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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
These shoes were accurate with my sizing and very comfortable. They feel snug when shifting, and very comfortable to walk in.
Popular website to use
Needed riding shoes
Love the helmet, snuge fit low wind sound. The website easy to use and had helpful information.
Good chooses and products.
I like the look the tech and the price.
I enjoy the site an the range of products.
I did like a helmet that was in the site but it was out on stock icon i90.
I have seen many videos on YouTube with the products being explained which help my choices.
I ordered an "adjustable" shift lever for my 2013 BMW R1200GS. Upon delivery the product was exactly the same as the stock shift lever and was not adjustable at all. I have sent the product back.
Good past experiences
Advertised as "adjustable" so I thought it would fit my needs. It is not adjustable so I sent it back.
I live in northern Michigan, where I don't have much in the way of local sources. I keep coming back to Revzilla because they have the things I need at decent prices and they get my purchases to me quickly. They're one of my go to sources for motorcycle stuff.
Past good experiences
Revzilla had the stuff I wanted and I trust they will ship promptly
I got my tires within a week of ordering them and within the delivery estimate.
I've heard of the website from many people
On-hand stoock, multiple choices, filter by fitment and usually an install manual directly linked to each product. Overall, a great experience!
Ordering is easy, products are great, and great customer service.
IDK, Been one of my go to stores for motorcycle gear for years.
Again, ordering was easy. Prices for goods and service was excellent. Thank you, Revzilla
Quick easy transaction with fast shipping… What's not to like?
They have been very consistent with their reliability and products
Repeat, customer
Return customer
Past experience
Past experience, friendly customer service
Ordered a modular helmet LS2 on 3/22/24 recived item until 4/6/24. Called costumer service, they said the manufacturing company is the one processing and shipping. Very disappointing on the website say 5 to 7 day
I was expecting the" costumer is number one" kind of thing but didn't feel important at all.
Looks amazing and new on the market
My order was in two different boxes. One had the correct address and one was incorrect. Shipping company had to call me and get it fixed
He was very helpful
I had to order the products as the store didn’t have any.
Since I had store credit, I decided to shop for summer riding gloves. My current ones have holes in the fingers. I found a pair of Joe Rocket gloves and since I had store credit, they were right around half off! They arrived at my front door even sooner than originally stated.
I've purchased a number of items from Revzilla throughout the years. I've always been pleased with the products, pricing, and timely shipping. In addition, the store credit that accumulates from purchases is great.
I chose the gloves based on previous experience with the brand and the price point was reasonable.
I had returned a product that did not fit my motorcycle. I decided to ship the product back myself and did absorb the shipping cost. I sent RevZilla a note, and thanked them for the $9.99 shipping label that I should have used, instead of spending more by shipping it back myself.
I was contacted by Misty at RevZilla and informed that I would have likely been credited for the shipping, since this was my first return. I was then given ZillaCash and I used it the next day to buy a windscreen for my BMW. The windscreen has changed my motorcycling life - it is absolutely perfect.
RevZilla stands behind their products. This company has exceeded my expectations, which is saying a lot!
Go to place for multiple motorcycle products.
Price and service.
Very fast and knowledgeable would highly recommend to anyone
Pricing and quick delivery
Cheapest deals around
Ordering process simple + fast shipment = satisfied repeat customer
Past experiences
Replace an older gear bag
Purchased, came, installed, worked. Sounds better with eat plugs. Cuts down the wind noise
Came up in my search
Good reviews
Can't return item without costing me money, not a good experience
You had an item that I was interested in
Supposedly item was to fit my bike and needs
Bike specific search could be a little more accurate. But overall good.
I've used in the past.
I research my bike purchases first.
Great choices
Wrong size sent. Replacement would not go out until I got the return to UPS. That slowed everything. I wish the $15 bills cash credit went to better overnight shipping on the weekend
Only 3 stars due to replacement speed. Customer service staff was fantastic
Shopped in the past
I have some Sedici products, nice quality and price
Shopped in the past
After reading reviews about Rizoma quality and finish, I decided to treat myself… only to receive a pair that have a noticeable variation in tint of the bronze anodizing… I can understand colour variations between production batches, but as a re-seller, RevZilla should make sure the buyer receives product that reflects the price point.
Price and avalabilty
Reputation/looks
Great communication,
Representative was of great help.
Helped resolve my mistake immediately.
Pleasant to do business with
The order was processed and shipped very quickly making it possible to use very fast!
Because of previous excellent experience.
Parts came as expected in very good packages. Emails informing of status also very helpful.
New vest fit right and leather is high quality. Sizing guide helped choose correct fit.
Good inventory and prices
Appearance and price
Quick and easy to place order and showed up very quickly. Everything was packed well and nothing came damaged.
Prior experience
Great place i ve ordered from before
Ordered a pair of boots for my wife- specified size 35, received a 35 & 37.
No response other than a return shipping label that I’m guessing I’m going to have to pay for. Likely won’t be a returning customer if that happens.
Bought from them previously
Wife needs boots for riding.
Great online presence, positive reviews, and Lemmy
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We direct ship and we do have vendors drop ship when items have a lead time to save time for our customers. When the website states 5-7 business days lead time that means it will be an estimated 5-7 business days before the item will ship. We do apologize for the confusion.