick email to let me know. That being said, they were very responsive to my inquiry and gave me $15 ZillaCash so that was nice even though the delay most likely wasn't their fault. The swithes look and feel great. They're not on the bike yet, but anxious to get them on and working.
Very responsive and helpful
Reputation and amount of products and availability.
It was a discontinued item from the manufacturer, but was still available through Revzilla.
Fast delivery and got exactaly what I ordered. Zero issues and seems to be good quality
I went with these guys because they were reasonably priced
I chose this because it was the only ones that they had but the price was good. The tool is great quality and the price didn't break the bank
Pretty easy to navigate site and good deals,
Fair and competitive price
Pre existing account. It's the same company as cycle gear anyways but I can Gain zilla points.
Ordered 4 items, one item shipped next day any the other three came together at a later shipment. Still received them before I getting a confirmation from a different company ton other items that I ordered at the same time.
Competitive pricing and seemed to have items stocked.
Price. Was trying some different brands.
Service was fine, shipping to England was rubbish. Ordered from J&PCycles at the same time, they delivered in a week.
I have ordered tires from the before amd always received within 4-8 days. This time it took over two weeks to receive the tire then the sister company was going to put me on a 2 week turnaround to mount the tire on the wheel (which was brought to them off the bike). I could have saved $20 on Amazon for the same tire.
Very indifferent
Used to have great service and timely.
Used before
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.
Before ordering, I called to confirm shipping method and was told to use my physical address and NOT my P.O. Box because the item would definitely ship UPS. A couple days later I received a confirmation that the item shipped US Mail. There is no mail delivery to my area and this issue caused more than an inconvenience on my part. I called and sent an email to try and correct the situation and your reply essentially said "you should have used your P.O. Box" when I was told by your rep not to. Very frustrating.
See above.
They criticized me for actually listening to the sales representative.
It was a mistake on my part.
Last time RevZilla screwed up the shipping on my order you offered store credit. This time you insulted me.
Decent price for a good product.
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.comand reference this review. Please include further details regarding your shopping experience/issue
Revzilla and their rpm program are amazing, I received $20 on one of their seasonal events and ordered myself a pair of gloves that were already at a discounted price, I've had many instances where I am able to save a lot of money just from their programs, cannot recommend enough
Saw some of my favorite youtubers mention them
After a good amount of research that revzilla offers I made my choice based on affordability and function
The tire showed up next day and got us back on the road safely. Thank you
Price and availability
The best is dunlop
Revzilla indicated same day shipping, I think. I ordered on Sunday expecting shipping on Monday.
The request for shipper to pick-up was made on Monday but the shipping company didn't pickup the package until Wednesday. I still got the package on Saturday but that was later than I expected.
So, not bad at all but later than I expected.
Speed of delivery, selection and price
Good prices and products. Also like the telephone help sessions.
Good prices and products. Also like the telephone help sessions.
Easy to find parts. Delivery no problem. Needed to upgrade my cam lifters and push rod's on my 90 soft tail.
Parts in stock
I found some great KLIM gloves that were on sale and also on closeout. They luckily had my size.
They were friendly and answered my questions quickly.
I have confidence in RevZilla. If something would go wrong with my order, they would resolve it.
The great reputation of KLIM and friends feedback.
I found the winter riding pants that I was looking for at a reasonable price. Good product. Bonus - It was In stock
I trust ordering from them because of their return policy and my history ordering from Revzilla
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue