• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
324

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user martyr161
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

These were on sale and wow, what a deal. Great for riding and look cool too. I will definitely buy this brand again.

Quality
Thumbnail of user markc4802
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Originally bout an exhaust from another vender called IXIL USA and after 2 weeks of them giving me the run around i decided to cancel the order with them and used RevZilla instead. I received my exhaust from RevZilla in 3 buisness days. Will definitely order from them again.

Great all my questions was answered.

Reason I chose this business:

They had the product I wanted ready and in stock unlike some other vendors who lie about products availability.

Reason I chose this product:

It’s what I wanted.

Service
Quality
Thumbnail of user donaldw1452
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

It was great. I am a retired Navy Vet, may I get a veteran's discount too?

Reason I chose this business:

I like your style and reviews, great job.

Quality
Thumbnail of user randym954
2 reviews
0 helpful votes
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April 15th, 2024
Verified purchase

It's always a pleasure to order from Revzilla! Great prices, easy online ordering, outstanding product support and a hassle free return policy when needed.

Reason I chose this business:

Best online price combined with ZillaCash from previous orders made the part a bargain.

Thumbnail of user codyh359
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Only had packaging issues as some of my items arrived damaged or were shipped out damaged.

Meh

Service
Quality
Thumbnail of user bruces1330
1 review
0 helpful votes
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March 26th, 2024
Verified purchase
• Updated review

I haven't ordered much, as I'm still new to riding, but I love me some RevZilla. Always easy to find what I need/want. Helpful staff, too. I got my boots and my Cardo in good time. I was a little confused that my boots came from a semi-local business, called Commonwealth Motorcycle instead of RevZilla, itself.
They fit decent and will do so even better after some break in. Quite happy with both of my items.

Reason I chose this business:

Originally referred by a friend and my experience has been super positive, so far. Keep that going.

First timer
May 30th, 2023
Verified purchase
• Previous review

I'm just getting gear for my first bike, and am happy, with the service and merchandise. Not one issue with either. Price, timely shipping and receipt, and price were all outstanding. I'll, definitely, be back, for my gear.

Reason I chose this business:

Name, and friend's recommendation.

Thumbnail of user richardr4103
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Used on a Ducati 696 since I changed it from 520 to 525. Currently running a 14t 41T gearing and I love it

Reason I chose this business:

RevZilla is the company I think about when I need parts for my bike. I would love to work for Comoto at some point.

Quality
Thumbnail of user robertd5587
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I got it quick, put it on nice and tight… just what I wanted…. Looking forward to many bike rides with it!

Reason I chose this business:

I like looking through the website, come across the helmet, great price..

Reason I chose this product:

I been looking for a helmet like this, a good price so I bought it…

Quality
Thumbnail of user samuelh801
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

I was in need of a quick replacement clutch handle that was sure to fit my bike, and RevZilla's ability to guarantee a proper fit to my bike made the choice clear. I quickly received my new clutch handle and it works perfectly!

Reason I chose this business:

Convenience

Quality
Thumbnail of user dannyy72
1 review
0 helpful votes
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June 4th, 2024
Verified purchase
• Updated review

Gloss helmet and large fit amazing. The helmet was sturdy and well built and no blemishes

Quality
Package received quickly.
April 20th, 2024
Verified purchase
• Previous review

Ordered a AGV K1S on a Friday night and received helmet the next Wednesday afternoon! Really good shipping time.

Reason I chose this business:

Availability and trust that I will receive my items I ordered.

Quality
Thumbnail of user subsonicwarthogp
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

I did a goggle search on a Harley part and all the sudden I'm filling out this form. I have no idea how you got into the mix

Quality
Thumbnail of user michaelc3620
2 reviews
0 helpful votes
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May 17th, 2024
Verified purchase

Thorough specs, straight-forward - right to PayPal. Quick transaction, shipping and receipt. Good vendor.

Reason I chose this business:

Availability, price, included shipping.

Quality
Thumbnail of user saulc79
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I ordered the wrong size helmet and I was able to return hassle free. Ordered the correct size and it arrived very quickly. Product and service was excellent

Reason I chose this business:

Word of mouth

Reason I chose this product:

Great reviews

Quality
Thumbnail of user wesleyw310
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I was very impressed with the speed of the shipping. I placed the order on a Thursday afternoon, received shipping notification later the same evening, and received the order on Saturday.

Reason I chose this business:

I have ordered from RevZilla before and had a pleasant experience.

Reason I chose this product:

I wanted a different seat for my 23 Harley Street Bob 114. I narrowed it down to a Saddleman or
A La Pera. I looked at several websites and the La Pera received very high reviews. After putting this on my bike it made sense why the La Pera is well thought of.

Quality
Thumbnail of user dustinc299
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

When I search for parts and choose the year, make and model of my bike during a search, the search resets and I'm given all parts and accessories for my bike. It would make a lot more sense to treat the vehicle information as a filter than make me go through the hassle of finding the category again.

Reason I chose this business:

Best selection of motorcycle gear and has a good selection of parts/accessories for my Harley.

Reason I chose this product:

I needed a pair of overpants from a reputable company with a good amount of reviews.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user markm6310
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Not happy about the extra 2% sales tax For Phili. I understand it's a state reg. I order a fair amount of goods, clothing, tires, etc. 2% adds up. I would move out of that cesspool.

Service
Quality
Thumbnail of user dales866
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Easy, convenient, fast, more products! Now I'm broke though! 😮‍💨

Reason I chose this business:

Payment plan made my gear attainable

Quality
Thumbnail of user josec2239
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Item I placed on order was supposed to fit what I'd described I needed it for. It did not even come close to fit.

Reason I chose this business:

Because I thought the product price was reasonable and what I thought to have found for my application.

Reason I chose this product:

Desired it for safety.

Quality
Thumbnail of user julianh192
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I was finally able to purchase my first gear and thanks to the large selection and filters I found exactly what I wanted and everything fits me perfectly.

Reason I chose this business:

Ease of you and lots of different products to choose from.

Reason I chose this product:

Good quality but not breaking the bank.

Quality
Thumbnail of user anged18
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

I heard that sometimes when you order tires online, the date code can be really old, indicating that they've been sitting in a warehouse for years. The date codes on these were just a few months old. They're great

Quality
Thumbnail of user jerrye431
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Couldn't find a particular item, called customer service, they found what I needed. Went back to my account and ordered items, easy peasy.

Perfect

Service
Quality
Thumbnail of user sandrad2634
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

My product took longer than normal to ship out but the overall shipping was fast and the shipping was good.

The product is great, I love my helmet!

Customer service was polite and professional.

Reason I chose this business:

Boyfriend recommended it.

Reason I chose this product:

It looked super cool and had all the safety requirements we were looking for.

Service
Quality
Thumbnail of user kennethg1120
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Called to verify fitment excellent customer service Knowledgeable sales staff received my parts fit perfectly would definitely order from revzilla again

Service
Quality
Thumbnail of user rayl567
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

This is probably more for Puig than Revzilla. Shopping experience was great as always, but I was a little disappointed in the product (Puig windscreen) as it had a few minor blemishes /scratches that I noticed after install, but not enough to take it back of and return.

Quality
Thumbnail of user fredg488
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Needed a replacement lock for a GIVI topcase. They had what I needed and shipped it quickly. Can't ask for much more.

Reason I chose this business:

Previous customer, part that I needed was in stock

Reason I chose this product:

My old one fell apart:-)

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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