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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I am not completely worth my first order experience. First of all, I was expecting this order in 2 days. Then, the order was canceled because of some issue with inventory...but then was told it was in stock...Makes no sense. I had to reorder abs have not been refunded by affirm yet. When I called because Affirm said they were waiting for Revzilla to cancel the order, the agent I spoke to gave me no confidence that she knew what she was doing... then hung up on me!
I already did above
Recommendation from daughter
Riding jacket because my daughter needed a new one
Support was able to update shipping address while package in route.
Great
Good quality
RevZilla is a co-competitor and works well with other shops.
Comparable pricing, knowledgeable, friendly
The biggest issue I have with revzilla, and one which will make me reconsider shopping with you again, is that I bought 2 items with 24 hr shipping, that didn't ship for a few days after. This resulted in me not having the parts I wanted for my track day. If I can't rely on consistent shipping, then I'll look elsewhere for these parts in the future.
Had a coupon.
Driven products I've had before have been high quality.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I needed a stainless steel front brake line for my dr650. I planned to ride it in a event a week away from the day i was ordering the part. I ordered on a monday and when the part had not even been shipped that friday i called. The website had said it would be shipped in two to three days. When i called they told.me it wouldnt ship till the next week...I ordered the part from somewhere else and had it the next day. Had i known that revzilla would take that long i would have just ordered from the place that got it to me in time. The part did arive two weeks after I ordered it. I just kept it as i didnt want to hassel with retuning it.
The representative was very nonchalant about the fact that the website had misslead me. And pretty much just said thats the way it is..like i should just accept ... no offer to cancel the order or refund.
I buy from them often and usually dont have any issues
Well known name brand.
Shipping lead times are estimated. We see you order had a lead time of 2-4 Business days and shipped the 5th Business day. We do apologize for the delay.
Easy as usual. Lots of good info on helmets. Great videos with info on helmets makes Revzilla my number one goto for helmets! I like this helmet it fits good and the noise level is good compared to not wearing a helmet! I installed me Sena on it and I'm good for some cool weather riding. Main reason I got it was to keep my ears warm on cold days! I ride year round here in Kentucky! 👍🏻👍🏻
Past experience
Repeat customer / free shipping
I am new to the motorcycle world and even though I bought a motorcycle that is 15 years old, Revzilla had just what I needed.
Search engine said they had what I was looking for.
It was about time to change batteries on the bike, old one wasn't hold a charge. Order new battery and happy with the purchase. Delivery was very quick
Huge fan of daily rider..
Old battery wouldn’t hold a charge
It took FOREVER to ship the tire and it showed in stock. I kept getting put off when I tried to cancel the order.
The reps were friendly but the shipping delay was ridiculous
Supposed availability
For my grandson's Husqvarna TC50 for flat track racing
Purchasing my first motorcycle (Ninja 500) and trying to get all of the appropriate gear in terms of fit and safety, and within my budget. Revzilla has such an amazing assortment of stuff. The best thing is they have detailed information, reviews and videos that describe everything. This helped with making decisions a breeze. Thank you!
Looking to purchase equipment for my new motorcycle in the near future!
Would have been 5 stars but when I was Supply with the information of the nearest cycle gear near me to Mount the tire they don't have anyone there that can mount tubeless tires. Here is a suggestion RevZilla should find out which cycle gear locations have the ability to mount tubeless tires before sending their customers there. So FYI the cycle gear located in Bellingham Washington does not have experience in mounting tubeless tires so let your customers know this. Now I have to go somewhere else and pay more to have this tire mounted.
Because it had front tire i wanted
I was so happy to purchase this for my husband as a graduation gift. He was so happy and pleased with the gift. I love the quality of the vest.
I read so many good reviews on it.
The quality is outstanding.
I tried to buy a visor from AGV and they could never give me the right size for the life of them and I finally found it on here and got it in a couple days and it was the right size
It was easier and they had what I wanted
I needed a dark visor for my helmet since the sun was always in my eyes
RevZilla had everything i was looking for and one item was on sale and the cheapest i found anywhere! Shipping was free and fast.
They had the best price i found and 10% off.
The fit and style.
Always my first choice when shopping for my 02 FLHTCUI. Great selection, service and a military discount. Thanks guys!
Have always had good experiences
To easy, great web site competitive prices. Very large selection, I do wish was more for older bikes.
$15 zillacash
Great website, always satified! Love Revzilla definitely one of the most user friendly sites. Huge selection, great support.
Great price!
Free shipping, military discount and bonus $$$
When I ordered my OEM parts from Revzilla the ship date was 1 to 2 weeks, and they arrived 2 weeks later. They are the correct parts! Woo HOO! No issues with the whole process...I've ordered from Revzilla before and will in the future also.
They are able to get OEM parts I needed, rather than ordering the parts thru a dealership, which would cost more due to their markup.
They were the OEM pats and i wanted to stick with them rather than aftermarket parts.
Very difficult to get the sizing right and charge $10 to ship returns. Not sure I will
Be buying anything else.
Bought a face shield, promptly received it, Now please stop sending me emails to review my experience.
Was sent wrong bend on my evo pro taper handle bars. Quick response from customer service. Fixed issue
Customer service helped quickly
Found online and good price
Researched and found they are some of the best handle bars.
Supplier/Shipper "supposedly " lost one of my two tire order so "Zilla quickly had another one shipped.
Excellant customer service and quick to resolve the issue.
Thanks again *ZILLA!
Always good selection, good service and great fast delivery!
Simply put items rarely out of stock and shipping is always on time..
Smooth and quick response
Don't know but glad I did. I was out the bike world for a while but now I'm a track and street rider so I needed parts to be available and get them quick.
Needed for travel and track days
Professional easy to use site. Fast Delivery Quality and value in product
Online looking they had what I needed
A seamless ordering experience and arrived in a timely manner. Thank you!
Options and variety
It was what I was looking for that I couldn't find in person at the store due to lack of sizes.
The sizing on these is a little off, or at least it was for me. First, the size guide on the Revzilla website does not match the 'real' size guide from Astars. So I definitely recommend you use Astars size guide instead. That being said, I'm usually a EU43/US9.5, and for these shoes, the US size 9.5 is a 42.5, the US size 10 is a EU 43. In the end the 9.5 was too small for me, but the 10 feels a little too big, So I may be one of the unlucky ones, I'm not sure.
That being said the shoes are comfortable, they cover the ankles well and the ankles protection feels very thick and makes me feel secure without feeling bulky at all. The sole feels really protective as well, I like the shift lever pad, and so far the shoes feel like they breathe nicely so they should be good for the Summer.
They are quite comfortable off the bike, I wear them all day at the office, so overall happy with them, just beware of the sizing and cross-check your size on the Astars website...
Best choice around.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.