RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
The jacket sizing chart is accurate. Shipping was very fast had my jacket 3 days after I placed the order. The jacket looks great and has some weight to it. Zippers are very smooth the jacket has side pockets and inside pockets. The liner is thin but I got it for the summer weather. I can ride comfortably in 40 degree weather with a fleece sweater under the jacket with liner.
Great prices
Ordered all parts needed to make Schuberth helmet new again. All parts were in stock, and arrived within 10 days. I had ordered 1 item in the wrong size, contacted Revzilla, explained the situation and they expedited the correct part.
Great customer service!
I Order from Rev. Bc quick shipping with my location if in stock. Not the case this time, was in stock and took 5 days. I purchaced from dealer and returned part to Rev. No worries it has to happen again before I get sour.
Usually everything is great
Needed a pin-lock shield for my helmet and I got online with the customer service expert and they found the product for my helmet. Ordered the part and it arrived quickly and in perfect condition. Works great!
RevZilla is great I bought my helmets, jackets, and gloves from them. Very happy with the products and the fact that their staff knows about the products. Great for motocycle lovers.
Got the jacket at a great price. The fitment was what I was hoping for. I'm currently at 218 and dropping. The 1xl is very snug which is what I was looking for as I continue my weight loss. The features of the jacket seem to be very nice, but I've not yet had a chance to wearing riding.
$550 jacket for $264!
Stuff on sale, cash back, great selection, and easy ordering. We motorcyclists would be doomed without Revzilla.
The riding shoes are ones I've been want for sometime. Now they are on sale AND my size is available.
I like RevZilla.
Easy to use website and fast delivery. My local shop did not have in stock and didn't know when they were going to be getting items in RevZilla had everything in stock and fast delivery. Everything was a perfect fit would recommend to everyone!
Best prices
Great as usual, never had an issue in all my years as a Revzilla customer
I was looking for a phone mount for my motorcycle and the website said it would fit my bike but when I got the part in, I realized I needed a different mount from the one I put hased
Only place that sold what I wanted
Because rev sills said it would fit my bike
They had the best part for what I needed
I used to shop the Motorcycle Superstore but they were sold. That's when I shopped Revzilla. They have all the gear I need. It makes it even nicer when I can shop in person at their sister store, Cycle Gear. Revzilla does you right.
Ordering was easy, and shipping was fast. My order was gloves and 5 qts of oil. The oil was put in a plastic bag and placed in a box much bigger then the contents with no extra protection. The oil got banged around and one of them leaked. Thankfully I only needed 4.5 qts. The gloves shipped separate. Had they been in the same box, I would have been highly upset. I would have preferred slower lead times for shipping so someone would take the time to package the products properly.
Popular brands almost always in stock
Popular brands almost always in stock
Couldn't find the correct battery with the correct lugs at any of my local stores. As i always prefer to shop local. Battery stated instantly with no issues. Revzilla has taken care of me for years. Always great services and results. And i love their reviews. Especially Lenny. That's my boy.
Reliable, quick and fantastic user interface.
The experience was great, there was only a mistake in the order description, it said that a Jersey was sent in another order however it was another item, I contacted support using the chat, the girl clarified everything real quick
I loved how the girl solved my concerns in a couple of minutes
I love the videos on YouTube, the page UX is awesome and the price is good.
Revzilla site is easy to navigate. I knew which boots I wanted, so that was easy. I was shopping for motorcycle socks. All that I have are at least 10 years old. I was looking for ladies socks that come in sizes. I found 3 pairs, pretty easily. With the detailed descriptions, it was fairly easy to make my choices. I have received everything. It all fits and I like everything.
Two of my items were not being delivered when they were supposed to be. In fact, tracking them gave me no information at all. So I sent an email to CS and got a fairly quick response. AND, my items were delivered that day.
I have shopped at Revzilla for several years. They have good options, the videos are pretty helpful, and returns are easy.
Faizel helped me pick out my Quad Lock needs. When I came back Ron helped order what I needed that wasn't in the store and then he and another person helped purchase product with a Gift Card. Item is working out well
Selection of gear and help in the store
I ordered a pair of boots and a pair of pants. Both items arrived quickly. Unfortunately, the pants did not fit and had to be returned. The return and receipt of the credit was done so quickly... I was shocked. RevZilla is a terrific company, and I do not know how they could improve.
Have ordered from them before; have always been satisfied.
Easy to find exactly what I wanted. Ordering was very easy, and I couldn't believe how quickly I received my product.
I've ordered from RevZilla before and have always been satisfied with their service and the products they sell.
Sitejabber,
Thank you very much. Yes, I have received my order, but I had to return it because it didn't fit me. The size they sent me didn't correspond to my measurements. Do you know when I will receive the refund?
Sitejabber,
Thank you very much. Yes, I have received my order, but I had to return it because it didn't fit me. The size they sent me didn't correspond to my measurements. Do you know when I will receive the refund?
I ordered the New Halo Drystar jacket and never got any shipping information. I reached out to customer service and didn't hear back for about 3 days. Lucky customer service got back to me. Some things are out of our control, but a great response can change the out come. Thank you for caring about the customers concerns.
They contacted me, made me aware of a technical issue, gave me a credit and got my gear to me.
I have used RevZilla in the pass and was happy with the products and quick shipping.
Had what I wanted, fair price, fast shipping.
Thanks for having what I needed!
Previous experience
I ordered a headset as a birthday present. I ordered it on a Friday night & we received it Tuesday Morning (Monday was labor day). Shipping was fast, arrived in perfect condition, and he loves it! Would recommend buying from here.
I was asking about shipping info, nobody told me about shipping and tracking, My order arrived in time, but it was delivered in a hotel, so that is the reason and importance of knowing shipping info. Customer service online don´t help me anythinhg.
I ask about shipping and help to expedite, the answer was ships on the afternoon, and I cannot ask to expedite or tu asure shipping.
Price and avalability.
See title.
I ordered two pair of gloves so I could use the Revzilla dollars. I bought one pair and returned them for another pair. I paid the extra shipping costs for both the return and the rebuy. Unfortunately, I can only recommend that you don't buy gloves without seeing them and trying them on first. Too many variables regarding features and fit. I gave up.
Great, the team was very helpful with the first refund.
But....see title.
Thanks...
When the item arrived it was not what my husband expected. I inquired about returning the item.
Their response was quick. I was given the instructions on how to return the item. I returned the item and then I received my refund.
Their response to me was immediate.
I returned the item and was refunded everything minus the delivery charge quickly.
I ordered a set of tires. The rear tire arrived very quickly, within a couple of days of ordering, and the UPS tracking was spot on. The front tire arrived a few days later, and the UPS tracking was poor, giving me very little info on when to expect the delivery.
I contacted RevZilla when I couldn't get any info from UPS on the delivery of my front tire. The RevZilla customer service agent correctly informed me that UPS sometimes "misses" scanning items and I should wait a few more days. Sure enough, the front tire was delivered by UPS without much advanced notice.
Ease of ordering and price.
Only rode with the grips once. Really like them compared to stock. Flannel jacket is exactly what I was looking for even though it's a bit pricey
Not happy. I placed an order for multiple items with expedited shipping. One of the items was out of stock so they email me. No big deal but only half of my order was shipped. I followed up with an email inquiring about the balance of my order as it was time sensitive for an event I had. The balance of my order shipped ups ground, not expedited and I never received a response to my email. The lack of response was really telling.
Read my previous response
All of the product I ordered said ships within 24 hours…and they didnt
Product Videos
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.