- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
No issues with my order. I received the order on the shipment date.
I have been wanting to purchase something from you guys for the first time.
It was an item I needed!
The tire I needed was in stock and shipped quickly from less than three hours ago. Received it within a couple days of ordering it. It arrived in perfect condition and was exactly what I ordered. A+
I like the free shipping and competitive prices.
Easy to navigate the site. I'm really digging the Merlin line. Great selection of safety gear, and my picks are going to look great on my Sagebrush Smoke Indian Scout Rogue!
Received all my gear. Helmet, perfect fit. Gloves...ohhh yeah. Jacket, snug like leather should be, and my Merlin Axe shirt is awesome. Based all my purchases from size charts.
I'll be coming back for more!
Best selection that suits my taste. Other sites had similar items, but I found more style with safety features at reasonable prices here
Had a issue with my order but got resolved quickly and very helpful with there customer service. Got my order in no time. Thank you for your help.
very helpful and got everything resolved quickly
Best price and in stock
Change the look of my bike
I had an issue with an order being split and half of the order gone missing. Once RevZilla was made aware of the problem, they identified the issue, and overnighted the missing portion of my order straight away. Mistakes do happen, but RevZilla handled the issue with professionalism and an immediacy that got me back on the road as quickly as possible. I highly recommend RevZilla.
I asked for assistance and they sent me this review email.
I used poor judgement.
Muy buen precio para la calidad, frenan muy bien en una vstrom 650 xt 2019, revisaré la duración a ver como van
Entrega rápida, buenos precios, página segura
Precio, no Quería que se desgaste el disco de freno
Good prices and fast shipping, great customer service, my new go to online shop.
I was in the wrong with my complaint and RevZilla still made it right, not many places will do that.
Military discount
Fit what I was looking for.
Minnesota doesn't charge sales tax on clothing, why is revzilla charging?
Military discount
My order was missing a tire. I waited a day and contacted Customer Service. I was looking for a hassle, but I was surprised how smoothly this went. The lady on the phone (can't remember her name) apologized and told me they would replace my tire after 48 hours had passed. I was to call back and confirm that I still needed the tire. To my surprise, the next day, I got notification that my replacement tire was on the way. I got it in 2 days along with $20 Revzilla online credit for my troubles. I have ordered from Revzilla in the past and never had a problem. The way they handled this was truly professional.
My order was missing a tire. I waited a day and contacted Customer Service. I was looking for a hassle, but I was surprised how smoothly this went. The lady on the phone (can't remember her name) apologized and told me they would replace my tire after 48 hours had passed. I was to call back and confirm that I still needed the tire. To my surprise, the next day, I got notification that my replacement tire was on the way. I got it in 2 days along with $20 Revzilla online credit for my troubles. I have ordered from Revzilla in the past and never had a problem. The way they handled this was truly professional.
Confidence that I would receive exactly what I ordered from past experience. The prices were fair. Free shipping.
Research and experience.
The gentleman I spoke with was professional, courteous and really cared for my needs. Thanks.
I get a lot of online stuff that peaked my interest. I got what I needed.
Needed a passenger back rest.
Fast ordering. Great selection. Found it on line Exactly what I was looking for.
Google search
Another quickly delivered trouble free purchase at best price
Many good shopping experiences with RevZilla!
Ordered on a holiday and still got it two days later! Definitely will order from them again
Ordered from here before so I knew I would get great service
Needed a tire
Awesome gloves, they fit amazingly. Will definitely come back for anything else I need
Didn't want to use Amazon
Simple and to the point, they had what i wanted in stock at a reasonable price
Parts is parts
Not enough sizing information provided. I end returning most sized items I buy because there isn't enough info provided to get the right size the first time. Even with the arai pro shade the SAI version should have been marked better.
For the ARAI Pro Shade the person was very helpful.
I was hoping in would been convenient, was not.
Arai is suppose to be among the best.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
I had to stop buying gear from revzilla. They don't provide enough sizing information to charge money for returns.
Because this product required no guess work for sizing.
Sizing information is often lacking considering we have to pay for returns.
The discount on this jacket
Convenience
First com device does what I need it to do
It works with voice activation plus gets radio stations
I have done buisness with them before top of the line service
Recomendation of salesperson
Hello,
Products received perform as expected.
Placed two orders within a few hours and I couldn't mention anyhow to join them on in order to save on shipping charges althought it is my mistake it is sad that the whole process cost me so much.
If you add this with custom charges and $CA exchange rate; the whole experience is not whortwhile.
Product availability and positive past experiences.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
It was a great experience dealing with Revzilla. Everyone I spoke to on the phone, and those by text were very helpful and professional. I will certainly order from them again.
Very helpful and professional.
They had the products I was looking for.
I wanted better lighting so not only will I see the road better, other vehicles will see me easier.
I purchased a scorpion covert exo for $350 including shipping At first i was expecting a month for processing and delivery, but revzilla were fast responding, 2 days for processing and a week for delivery, it would have been faster but Ireland is two corrupt, importation fee was €98, overall revzilla deserve 5 stars fast, reliable and reasonably priced
I have watched revzilla YouTube videos find them very informative
I like to test out new products to recommend to people I interact with based on product performance
I couldn't find the side bag rack needed for my bike. Customer service confirmed they didn't have it but told me what I needed. I ordered that part from another place but got what I could from RevZilla because of their honesty with me about the party I needed.
RevZilla did but have what I was looking for. But I bought the bags for the cases here because the staff were helpful.
Revzilla used to ship quickly and *actually* have products on hand. They are nothing but a drop shipper now. They'll say "ships in 24 hours" but it'll actually take 72, then come from a 3rd party. Save your time and headache and just buy from the manufacturer.
Shopped here before
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.comand reference this review. Please include further details regarding your shopping experience/issue
Very satisfied with the price and quality of the boots I purchased. Shipping was quick!
Returning customer
Fortnine review on YouTube I’m a sucker for subtle advertising
The photos didn't do it justice. Helmet came in double box and in excellent condition!
Tons of products to choose from and the ability to use affirm to make the purchase
Quality name brand helmet
Very easy to locate & order the part for motorcycle... Part arrived sooner than expected
Price point & availability of part
Needed a switch for fog lamps
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We are sorry you had this experience we will be contacting you to help get your issue resolved.