• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,671
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,579)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user brandont503
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Very easy to add items in the cart and checkout is very fast. Detailed description and pictures of items so you know what you're buying. I got 20% off my first order!

Reason I chose this business:

Their prices were less than the competition for the same product and because of their YouTube following.

Thumbnail of user daves2137
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Shipping was fast wheel was just like the description it was the only site that had the product that i needed

Reason I chose this business:

It was the only site that had the product that i needed

Quality
Thumbnail of user dripvanwinkley
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Went on this chill as heck site. Found the chill dirt scooter tire I wanted. Added it to my cart and it showed up in two days chiller than heck. Yeah!

Reason I chose this business:

Revzilla is mad chill brah.

Thumbnail of user duanel46
2 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

Easy to use site lots of parts to choose from fair prices reasonable delivery times

Thumbnail of user patrickh1254
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

Revzilla is always excellent. The website is smooth, quick to load, and they offer tons of competing options. Their help line and email are top notch.

Reason I chose this business:

None better. Also, good shipping and free returns.

Thumbnail of user natec120
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Site is easy to navigate. The product review videos are very helpful. Delivery is on time for their estimate. Products is packaged well and arrives un-damaged.

Reason I chose this business:

Found it on google a while back. Great site to find gear and bike specific parts.

Thumbnail of user davidz1028
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Excellent customer service I ordered a tire wrong size called them back instantly, was able to change it before it even processed very helpful very fast

Products used:
All

Service
Value
Shipping
Returns
Quality
Thumbnail of user roberth6479
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Quick and easy to order. But to be honest a lot of people hate doing these reviews. I will buy from your company but come on down you really need a pay on the back too for your great products?

Reason I chose this business:

Previous customer

Thumbnail of user scottv820
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Nothing unexpected, website process with simple and moved easily. Item was shipped same day and arrived one day earlier than expected.

Reason I chose this business:

Prices and availability.

Reason I chose this product:

Availability

Quality
Thumbnail of user elainer486
2 reviews
0 helpful votes
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March 31st, 2024
Verified purchase

It was fast and easy to understand It was very fast and easy to understand

Reason I chose this business:

Had the part I was looking for at a reasonable price

Service
Quality
Thumbnail of user arlener218
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Great parts and people.Always a pleasure working with.

Quality
Thumbnail of user nicp27
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Easy to compare, add and modify cart, plus YouTube review help immensely!

Reason I chose this business:

Member for ages, keep up the good work.

Quality
Thumbnail of user jdr34
JD
1 review
0 helpful votes
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April 1st, 2024
Verified purchase
• Updated review

My order experience has been great - wide selection and very easy to place orders.

Reason I chose this business:

Highly recommended by a number of motorcycle-oriented websites and channels.

Reason I chose this product:

Looking for an anti-fog lens for my helmet.

Quality
Great selection and wide variety of options in each...
February 22nd, 2024
Verified site experience
• Previous review

Great selection and wide variety of options in each category.

Reason I chose this business:

Returning customer.

HJC i10 Helmet
January 24th, 2024
Verified purchase
• Previous review

Ordering was easy and the helmet arrived very quickly. Thanks!

Reason I chose this business:

Recommended by a friend.

Quality
Thumbnail of user jeffa1237
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Waited a while for hr to come back in stock finally and I'm pleased with it

Quality
Thumbnail of user scottm3780
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Received the wrong part. My fault Have to return it.

They gave me the part number that I needed

Reason I chose this business:

I have used RevZilla before good parts.

Reason I chose this product:

Different look

Service
Quality
Thumbnail of user josea1904
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Great Customer service and they have all what I need

Reason I chose this business:

The best in the market.

Reason I chose this product:

Almost riding season and purchase a new bike

Quality
Thumbnail of user seanj432
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Excellent customer service helped make my purchase an easy decision.

Reason I chose this business:

I believe it is one of the most reputable and trustworthy sites for all things motorcycle related.

Quality
Thumbnail of user chw5
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

I like these tires but there were no fronts available.

Reason I chose this business:

Used 'embefore

Reason I chose this product:

Past experience

Quality
Thumbnail of user mattd728
2 reviews
0 helpful votes
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March 31st, 2024
Verified purchase

Great purchasing experience. Correct item showed up in a timely manner.

Reason I chose this product:

Product was for my Yamaha Scrambler

Service
Quality
Thumbnail of user steves3931
1 review
0 helpful votes
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March 30th, 2024
Verified purchase
• Updated review

The seat seems very well made and looks awesome, seat came on time.

Reason I chose this business:

Price items in stock and shipping speed

Quality
Good, transaction went well
March 9th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price items in stock and shipping speed

Thumbnail of user edwinv127
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Great web sight and easy shopping! I found the white wall the spare tires. I've been looking for at a great price also offered a veteran discount which was really awesome.

Reason I chose this business:

He offered a veteran benefit discount and great website for shopping for white wall. Vespa tires!

Thumbnail of user graemep35
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

I love working with RevZilla, but I was a little irritated when I ordered front brake pads and only received 2, my bike is a double disk, I do realize that this is my mistake it would be nice if there was a heads up so I don't have to pay for shipping x2

Reason I chose this business:

Great company

Thumbnail of user mikeb3703
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Great site and easy to navigate. Easy ordering and on time shipping. Look now further

Reason I chose this business:

Great company.

Quality
Thumbnail of user walygatorh
1 review
0 helpful votes
  • Send Message
April 25th, 2023
Verified purchase

Revzilla is always my preferred Motorcycle parts & accessory place to shop
Tried to order Conti tires locally. They said 6 weeks for delivery. Received tires from Revzilla in 3 days

Reason I chose this business:

Riders Plus & easy

Thumbnail of user rogera553
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Easy and quick with fair pricing and great customer service

Reason I chose this business:

Always been a great experience and easy site navigation

Service
Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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