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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
The Sena helmet I purchased is poor in my opinion. I could not easily hear my riding partner as we were moving.
Ordering was easy, product got here, problem was they were, "Experiencing more business than they could handle, phone calls and emails were backlogged etc. etc." on the answering machine. They did apologize and made up for the inconvenience and I appreciate their efforts in that regard.
Ordered from you before.
I mean I got one of 2 parts ordered so far but the other drives today
Easy to find my parts
Needed them
Easy ordering and fast delivery. I'm not sure the product is perfect for me due to sizing, but I don't want to exchange the boots I ordered for another size just to find out the ones I returned were a better fit.
Selection and 5% first responder discount.
Features and price.
I mistakenly assumed that my order of mirrors for my motorcycle came as a pair but found out that they were sold individually when it arrived. I contacted customer service about this and they helped me out by waiving the shipping fee for the second order. I couldn't have asked for more and the order came in pretty fast. Thanks!
My post explains it. Completely satisfied!
My order arrived in two days. Everything was packed well and product was what I expected
I have done business with them many times before.
I needed to upgrade my suspension and Progressive is the product I chose.
Past positive experiences.
Always amazing love the customer service great website and ppl behind the scenes are amazing
For the quality and ease of shopping and knowing what I ordered will actually show up
Bang for the buck and quality
Very pleasant shopping experience and the customer service is the best 👌
Phone holder is great, charger doesn't really charge phone too fast but worth what it costs
Saw the Ciro3d brake light for my '23 StreetGlide. Great addition to not only enhance the look of the bike, but it's also much brighter than stock, so there is a safety component as well. After a Google search, Revzilla came back with the best price by far.
Prior experiences, best prices and great customer service.
I bought the kit for givi to hold a top case but doesn't tell me which top case goes with it.
Had others buy from it
Thought it was the whole top case and kit.
Website was easy to navigate. I felt like I got great value for the parts I ordered and my order was shipped and received in a timely manner. Great company. Highly recommend buying from them
Found on a search for the parts I was looking for.
Needed a rebuild that wasn't going to break the bank
I ordered a pair of Icon Stormhawk boots. They were promptly shipped and arrived quickly. The boots run a little on the small side so I called customer service about exchanging them. They emailed a return shipping label and immediately shipped the next larger size. I received the replacements in under a week and my refund on the first pair was processed as soon as the return was received. The second pair fit great and I'm very happy with them so far.
It is included in the description above.
I'm a repeat customer. Good product selection, pricing and service.
They fit what I was looking for.
Easy to order with bike specific parts selection. Had an issue with checkout but customer service was great and helped me through it. Overall great experience
I order a wind shield for my motorcycle and the picture used was different than what I actually received. The wind shield still worked and I'll be using it, but they should honestly update their pic.
I've shopped with you guys in the past and I dig how everything goes smoothly.
Available and had what I was looking for
They had the size I needed in a colorway that matched my bike and style! Super happy with the speed of the free shipping option as well.
The return policy, the selection, it was recommended to me. Many many reasons why I chose RevZilla
It fit me well, and it matches my bike
Since Revzilla,JP and the others have joined, checkout and shipping mistakes have increased greatly.
Tried to order on JP, errors all along the line.
I usually have an excellent experience shopping with RevZilla. In fact, the shopping part of my experience was again stellar, the right parts were listed. They were available. It confirmed. Fitment and it made buying OEM Suzuki parts nice and easy. With my RPM membership. I was told that I would have my bearings and oil seals in 2 days now. I figured ordering on a Sunday the Wednesday delivery date may have been a little optimistic, but I figured I should see them by Friday at the absolute latest with my 2-day shipping. In the end they arrived on Monday, this was a problem. I had plans that require the bike to have wheel bearings in it. Thankfully I was able to borrow a spare wheel from someone else and swap my tire onto it.
Once the bearings arrived they were in excellent shape OEM parts and they went right in. My issue. Was really with the delay on the processing of the order before it made its way into the shipper's hands to deliver
I contacted RevZilla customer service to check on the status of my order, while I had a tracking number, nothing had happened. The order was just sitting and my expected delivery date never really updated to anything that gave me Faith. I would have my parts in time. In the end the parts didn't arrive until after my weekend
As an RPM member, I enjoy the benefits of my membership. Additionally, RevZilla has been an outstanding resource for parts, gear and accessories for my entire riding career. I will continue to come back and purchase things at revzilla. The geeks are always helpful when I have questions, and the support team is accommodating when I need to check on the status of an order
The wheel bearings on my Trek bike were shot, I didn't find that out until a week before my track day, so I needed to order the OEM parts and have them delivered faster than a shop locally could have sourced them
I've ordered all my moto gear from Revzilla. I rarely have problems but when I do their customer service is on point and solves things quickly. I love the broad selection and the feeling of being taken care of.
somehow my order didn't get shipped to the right zip code. They fixed the issue immediately and I received the product the next day.
Good experiences over and over
I needed a gas cap tube that allowed for air flow without spilling gas when my bike tipped. I like to do a lot of technical riding deep in the wilderness and don't like to have to worry about losing gas/mileage if it's a challenging road.
First time ordering, shopped by make,model,year. Got new grips in mail, grips were for a 4 wheeler not a dirtbike. Smh
Search engine for parts
Chosen for me through there search engine
I'd rather spend my money here and know that I'm getting a quality product than bother sending stuff back. Always quality, always good prices. When it comes to my motorcycle this is my first choice.
I'm really happy with the item, fits perfect and absolutely have a better sound
By the reviews
By the reviews
Bought 2 pairs of riding jeans. Both pair came in as order, fit well, no problems
Price and because the items that I was thinking about went on sale
Needed new riding jeans, I liked the style, and they went on sale.
I received some incorrect iteams and when I wanted to return everything for a refund, I got half a refund and a shipping label for one of the items. I later got a label for the second iteam but wants to be sent separately. I feel like the process has been cumbersome
Shopping experience was great! Loved the videos that are available to show more. I ordered a Helmet that I recently viewed at a store, but was not ready to purchase. Ordered it and it was everything that I liked, perfect fit. Also ordered black riding jeggjngs. They feel awesome against the skin and I will go back to purchase another pair!
In the search on google for some riding gear and it was one of the top of my searches. I went to the website, ordered, and had no issues with my first ever purchase so I stuck to RevZilla after that!
LS2 Advant Helmet in Matte Black
Black riding Pants
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
