RevZilla

I had to return an item that was too small. Once my return was authorized I contacted RevZilla to see if my refund could be refunded as store credit. Never heard back. The next day I emailed a RevZilla again, never heard back. I did a live chat with a RevZilla representative ( Chris H) and he told me I cannot do store credit for some reason. So I emailed RevZilla again to see why, no response again. Do not ever shop from this place, customer service is horrible! I would rather sand paper my eyeballs and pour alcohol on them than to order another piece of merchandise from this place.

Setting up the return item process is really easy to do!

I got the full body suit. 180lb, 5'11", usually between medium and large, I got a large and it fits well/snug but like other have said it could be longer in the arms. The sleeves land a couple inches or so above my wrist. Wearing it with other layers on top sort of negates that. Haven't tested yet but based on wearing around the house it feels warm.

We finally received our order. Took a few weeks and not updates at all. Thought I got scammed and it shows up. I ordered gear from three different places this was the last one to show up even know it was the first order put in. Good products no communication.

Had been eyeing the Merlin Yoxall II jacket for months and finally pulled the trigger. I was very psyched to be getting the perfect combo of functionality, protection and style. Recieved it and a snap came off the first time I put it on. One call, an email and a trip to the UPS store, and a replacement jacket arrived quickly. Awesome, responsive service - and a great jacket that has let me keep riding this winter. Revzilla rocks.

Ordered wheel chocks. Work just fine. Want to unsubscribe to emails and notices but see no way to do it.

My experience was great. The geek I talked to was super helpful and y'all have a wonderful selection of helmets. The.5 I had to take off was because the Strada II Pinlock insert has been out of stock for a while and I need one. I've also seen plenty of comments saying the same thing over the last couple years, so hopefully you get more in soon, and then keep getting more so the stock level doesn't zero out quite so fast.

I have been buying gear from Revzilla for years; so far all of my experiences have been positive. On the occasions when I need to exchange or return, they make it very painless. When I call on the phone, I get a juman promptly. My only complaint is about availability - of course this is probably not their fault, but due to supply chain issues (?).

Quick and easy. The product was as described and I received the product within a couple of days.

I tired a seller from Amazon but a snap fell off the shirt as I pulled it out of the shipping bag. All products I have received from Revzilla are top quality. The measurements have been accurate. As a petite woman rider, I very much appreciate finding good quality safe riding gear that fits.

I measured correctly for gloves, shorts and jacket and they were all still too small. I have to return them all to get another size up. Knowing I stilling having to pay for return shipping on top of spending 400$ is a bummer. I will say you guys ship fast and I appreciate that.

To two tries to get a response email about an issue with returning more than one order on my recent purchase.

Revzilla is always the site I check first for a product. I have been using them for years and have never once had an issues with a shipment, Not so much as a late delivery. Selection is great, prices are competitive, and shipping is super fast:

This is the third time I've gotten the wrong parts from RevZilla, even though they have my make model and year of my bike, each time I've made the parts work with minor adjustments but this time I broke a windshield, called them thinking they would either replace it or give me half off for sending me the wrong part for the third time, they offered me 20% off on a windshield twice the price as the one I ordered. Don't like returning parts, would not do business with this company again.

Easy and fast service
Returns appear easy so far but should be free shipping considering how much spent. I am ordering a size up so should not be charged again. I also lost the sale price so am paying another $40 on top.

The order had 2 items that go together. The website showed they were both available for shipping within 24-48 hrs. They were split into 2 shipments via 2 different carriers. 1st delivery arrived but the 2nd hit every vague delay possible with various ETA's & no ETA until it arrived 2 1/2 weeks later in a crushed box & delivered to the wrong address. I had to go find it down the street once I got the delivery notice.

I called to see if there was a shipping update available that I was not able to get or to find out if the item was lost and how to handle that if so.
I was told I had to keep waiting until 5 days after the last shipping scan on record. We were already 2 weeks in from order date so it wasn’t helpful. The rep was just following protocol and doing her job. She was informative of the process but I still had no resolve.

Good experience as usual with my purchase with Revzilla...

I needed a new rear tire, and no matter how popular this brand is Revzilla always has them in stock and it shows up in just a couple days.
Revzilla has kept me safely on the road for more than 100k miles, and I've loved every one of them!

I ordered tank pads for my 2022 zx6r. Revzilla said it was available and ready to be delivered then told me they sold out of it, after I purchased the item. I did get a refund and a $5.00 store credit but I really did need this item. Hopefully they keep their inventory more updated

I called the main number because the thanksgiving holiday weekend was a day away and I had a scramble the next Sunday. They overnighted my parts and I was able to be race ready. I will definitely use them again. Thank you for your support.

I'll always liked revzilla because of the detail information of most of their inventory, easy of use page and off course, the good prices. Ive bought helmets, tires, gloves, underarmor, sunglasses... pretty much anything you're looking for.

I received the order in about 4 days but RevZilla continued to show "order received". About 3 days after the shipment was received (day 7 or so) I got an email from RevZilla that it had been shipped.
It came from Parts Unlimited I believe so seems like a computer download from that was missed between the companies. Product is what I wanted so no harm, just a little confusion.

The return process couldn't be easier. They sent me a return shipping label within minutes.

Had a manufacturing defect with a pair of rain pants. They replaced it right away.

Got the product in record time. Looks good on my bike!

Always good, can depend on Revzilla for all thing motorcycle.