• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user whitneys247
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Got what I ordered. Shipping was expedient. Product was exactly as described.

Reason I chose this business:

Availability

Reason I chose this product:

Exactly what I wanted.

Quality
Thumbnail of user kirstiev5
2 reviews
0 helpful votes
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April 10th, 2024
Verified purchase
• Updated review

These feel really nice on and fit very well, sleek but not constrictive or clingy. Will be great under riding pants so the pants can be shed the minute we get to camp on a hot day.

Reason I chose this business:

Voucher received, was wanting item anyway so bonus

Service
Quality
Excellent!
December 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

$15 freebie from Revzilla!

Thumbnail of user leonardob77
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Love Revzilla! This site is super easy to navigate and a breeze to purchase. I like that they deliver to Puerto Rico.

Reason I chose this business:

RevZilla is my first stop for all my shopping needs.

Reason I chose this product:

I chose the boots that I purchased from you because of the quality of the boots and the great reviews.

Quality
Thumbnail of user nevsterc
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Your customer service is AWESOME, really was! I called as I was being charged tax, but imnin singapore.

Reason I chose this business:

Because you are that damn good

Service
Quality
Thumbnail of user charleeng13
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

From every transaction I seem to find what I need and it's always available and gets to me fairly quickly especially my last order literally the next day

Quality
Thumbnail of user edwinb323
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The tracking was good and I was able to pickup the delivery at a different address that was not my own.

Reason I chose this business:

Used RZ before.

Service
Quality
Thumbnail of user roberth7328
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Says that it recommend 2 barrings, specify be clear thet the quantity is only 1.i also ordered weights, i was expecting 8 but I only got one.

I should have gotten services for the inconvenience. I could offered to buy one or the other product if I had known that they were individual parts during thet time. Now it's just a waist of money

Reason I chose this business:

Because every place else was out of stock

Reason I chose this product:

Because I desperately need parts for my bike

Service
Quality
Thumbnail of user sebastianq8
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great product from a great dealer. Revzilla as always offering the best motorcycle products!. Easy to pick, easy to shop.

Reason I chose this business:

Previous experience. Great catallogue of products and good prices.

Reason I chose this product:

Price and brand. Description, size and overall great.

Quality
Thumbnail of user jimmyv102
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Fast shipping exactly what I was looking for, parts were exactly as described

Quality
Thumbnail of user ecc11
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

My son is new to BMX and I have had multiple conversations via live chat as well as email with various staff. They have all been the most informative, helpful, and knowledgeable staff I have ever dealt with in ANY business. I have learned more about BMX clothing, protective gear, and helmets from RevZilla staff than any website. They have a loyal customer for life.

My son is new to BMX and I have had multiple conversations via live chat as well as email with various staff. They have all been the most informative, helpful, and knowledgeable staff I have ever dealt with in ANY business. I have learned more about BMX clothing, protective gear, and helmets from RevZilla staff than any website. They have a loyal customer for life.

Service
Quality
Thumbnail of user brandeng29
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I've purchased multiple items from Revzilla and so far it's all quality products and the website is easy to navigate.

Reason I chose this business:

Heard about it from a friend and also anytime I search for anything more than anything else this website pops up with the product available.

Reason I chose this product:

I chose these because they are quality products and well known name brands.

Quality
Thumbnail of user africat1
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Ordered O'Neal rider boots online. Did not like the fit and did not like the boot overall. I drove
To nearest Revzilla tried on some other boots and ended up returning the O'Neals and
Buying a different pair

Quality
Thumbnail of user damians163
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

The best gloves for the money will be ordering more in the future

Reason I chose this business:

Only place I will shop for motorcycle stuffs

Reason I chose this product:

Seem to be a good match and wouldn't ya kno sure was

Quality
Thumbnail of user bradd531
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

RevZilla has reasonable prices and decent shipping times. I did find the same product for less on Amazon for my most recent purchase, however Amazon gave me no way to verify fitment, and RevZilla was able to confirm that the product would fit my motorycle so I kept my business with them.

Reason I chose this business:

Best site I've found to make sure a product will work and fit on my motorcycle.

Reason I chose this product:

Was replacing the broken and decrepid original heated grips on my 98' Triumph Trophy. Wanted to add the heated feature back while replacing the grips with something that wasn't falling apart.

Quality
Thumbnail of user heatherm2632
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Great selection, great quality fast shipping…………………

Quality
Thumbnail of user jacobr695
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Updated tracking was on point. Delivered as stated. Products fit accordingly.

Quality
Thumbnail of user jonathanp1057
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I ordered a scorpion riding jacket. The jacket is a described, so no surprises there. Price was decent, ordering process was easy, and it shipped quickly.

Reason I chose this business:

A friend told me about it.

Reason I chose this product:

Good quality for an affordable price.

Quality
Thumbnail of user terryh1566
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I had a window to ride, and expected my parts much sooner. RMATV or CHAPMOTO would have had it to me in 2 days. Seems like REVZILLA did a 3rd party drop shipment. That took more than a week.

Quality
Thumbnail of user edgardoc50
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

Love these guys. Miss Anthony on the videos! Service is above and beyond!

Reason I chose this business:

Always a good shopping experience!

Quality
Thumbnail of user papachovie
1 review
0 helpful votes
  • Send Message
February 24th, 2024

Im not really a big online shopping person, but Revzilla makes it a delight to do business with them. Great prices, outstanding customer service. Offering price matching and free 2 day shipping, these are rarities in today's world of online service/sales.

Products used:
A ton of offroad gear head to toe.

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamp3907
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

Excellent quality., fast delivery, wide selection of products

Reason I chose this business:

Prior good experiences.

Quality
Thumbnail of user jeffc2461
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Haven't rode with it yet, but I plan to hear very soon.

Reason I chose this business:

Websites easy to navigate And carry good products And you have great YouTube video’s.

Reason I chose this product:

Shoie tinted visor.

Quality
Thumbnail of user getdltu
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase
• Updated review

RevZilla knows you need parts quick and they deliver it.

Reason I chose this business:

Rated highly.

Quality
Not a lot of options for chain breakers
April 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Items I needed they had. And free shipping.

Reliable
February 16th, 2024
Verified purchase
• Previous review

None at this time. They are just reliable when you order items.

Quality
Thumbnail of user williamd4052
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Excellent service and price matching for helmet. Will definitely continue shopping with RevZilla!

Quality
Thumbnail of user rogers1499
2 reviews
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Parts for bike exactly how described. They ship very fast and I'll definitely be back in the future

Reason I chose this business:

I chose Revzilla because I heard nothing but good things about them.

Reason I chose this product:

I chose their products because of price and availability of the product I was looking for

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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