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RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
From start to finish, great experience. This was a huge update to safety equipment, including a helmet, our first airbag vests - Alpinestars for me, Klim for her. More and better CE Level 2 armor, tire inflation devices, etc. There's always uncertainty when ordering online, and I really did look to see if some of the items I was looking for were available at the reasonably close Cycle Gear but alas, no. So I got into an online chat with the Geeks there at 'Zilla and was very happy with the sizing recommendations that I received. Everything fit extremely well except the helmet, an AGV K6 S, which is not available in 2XL in my color way at this time. Dang. But super easy to return & be credited, so it's all good. An outstanding experience that I highly recommend.
Insanely good. Shipping speed was inexplicably poor on one critical bit of safety gear, so I got tidy follow-up and $20 Zilla Bucks for my trouble. Again, nothing beats humans, guys.
First and Foremost: live human enthusiasts available to help with this stuff! Immeasurable and irreplaceable. I will honestly cast overseas if RevZilla ever tries to tighten the belt by deploying chat bots across the board. Secondly, selection. For the most part, you can get anything you want at RevZilla's restaurant.
Always got the stuff, man
Love you guys! This is the Amazon of the two-wheel world, but better: I can always hop on and get help, opinions, etc. through Chat. Unfortunately, this also means I spend a lot of money here...
Immense loyalty
They always have the parts and gear I need
and the videos to educate me. Got some handlebars and a new back protector.
Both fit great and right on time for riding season
I placed a substantial order with Revzilla and I am very pleased with all aspects of their business. Great selection, fast customer service response, easy returns, will be a repeat customer for sure.
Very quick response, took care of the issue right away.
They had all the parts and riding gear I needed at the best price I could find.
Smooth experience and fast shipping. All items were in stock as stated on the website.
Availability of product ready to ship.
Had to return my item Because use it was too small
Very good
Used them before, good experience
I've always had good experiences with the RevZilla.
They are generally good in their advertisement and knowledge of products
Right in schedule, quality products, great customer service...as usual!
Because RevZilla is my go-to for motorcycle stuff!
Came in a couple days late, but no damage so it's okay.
RevZilla has great prices, excellent customer services, and quick delivery of products.
Convenience and great prices.
DIY bike maintenance.
Great sprocket ever so slightly more expensive than Ebay or Amazon
Guaranteed to fit
What I needed
Easy to order and shipped faster than expected. The selection of helmets was more then any other site
Previous purchases and satisfaction
The color and design that my wife wanted
Ordering from Revzilla is a great experience. Large selection of product, high quality, good informative videos.
Chose products that seemed to fit my needs based on descriptions.
I got the windshield after 12 hour of placing my order. Amazing the rest of my order arrived days later. Great timing.
Easiest place to find what you need
Im preparing to take a long trip and i should be ready now
Had a mishap with a product and they fixed it in 72 hours and had it to my door in 3-4 days. Very simple easy to work with system.
Item didn’t ship. Contacted customer service, they got back in a timely manner and fixed it the next day. I got the package in the next few days
Only place to find all or most parts.
Best product out there
The pants were great, so was the price. The issue is with the sizing guide. It's brutally inaccurate
Return with no issues
Price, quality, brand bame
I have used Revzilla in the past and will again when the prices are the best around for s product.
The tool I ordered was the wrong size so I had to return it and ship it back.
Returned the item
The ONLY issue with Revzilla was during, and shortly after, it was IMPOSSIBLE to order specific tires. Yes, I am, like most of us, are spoiled with the Revzilla approach to customer satisfaction.
Thank you Revzilla.
Rick Springer
Breadth of accessories, ease of obtaining, and fair price.
So far so good easy nothing wrong with it professional customer service easy and fast
Cause i got a discount
Their customer service was professional and the feedback was prompt.
They resolved a transaction issue for me and was able to purchase the product smoothly without errors.
They had what I was looking for.
For quality and reliability.
Popped for the new Kriega OS 38 side bags. Nice! Ordering was simple and the free shipping time was quite sufficient for me. Revzilla makes it real easy to spend your money!
Have always had great service from Revzilla.
Awesome service quick delivery no hassles. Would. Recommend 2? Friends. Customer service was great accurate deliver definitely definitely doing business in the future.
Ordered something in the past and Delivery was fast and accurate
Top notch product. Easy of use of the website with great product description
Great price and quick shipping
Shipping was fast( next day). 4 stars because i never received shipping confirmation until about a week after it was delivered, my package couldve been stolen.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
