• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user jeffb2913
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

They sent the oil quickly would do business with them again.

Reason I chose this business:

Had the Motul oil I was looking for

Reason I chose this product:

Oem recommended had good luck with it for years

Quality
Thumbnail of user jamesr5315
1 review
0 helpful votes
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March 17th, 2024
Verified purchase
• Updated review

Overly complicated installation with worthless instructions

Quality
Good help
February 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user bobs2352
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Received the tires on day promised. So far I like them.

Reason I chose this business:

Great product selection and service

Reason I chose this product:

Good price and selections

Quality
Thumbnail of user edgarr256
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Everything came well packaged, in appropriate time period delivered.

Quality
Thumbnail of user adamh1474
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Had everything i needed in stock, beat dealer prices by a longshot, and arrived in a timely manner.

Quality
Thumbnail of user bassettb2
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

EASY WEBSITE TO NAVIGATE, GREAT SELECTION AND REVIEWS. BOOTS FIT GREAT, TIME WILL TELL, SIDI AND REVZILLA HAVE ALWAYS TREATED ME WELL.

Reason I chose this business:

GOOD PAST EXPERIENCES

Quality
Thumbnail of user toddt314
1 review
4 helpful votes
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April 5th, 2022

What it says on website is not true they just want to screw you over take your money and give the run around about availability in stock manager named Zack rudest foul mouth human I've ever talked to u concerning and no customer service skill must have had to dad's no mother when I brought to there attention the issue immediately threw it back on me they don't take responsibility ofthere screw up I guess that's the American way anyways ordered a helmet that said in stocks and free 2 day shipping that wasn't the case they did t have it in stocks they had to get from a different vendor then toldme5-7 days shipping not what my purchase said so the lie about availability so they can get your money and screw you this is my first time ordering from revzilla will never shop here again will go back k to motosport were there honest and very helpful beware don't shop here

Tip for consumers:
Do not shop at revzilla they will rip you off

Products used:
Helmet

Service
Value
Shipping
Returns
Quality
Thumbnail of user lennyk28
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Check it AHHHHHHT Folks, THIS WAS My Original Plan the Last time I'd ordered 'It' a while back...When the 'Green' Helmet came. NO Problem though, cuz NOW I have a SERIOUS and BAADASSED Collection t Be Proud of!

Reason I chose this business:

Cuz You GUYS 'ARE' Thee BEST with Everything I 'Need' for 2 Wheels. MUCH Respect!

Thumbnail of user antonz32
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

I usually wear large, however the klim socks the calf and above area do not fit me well, would have to go with xlarge otherwise.
Revzila socks were spot on.

Thumbnail of user connors159
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I like the selection of parts but does nobody vet these parts before they ship out. My brand new K&N race filter wire mesh is coming apart and in places and the guase is pulling apart in my hand.

Reason I chose this business:

Lots of parts, decent prices.

Thumbnail of user majab17
Maja B. – RevZilla Rep

Hi Connor,

We are sorry to hear you’re having issues with your air filter. Did you know K&N offers a limited lifetime warranty on their products?

Make sure to contact them by heading to http://www.knfilters.com/warranty.htm, emailing them at tech@knfilters.com or giving them a call to 951-826-4000.

If you have any questions, feel free to reach out via cs@revzilla.com, we’ll do our best to assist you with any questions you may have.

Thumbnail of user ericks165
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

The person who confirmed the fitment of my seat was extremely helpful

Very helpful

Reason I chose this business:

Payment options

Reason I chose this product:

Because it was faster on your website

Service
Quality
Thumbnail of user miguelm558
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I've order a bit of things from revzilla and I just love the fast shipping and good pricing they have. They beat out a lot of competition. Heck I wish they would sponsor my xj700 build.

Reason I chose this business:

Always having stock of things I need and the fast shipping and good pricing is an added big plus.

Thumbnail of user jj823
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Very fast shipping. I received the item I ordered.

Reason I chose this business:

The Revzilla cash rewards

Reason I chose this product:

Great quality, tire hooks up well on the street and on the track.

Quality
Thumbnail of user matthewt1241
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Great stuff! Always have my stuff at competitive pricing.

Reason I chose this business:

That’s where I always go for good selection, prices and delivery times

Reason I chose this product:

Cause that’s what I wanted

Quality
Thumbnail of user aaronr695
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Ordered from another big name online retailer, said 3 to 5 days shipping. After 11 days I called and canceled and ordered from here, was on my steps 2 days later..

Reason I chose this business:

I’m stock items

Thumbnail of user josephd2481
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Used it to make a rear fender storage bag on my dual sport. A little bit of modding and it works like a charm. Plenty of room and good quality materials.

Reason I chose this business:

Excellent rep and fair pricing. Variety of products to choose from. Fast shipping.

Thumbnail of user robertl5260
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Best prices, great website, fast shipping. No complaints

Reason I chose this business:

They're the best, obviously

Quality
Thumbnail of user johnt3872
2 reviews
0 helpful votes
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March 6th, 2024
Verified purchase

All good. Easy web site to navigate through, select product and make payment. No problems.

Reason I chose this business:

Used them before. Always good service, large choice of products

Quality
Thumbnail of user hait37
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Shopping and buying experience on Revzilla is fast and easy. I got the AGV K3 SV helmet in XXL to fit my giant head. The neck opening is WAY too small. Ended up returning it.

Justin was friendly and tried to be helpful. You can only tweak a helmet so far though.

Reason I chose this business:

Good shopping experience, fast and easy shipping and returns.

Service
Thumbnail of user kens709
2 reviews
0 helpful votes
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September 25th, 2023
Verified purchase

Great prices on tires, they came quick, they were manufactured this year, so they hadn't sat in a warehouse for years. I got them mounted and balanced and they ride great.

Reason I chose this business:

Best price on the web.

Thumbnail of user jamesd5316
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

I didn't have any issues with the ordering or the product, I recommend them to whoever I ride with.

Quality
Thumbnail of user chrisj1689
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Had no problems with my order I got it on the day they said it would come.

Quality
Thumbnail of user ronaldn243
1 review
0 helpful votes
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March 4th, 2024
Verified purchase
• Updated review

Always easy to find what I'm looking for. Good price, good value.

Reason I chose this business:

Because RevZilla is dependable

Quality
I can find what I'm looking for every time always easy...
April 21st, 2023
Verified site experience
• Previous review

I can find what I'm looking for every time always easy good prices thank you guys!

Reason I chose this business:

I don’t have to look at three or four sites I can come here and find what I am looking for every time

Revzilla always has everything I'm looking for and...
April 7th, 2023
Verified site experience
• Previous review

Revzilla always has everything I'm looking for and more. Thank you guys you're the best.!

Reason I chose this business:

Always easy to use the website has everything i'm looking for

Thumbnail of user shawnh802
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

I've ordered several items, been pleased with everything

Quality
Thumbnail of user sammyc84
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase
• Updated review

It is simple and easy to make payment. Convenient for me.

Reason I chose this business:

It is reliable website.

Service
Quality
It is easy to find accessories that we needed
August 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

It has more completed parts & accessories.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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