• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5582

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
326

Instant Feedback

85,452 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,572)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user davidb10914
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

Loyal customer of RevZilla, great customer service, product selection and pricing.

Quality
Thumbnail of user harrym635
1 review
0 helpful votes
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November 29th, 2023
Verified purchase
• Updated review

Great prices and GREAT product info videos and buyers' reviews! Test fit the helmet I bought from RevZilla at a local moto shop (to verify fitment) and saved with RevZilla's sale price and free shipping.

Reason I chose this business:

Helmet sale, needed a new one!

Great prices and GREAT reviews!
November 11th, 2023
Verified site experience
• Previous review

Great prices and GREAT reviews! Love that I can search for sale/closeout items, checkout was easy and fast

Reason I chose this business:

Helmet sale, needed a new one!

Thumbnail of user dizzlex
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

I went to their web site and easily found helmets to look at and compare to the hjc i10 full face helmet I was leaning toward, after a good bit of research I ordered the hjc i10 and it was an easy process and the helmet shipped out within 24 hours and got to my door within the dates it was promised and in perfect condition.

Reason I chose this business:

Had exactly what I wanted

Thumbnail of user jiajin
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

Smooth delivery with no issues at all……………………………….

Quality
Thumbnail of user edwinr286
1 review
0 helpful votes
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April 5th, 2024
Verified purchase
• Updated review

Item was received on time and as described. Thanks RevZilla!

Reason I chose this business:

Reputation and reliability

Reason I chose this product:

It was for my bike

Quality
Great product
June 8th, 2023
Verified purchase
• Previous review

As a web developer I can say the site is great. Easy to use. Glad you guys accept apple pay

Thumbnail of user michaelh7883
1 review
0 helpful votes
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April 5th, 2024
Verified purchase
• Updated review

It's easy to search for make and model on revzilla.

Quality
Great site
December 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Nice $15 credit. Thank you!

Thumbnail of user garretts215
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

You pay for next business day and arrives 4 days later.

Reason I chose this business:

Wanted to try it

Reason I chose this product:

Needed new brakes

Service
Quality
Thumbnail of user soniar345
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Found what I was looking for and received it sooner than expected

Reason I chose this business:

Product availability

Quality
Thumbnail of user virgils71
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Fast and accurate service. Received both items within four business days.

Quality
Thumbnail of user tarad378
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Have ordered a few things from them and always get my items on time!

Quality
Thumbnail of user ibrahimp9
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Very smooth process and easy to do shopping with revZilla. Thanks 😊

Reason I chose this business:

I have seen that compared to some selling sites for this item, RevZilla has the best price and is a strong competitor. Additionally, with membership I have the advantage of earning -$20.

Quality
Thumbnail of user robf444
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

This product was exactly what I wanted.
Great selection of parts.

Reason I chose this business:

Great price

Quality
Thumbnail of user michaelh4234
2 reviews
0 helpful votes
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February 28th, 2024
Verified purchase

I needed to refurbish my Neotec helmet and the customer support at RevZilla was a great help. Three days later I was receiving the items.

Service
Quality
Thumbnail of user danield2772
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

I ordered a screw for my read turn signal on my 03 suzuki VL800 and it fits. It's yummy

Reason I chose this product:

Because I needed the part

Quality
Thumbnail of user pedros299
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

I appreciate your member service department that are knowledgeable and very helpful they helped guide me through a warranty issue I had with my helmet the button had popped off.

Reason I chose this business:

I unfortunately had to return a helmet because there was a button flaw on the strap, revzilla helped with sending it back to purchase another option great customer service thank you rev

Service
Thumbnail of user kavanaughy
3 reviews
0 helpful votes
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October 14th, 2023
Verified purchase

Sell quality merchandise, fast shipping from warehouse, and no damage during shipment. Customer service representatives are knowledge, friendly, and stand by their customers.

Reason I chose this business:

Done business many times before and never disappointed.

Thumbnail of user stevem3043
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

The product information provided by RevZilla for the Biltwell Gringo-S helmet was spot on and delivery was fast. Followed the head measurement instructions and ordered the 5mm pad inserts. Both helmet and pad inserts arrived at the same time. Thanks!

Thumbnail of user mattm1360
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Great information on products, great prices and fast shipping. Highly recommended!

Reason I chose this business:

The website provided great video info on the different products with details and comparisons. The product and price were the best I could find online.

Reason I chose this product:

Same as above.

Quality
Thumbnail of user jaredl203
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

First time buyer and needed a new front tire. Had a good price on the tire I needed. Was to my door in two days. Free shipping. So awesome. The Honda dealer ripped me off putting it on. But oh well

Reason I chose this business:

Common tread

Thumbnail of user jimp1468
Jim
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Was able to locate the overhaul kit I needed without any problem, parts arrived quickly, and great quality.

Quality
Thumbnail of user danielh3289
2 reviews
0 helpful votes
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January 5th, 2024
Verified purchase

Easy navigation, I was also able to talk to an associate who answered all my questions and was able to solve an issue concerning figment of a windshield.

Reason I chose this business:

15% discount

Service
Quality
Thumbnail of user beauw52
2 reviews
0 helpful votes
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April 4th, 2024
Verified purchase

It's very simple I could find everything I needed very fast. There's a great experience.

Quality
Thumbnail of user robf443
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Ordering and making payment was easy. Lots of product information and delivery was as promised.

Reason I chose this business:

The product I was looking for was in sale.

Reason I chose this product:

Quality, reputation.

Quality
Thumbnail of user sueo173
Sue
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Fabulous, bought some Milwaukee Hand Bone mirrors for my Sporty in black and I absolutely love them. They are of an excellent quality. I would highly recommend revzilla..

Reason I chose this business:

Because they had what I wanted at a reasonable price

Thumbnail of user steves3965
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Fast checkout, will wait on shipping.fast, shipping also fast.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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