• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user philips1017
1 review
0 helpful votes
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March 26th, 2024
Verified purchase
• Updated review

Easy to find the product I was looking for. Not the the first time shopping with RevZilla.

Quality
Very Easy to Check out!
October 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

You guys have the exhaust I been wanting for my bike! Just on with with your LIVE Instagram.

Thumbnail of user ianb479
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

I have dealt with this company for many different products! Always good price ships fast and the customer service is one to be pleased about!

Reason I chose this business:

I have many different types of motorcycles

Quality
Thumbnail of user tims1770
Tim
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

Got my windshield first, hardware took a while. Difficult assembly but once done, looks and works great!

Reason I chose this business:

Ease of use, large selection of products to choose from.

Reason I chose this product:

Universal fit and it fits 1-1/4” handlebars.

Quality
Revzilla is a great website!
January 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ease of use, large selection of products to choose from.

I love RevZilla, they have everything and always ships...
June 22nd, 2023
Verified site experience
• Previous review

I love RevZilla, they have everything and always ships quickly!

Reason I chose this business:

Best selection, good prices, fast shipping!

Love this website and this company!
June 14th, 2023
Verified purchase
• Previous review

Fast shipping, quality products! What else to say, really?

Reason I chose this business:

Huge selection

Thumbnail of user raymondc923
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Order simple and good info description of product. Maybe already buy a few helmet from your site. So no problem at all.

Quality
Thumbnail of user juliot81
1 review
0 helpful votes
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February 13th, 2024
Verified purchase
• Updated review

They have the greatest selection of motorcycle parts and accessories, for a fix or just to customize your ride.

Reason I chose this business:

Huge inventory

Reason I chose this product:

They where the closest to what I was looking for

Quality
A lot of options to choose from
August 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Them stock is huge

Thumbnail of user balmorem1
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Easy to look for parts and accessories and easy to place order

Reason I chose this business:

Because I always buy parts through your website and never had problems so that I have a great experience

Quality
Thumbnail of user rosem1247
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Phone Rep was very helpful to confirm thr correct pinlock face shield for my helmet. He even checked his own personal helmet of the same model to explain the assembly & fitting.

Reason I chose this business:

The in stock availability & the video reviews of the product.

Thumbnail of user michaelw6506
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Placed my order on the 12 and received it on the 18th plus was able to get a discount for military safe to say 10/10 would keep doing business with them

Reason I chose this business:

I was looking for a new helmet that was patriot and they had the one I found and wanted

Thumbnail of user jayc1110
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Looked through the website for a specific tire once I found it I ordered the tire and it showed up about 3 days ahead of schedule good place to order your parts

Reason I chose this business:

Have watched there channel for a long time and wanted to support them

Thumbnail of user antonior606
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The customer service team have been the most helpful that I've dealt with in a while. They corrected a discrepancy and betters I bought has been working great

Service
Thumbnail of user elik79
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Good service and my helmet and gloves delivered only a few days later👍

Quality
Thumbnail of user lukaszp9
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Great boots!
I like the design, finish and fit. A bit struggle to put them on in the beginning but nothing negative.
Can't wait to use them in action.

Thumbnail of user hunterp62
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Order shipped fast, purchase process seamless. Item I purchased did not have a sizing chart so I have to send the order back and try another size, though.

Reason I chose this business:

Always has been quick and easy

Thumbnail of user randym1180
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

I was happy to find boots in my size. It can be difficult for those of us with larger feet.

Reason I chose this product:

Bc they fit

Quality
Thumbnail of user heikes29
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Absolutely Love these Boots.
Super comfy & very smart.

Reason I chose this business:

Was referred to you by the NZ Motorbike Group

Reason I chose this product:

I've got short legs & my Z900 is rather high for me.
Was hoping these boots will give me the confidence I need.

Quality
Thumbnail of user benotr
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Everything good, product brand new as described, shipping fast.

Reason I chose this business:

Because that's the best place to find what I need

Reason I chose this product:

Because my mechanic asked for it

Quality
Thumbnail of user heidiv134
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Fast shipping, nice quality product and easy install. Overall happy!

Reason I chose this business:

Had item I wanted

Reason I chose this product:

I love vans shoes.

Quality
Thumbnail of user wayned618
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

I always have good experience buying from RevZilla

Reason I chose this business:

I usually buy from them

Quality
Thumbnail of user robertl5282
2 reviews
0 helpful votes
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March 27th, 2024
Verified purchase

Awesome job on the order I didn't expect that to be delivered this fast

Quality
Thumbnail of user scottr2520
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Good place to shop online. Staff is fun, knowledgeable, and helpful!

Reason I chose this business:

To get the assistance i need to narrow down and find the best fit for me.

Reason I chose this product:

Trying to upgrade for better protection.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user stevef1630
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

They had what I wanted in stock. Check out was easy.

Reason I chose this business:

Reputable company

Reason I chose this product:

I got a new motorcycle and wanted to add accessories

Quality
Thumbnail of user tammyg745
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Product arrived on time as expected. Good transaction.

Reason I chose this business:

Good reputation.

Quality
Thumbnail of user charlesc3248
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Fantastic would definitely recommend this site to my friends and family this is the second time I've ordered from you guys and you never seem to fail thank you

Thumbnail of user kevinq518
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

This jacket was supposed to be shipped between 4-6 days and it didn't leave the warehouse until day 8. And this was only after I sent an email asking about it.

They were quick and responsive.

Reason I chose this business:

I’ve ordered from them years ago.

Service
Thumbnail of user briani553
1 review
0 helpful votes
  • Send Message
March 25th, 2024
Verified purchase

Order came in a few days with no issues with item.

Reason I chose this business:

Purchased items before with no issues.

Reason I chose this product:

Internet research and personal friend has similar product.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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