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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Excelente sevicio, muy rápido el envío y el producto esperado!
I have bought a few things from Revzilla and have always had a great experience. Delivery is always on point.
They take your money very quickly but it seemed to take a really long time to ship out the parts I ordered. If your not in a rush price was great.
It’s what I needed
Product as described, very comfortable and
Great price. I have bought from here a few times and have only have had good experiences. Will continue to shop here for all my riding gear.
Have had good experiences in the past.
Was looking for riding shoes and the ones I purchased seem just what I was looking for.
Needed some thing and decided to check you guys out.
Easy to navigate and multiple ways to purchase!These motorcycle leggings are fantastic! I was honestly surprised by how thick and sturdy they are, offering excellent protection while riding. Despite not expecting them to be so thick, they're incredibly comfortable and provide the freedom of movement I need on longer rides. Definitely impressed!
B/c my bf shops with you and has had a great experience
Site has great prices and great customer service. I continue to come back to these guys because of the customer service though. Anytime there's an issue where something doesn't fit. It's super simple to return and products ship out fast.
Products good but no straw for spray can.Brush is strong will probably last a long time. I will need to get a bigger can of chain lube.
Motorcycle parts stores are not near me.
Reviews were positive.
I have purchased Merlin products from RevZills iin 7 the past and loved them. RevZIlla recently had a Merlin sale, which is where I spotted these gloves. They look and fit great and the sale price was excellent. They arrived as described. Superfast shipping as well. A+++++
I am a previous customer. Great products, great prices, love the product videos by real riders. East to do business with
Merlin makes a great product.
I ordered my Scorpion helmet on Saturday and it was delivered on Wednesday. Was much faster than I was expected.
I got the parts I needed. Ordering was easy. Good prices. Fast service.
Previous experience
Shopping was quick and easy, the product arrived within a week. The fox riding shorts are perfect.
They had what i needed
I needed it, browsed the reviews and decided on this product. I am happy with it.
I ordered some baffles for my exhaust which arrived when promised. The process was very easy. Prior to that, I had ordered a seat for another bike, which I had to unfortunately return because the deal fell through on that bike. They were very understanding and I received a full refund - no hassles or questions. I will never shop anywhere else from now on.
Selection, price
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Love it. Quick and easy. Other sites didn't have what I needed.
Rain jacket
The guys helped me pick the correct product and provided excellent service when I needed help. Very pleased with the experience. I did use support call once and agent solved my issue immediately. English was good on the phone and it made me happy to speak to an American. Will keep supporting the good effort Rev team is making.
Excellent, english was good because it was an American on the phone helping me out. I understood everything and he was able to help me fast.
The guys helped me pick the correct product and provided excellent service when I needed help. Very pleased with the experience. I did use support call once and agent solved my issue immediately. English was good on the phone and it made me happy to speak to an American. Will keep supporting the good effort Rev team is making.
I had Rev guys help me pick products that are correct for my needs and everything worked out well. I am pleased.
Ordered a large icon helmet. The pad size is extra small. Will either be exchanging or buying replacement pad inserts
They've been good to me
Suggestion from other riders.
My order was cancelled and I only noticed when charge was removed from my checking account. I called to inquire and was told product was unavailable. Revzilla's website indicated 3 were in stock at the time. Cistomer service did end up resolving the issue after a few days. Not a great experience and will likely not return as a customer.
See above
I had used them in the past and considered the company to be reliable and honest.
I needed a quality windscreen
I placed an order for several parts on March 5th, one of these items was a front steel brake line. It was in stock and claimed to ship out "within 24 hours"/"Next day" and this is where my trouble begins. It is now March 14th and customer service has given me the run-around as to what happened to it and where it could be. They are unable to cancel this item even though it most likely has not even been placed in a box or assigned a shipment label. Most likely i will not be purchasing from RevZilla in the future after this as i feel that my hard earned money is being played with.
Tip for consumers:
Negative experience
Products used:
Everything except the front brake line since i didnt have it i was then left with no front brakes
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Pretty good. Took me a mnute to figure out how to create the govx account for the military discount. I normally use ID.me. Hadn't heard od GovX before.
Had the boots I wanted and the video about them was very good.
I was skeptical befofe buying this product but once it came it I was amazed. It is awesome and exceeded expectations.
Other sites out of stock or too long to receive product
Looked like what we needed
Great website. Easy to use and navigate. Outstanding product info and ratings. Delivery was as promised.
Reliability. Trust
Great website. Great product selection. Great price
Quality reputation and selection
Helmet finally made it too me and I absolutely love it. Wish it could have been delivered on time for my birthday. Everytime I checked the tracker it said it was an hour away from me but like 6 hours in the future. At 2pm it was saying it got checked in at denver at 8pm the same date. How is that possible? Finally arrived 3 days late.
Only place too get this specific helmet that I could find
Same helmet model I already had but a cool new graphic
Thanks Revzilla! You'all always get me the parts, tires,etc I need to keep rolling. Thanks for the years of Great Service!
Always great selection & Price
Great Service!
Due to weakened hand I found your EZ Clutch and bought two! They are fantastic...should have done long ago. Communication was great and shipment was fast and packaged perfectly. Thanks
Referred by friend
Referred by friend
RevZilla is always a pleasure to deal with. Shipping is fast and they keep things as stocked as can be.
I don't use anyone else for motorcycle parts and apparel.
Great price and fast shipping.
Love RevZilla! Use them all the time because they are the best out there.
I always choose RevZilla!
Only place I shop if they have what I need.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We do apologize that our inventory was incorrect. We try very hard to keep our inventory correct but this can happen from time to time. We do hope you will give us another opportunity. Thank you for your feedback.