• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user garyk1355
2 reviews
0 helpful votes
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April 2nd, 2024
Verified purchase

Good price and quick delivery. Aaaand they require 50 characters for a review but I can't think of much more to say about a tire.

Quality
Thumbnail of user snydert2
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

It was easy to find the exact product I needed, ordering was hassle free and it was shipped in a timely manner.

Quality
Thumbnail of user limz3
2 reviews
0 helpful votes
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April 11th, 2024
Verified purchase

The shopping experience is excellent. Being able to shop by bike is perfect and makes the shopping easy.

Reason I chose this business:

RevZilla had everything I needed, at great prices and in stock.

Quality
Thumbnail of user toddv335
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Always a pleasure doing business here. Everything is always as described.

Quality
Thumbnail of user stephenr1761
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Quad lock I phone 15 and cover In stock and delivered as promised

Reason I chose this business:

Previous customer

Reason I chose this product:

Bought be ohine

Quality
Thumbnail of user joes3288
Joe
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Had what I was looking for, price was okay, assembly easy, decent instructions

Reason I chose this business:

Had part I wanted

Quality
Thumbnail of user keving2160
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Shipping was fast and products were as expected. Reviews of items are great addition that sets Revzilla apart

Quality
Thumbnail of user irar61
1 review
0 helpful votes
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April 25th, 2024
Verified purchase
• Updated review

It's easy to find the parts I need on the OEM part finder and then to also shop aftermarket parts and price match all very easily

Reason I chose this business:

Selection, price, and that I can order parts to my house.

Reason I chose this product:

I had to replace worn parts.

Quality
Great experience, however aftermarket options are sometimes...
April 6th, 2024
Verified site experience
• Previous review

Great experience, however aftermarket options are sometimes limited

Thumbnail of user fredg474
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Website was easy to navigate to find the carburetor rebuild kit I needed for my bike. Perfect fit, with all the right pieces needed for a total rebuild.

Reason I chose this business:

Website easy to use for my exact bike.

Reason I chose this product:

Carburetor leaking

Quality
Thumbnail of user bruceh1069
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Always a good time all the time! I spend a lot of money here..

They always get me the service I need.

Service
Quality
Just Plain Great to shop here
September 15th, 2023
Verified site experience
• Previous review
Thumbnail of user robink709
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The gear is excellent but the gear feels like it's 2 sizes too small.

Reason I chose this business:

Recommended by coworker

Reason I chose this product:

Needed a jacket for motorcycle

Quality
Thumbnail of user robertm9419
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

My tail bag did not ship with straps OR a rain fly, but after contacting RevZilla, they paid for me to order both directly from Nelson Rigg AND gave me $15 store credit when I inevitably return for more stuff for my bike. While I was at Nelson Rigg, I ordered a couple of other things as well, so RZ's mistake has made my experience even more complete by accident!

Service
Quality
Thumbnail of user eduardog332
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great service and fast shipping. Great quality parts

Quality
Thumbnail of user richardh3838
2 reviews
0 helpful votes
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March 28th, 2024
Verified purchase
• Updated review

This is the go to for online shopping. Veteran's discount, reward points, two-day shipping and they are responsive to questions.

Well done.

Quality
In stock, ships same or next day
July 12th, 2023
Verified site experience
• Previous review
Always easy!
June 30th, 2023
Verified site experience
• Previous review
Thumbnail of user rickb1191
1 review
0 helpful votes
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January 31st, 2024
Verified purchase
• Updated review

Needed tires for a 1250 GS and was getting tired of the noise from the Anakee Adventure tires that it came with. Picked the Anakee Road tires and am very pleased with them. Nice and quiet, handle great and work well in the rain, too.

Reason I chose this business:

Needed tires quickly!

Quality
Easy and painless!
November 29th, 2023
Verified site experience
• Previous review

Easy and painless! And what I needed was in stock!

Reason I chose this business:

Great products and stellar service!

Painless ordering and fantastic variety!
August 4th, 2023
Verified site experience
• Previous review
Easy to use website with high quality goodies!
April 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Needed a tire...fast!

Thumbnail of user williamf2663
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Ordered on 4/08. They advertise next day shipping but I didn't receive product until 4/22.

Service
Quality
Thumbnail of user jonathank803
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to use website, everything is shipped in a timely manner.

Reason I chose this business:

Found by accident looking for safety gear when I first started riding. Ended up staying for the quick shipping and super discounts.

Quality
Thumbnail of user darrenk173
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Ordered on a Friday afternoon, received it the following Monday.

Reason I chose this business:

Happy with prior experiences

Reason I chose this product:

Fit, quality

Quality
Thumbnail of user davidn2935
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Very easy, good price, parts were in stock and they fit my bike. Thank you.

Reason I chose this business:

Have seen a bunch of videos and its Philly local.

Quality
Thumbnail of user larrym1976
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

My order arrived very quickly and was exactly what I ordered.

Reason I chose this business:

I choose RevZilla because they have a very large selection, my orders always arrive quickly and correctly.

Quality
Revzilla makes it easy for me to find the parts that...
December 6th, 2023
Verified site experience
• Previous review

Revzilla makes it easy for me to find the parts that I need. Shipping is always quick and I have my parts in no time.

Reason I chose this business:

Great prices, speedy delivery, and well organized online site.

Thumbnail of user johnt5266
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to find exactly what I wanted. Got here quick.

Reason I chose this business:

First site I found with the right product at the right price.

Quality
Thumbnail of user patrickd1289
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Exactly what I was hoping for. Quick, if a bit imperfect, shipping. I'm satisfied with the result.

Quality
Thumbnail of user dennisw1356
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Order filled on time and delivered promptly—-well done!

Reason I chose this business:

Referred by Harley Dealership

Reason I chose this product:

Replacing bad chrome!

Quality
Thumbnail of user mattn370
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Great as always - great fit, great price, all the product info you could ever want. Buy with confidence.

Quality
Thumbnail of user tome826
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase
• Updated review

Quick, efficient and great products and prices. I make RevZilla my number choice for parts for those reasons.

Quality
Great price and customer service
December 11th, 2023
Verified site experience
• Previous review

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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