- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
RevZilla has a rating of 4.7 stars from 8,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,448 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
RevZilla has the best customer service of any retail company I've ever shopped with.
Best service, widest range of products, and (last but definitely not least) a wish list.
Previously purchased these gloves but ordered a smaller size - which fits perfectly.
Good Service, Delivery on time. Will use Revzilla in the future.
Awesome place to order parts. They have everything. Thank you.
The best parts
Great selection and even happened to find a helmet with the features I wanted on sale.
Best price when I was looking.
Lowest price when I needed it.
Bought 600 bucks in gear and paid the extra for 2 day shipping so I could ride for the weekend. Found out that it would not be here in 2 fays and reached out to customer service. They told me they could give me store credit for the shipping. Seemed almost an insult to injury.
Tip for consumers:
Get your stuff from Amazon or ebay instead
Ordered a Rev'it Offtrack jacket and did not receive the rain and insulating layers that come with the jacket. It's been a drawn out process, and frustrating. Your customer service person does not seem familiar with the product and we can't seem to get resolution.
Please see above.
Reputation, inventory.
I hadn't used Revzilla for couple of years but purchased from them again because my previous experience with them was excellent. I am pleased to say that it still is great. Only a few places carried this Montana 700i GPS mount, and RevZilla had the lowest price. It also arrived ahead of schedule.
I found the perfect pair of boots open box, size 45. I got them and was excited until I tried them on and found them to be too big. So I returned them, and found another excellent pair in size 44. They're too small. Do I want to deal with the frustration and expense of returning them, or is it possible they'll break in? I'm not sure yet...
Everything I've bought from RevZilla besides shoes has been easy and straightforward. I am about fully immersed in all things RevZilla - reading the Common Tread newsletter, listening to the High Side / Low Side podcast, etc.
Amazing and easy I love it! So many choices and always the best brands!
I called in advance of ordering tires to check inventory and CS was very helpful and patient with my questions. After I got the tires, I received and email for a rebate on install with a local retailer. It saved me a bunch of cash. I definitely recommend.
Great service, selection, and price. Win, win, win
Realized that my chain on my bike was beyond adjustments on a 200+ mile trip. So too time getting it home and order a chain that night. Shipped out quickly and I had it within 2 days and back on the road for the next weekend adventure.
Known name among the motorcycle community. Quick shipping.
Quick and easy, I've been shopping Revzillia for some time and you guys just do your thing right!
Had what I wanted in stock, just a different color. Very slick lid and can’t wait to give it a try!
RevZilla has just about everything I need or would want. Very competitive pricing. It just makes sense.
Easy shopping
It's a very nice looking exhaust, much lighter than the factory exhaust. The screen install was very fast and easy. It has a great exhaust note! It's way more of a thumper than the factory exhaust... Very pleased so far...
Good variety and quality products!
I received the wrong windscreen. RevZilla issued me a full refund and a $25 store credit for my trouble. They made it right but the fact that I received the wrong item in the first place wasted some of my time.
Dylan issued me a full refund and a $25 store credit.
Good selection of products. They typically stock everything.
I bought these Puig peg adapters for my new MT-09 SP. I knew I was buying a product which somebody else had returned or which was at least, not brand new. It arrived after about 5 days and the parts look brand new.
Very happy
I chose RevZilla because I've been using them for years and have had no big issues.
I bought items from them twice both times parts were missing.the first time they gave me 15.00 store credit the second time they just refunded the 15.00 store credit to me and left me with merchandise with missing part so I have to go buy the part myself. Stay away from them your better off paying more from a store instead of buying from them at least you will get all of the parts.and you won't have to install it more than once. If you have a problem with an item they think 15.00 will fix it. It was an 85.00 drink holder the last time.so I'm stuck buying the missing part. Stay away from them they are bad to deal with and sell junk.
Tip for consumers:
Stay away
Products used:
Passenger drink holder
Easy to navigate website and order. Large selection to choose from
Had what I was looking for
Ordered from revzilla before
Items came fast and accurate. Easy to navigate and track package
Goof quality products
Wanted to make my bike mine with personal looks.
My boots came within like a week. I Haven't actually rode with them yet but they are very comfortable.
100% Amazing. Needed to get new tires to start the season. Didn't want to get hosed by our local shop tire markups and a 2 week wait for delivery. Revzilla came through faster than I ever thought possible. Not only did they have the tires I wanted, for $100 less than my local shop, they shipped and arrived in less than 3 days.
Revzilla, thanks for making sure I could start my riding season right!
Brian
Previous satisfied customer.
The jeans fit my boyfriend like a glove. They weren't too tight or too short. He mentioned how they weren't nearly as heavy as other motorcycle jeans that he wears and was very pleased with the purchase. I will definitely order these again for him.
It's one of my boyfriend's favorite sites to order motorcycle apparel.
It took way to long for me to get my order. I was very disappointed.
My kids have used it so I though I would try it.
Needed them.
Thank you for taking the time to leave a review. It looks like your order was placed on the 3/17, and the item had a 1-2 week business day lead time prior to shipping. It was with the carrier and on its way to you on the 3/26, which is the 6th business day after your order got processed.
Navigating the site, trying to find the correct tires needed was bit of a pain. The tracking was off for one tire. Recieved message it was damaged and being returned to sender, yet, still recieved that tire that same day. But otherwise recieved both tires and tubes in a prompt time.
Putting them on bike tomorrow. Will message if any issues.
Saw an ad on internet
I'm glad Klim has these separate from their back packs. I have one I use for my dual sport that I also take to work for repairing and maintaining small engines for a mowing company. Bought a second one for my Co worker who helps me out sometimes
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We are sorry you experienced this from one of our team members. Please know that we take feedback about our staff very seriously.Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com so we can work to resolve the issue.