• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user johnw8226
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

It fit great. Just what I was looking for in a new helmet.

Reason I chose this business:

Had the size and color I was looking for.

Quality
Thumbnail of user lawrencey173
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Quick, easy, fast. GREAT! Package arrives i shorter time than expected.

Quality
Thumbnail of user samx421
Sam
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Easy to navigate website good prices lots of inventory and fast delivery

Reason I chose this business:

Parts in stock

Quality
Thumbnail of user gilbertg208
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

Twice misinformation caused me to end up with the wrong part... So I just gave up on the purchase. Ended up keeping the useless parts.

They seemed knowledgeable over the phone till you ask a specific question about the product,then they blame the product manufacturer

Reason I chose this business:

I watch a lot of their YouTube videos

Reason I chose this product:

Thought it would be a good quality product

Service
Quality
Thumbnail of user finnq
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

The shopping experience was great but the sizes are inconsistent. As a tall skinny guy, I ended up returning and buying a larger suit because the height guide measurements are a few inches small compared to the actual product.

Reason I chose this business:

Good website :)

Quality
Thumbnail of user mikes347
2 reviews
0 helpful votes
  • Send Message
March 3rd, 2024
Verified purchase

I ordered four parts. One was shipped the next business day and three were shipped within one week. I received everything I ordered and everything fit properly.

Reason I chose this business:

Because I was able to see the parts list for my bike online with detailed part numbers, and I was able to order exactly what I needed

Reason I chose this product:

Very specific brake related parts I needed for a Honda

Quality
Thumbnail of user thomasg2633
1 review
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase

Was able to find replacement face shield for my HD helmet after not being able to at dealership or other online sites

Reason I chose this business:

Past experiences

Reason I chose this product:

As replacement

Quality
Thumbnail of user jasonr2108
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

The customer support was great, the process was easy and everything went smooth. I think it's kind of $#*! that you sell our personal data though. So the employees get 5 stars, the company policy gets 1.

Bought the wrong item, CS fixed it and sent me the right one with no hassle.

Reason I chose this business:

Convenience.

Service
Thumbnail of user robertv1800
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

You get you stuff quickly and no fuss even after the sale if there was discounts applied on other sites to get a discount

No problems. Everything handled easily

Reason I chose this business:

Revzilla has a great established presence in the motorcycle community

Reason I chose this product:

Cortech Sector Pro Race suit & Knox Armor back protector: i have multiple track days in the next several weeks

Service
Quality
Thumbnail of user miked2494
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

Grabbed some gloves on black friday. Typical good pricing and selection from RevZilla.

Was surprised though that free shipping was not regular ground this time, but instead Mail Innovations. It took nearly 2 weeks for the gloves to show up! I would have gladly paid the 7~12$ for regular ground or Priority Mail: x

Thumbnail of user matthewg1889
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Very great an easy to shop with. They answer all your question and helps you out with

Reason I chose this business:

I’ve been using revzilla since I started riding and probably won’t use anyone website

Quality
Thumbnail of user carlosa970
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

RevZilla is an outstanding source for Motorcycle gear and part. I' been a customer for years now.

Reason I chose this business:

Availability and quality of items sold. They have a great return policy.

Reason I chose this product:

Needed to replace my current jacket

Quality
Thumbnail of user ericy588
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Exceptional customer service and support from Revzilla staff regarding product inquiry and selection.

Reason I chose this business:

Best selection, competitive prices and quality customer service focused staff. Did I mention Revzilla has the best and most informative motorcycle videos on the internet.

Quality
Thumbnail of user anht97
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

The shipment was on time and packaging was done careful with protection for the merchandise

Quality
Thumbnail of user nathana502
2 reviews
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

I went in to get a pair of riding jeans. The staff worked hard to find the right product for me. The selection was great.

Reason I chose this business:

Learned about them on YouTube but it’s also near my house.

Reason I chose this product:

Fit, good brand name, good reviews and CE certification

Quality
Thumbnail of user dominice40
1 review
0 helpful votes
  • Send Message
March 2nd, 2024
Verified purchase

Parts packaged and shipped in an awesome manner and received in a timely manner. Did not have to wait for an extreme amount of time for my parts to be received.

Customer service was excellent. The question I had was answered and a copy of the invoice was e-mailed to me showing that the part had been shipped as well as delivered.

Reason I chose this business:

I enjoy the ease of use of their site and the way the site appeals to the eyes with reviews and videos of the parts that one is looking for.

Reason I chose this product:

Their appeal and aesthetic look on my bike.

Service
Quality
Thumbnail of user seang731
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Items were expensive but extremely high quality. They were packaged and shipped with care and arrived on time.

Reason I chose this business:

I wanted quality. Amazon doesn't sell quality

Reason I chose this product:

I wanted quality

Quality
Thumbnail of user samuels1073
1 review
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase

I've ordered several things from RevZilla and I've always had a good experience. Items are priced well and everything ships fast.

Reason I chose this business:

I've had good experiences previously and I want to support the content RevZilla makes like CTXP, Daily Rider, and Highside/Lowside.

Reason I chose this product:

I read several reviews and watched a couple videos that indicated it was a good choice.

Quality
Thumbnail of user tankh2
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase

Snatching some gear before i even got my new bike made me feel a lot more comfortable and prepared. The interface is simple and easy to find what you like, and compare to what you can afford.

Reason I chose this business:

Heard about it from a friend. Military discount.

Reason I chose this product:

Reviews, the company’s reputation. If i knew that people have tried it before and enjoyed it.

Quality
Thumbnail of user gregoryb1420
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

They have the best customer service and best products, I will always buy from them.

Nice and fast service

Reason I chose this business:

Great items

Reason I chose this product:

Great quality

Service
Quality
Thumbnail of user dereka235
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

Easy to find what fits my bike and had exactly what I was looking for.

Quality
Thumbnail of user dalep422
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Really easy process to place order and received order ahead of schedule by 3 days.

Reason I chose this product:

My wife needed a new motorcycle helmet

Quality
Thumbnail of user matthewh2363
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

The masterlink that came with the chain no matter what i did the link wanted to press on crooked so hada order a different one went on smooth a butter after

Reason I chose this business:

Partzilla was pissing me off

Reason I chose this product:

Partzilla sucks

Quality
Thumbnail of user owens199
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

The gloves shipped quick and arrived on time. I had to get another pair of rhese before they were gone since version 2 came out

Reason I chose this business:

Price and convenience

Reason I chose this product:

Protection, comfort and price

Quality
Thumbnail of user christopherj1236
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Overall good but you didn't have the smoked shield that I really wanted.

Reason I chose this business:

Shopped here before.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?