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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I have ordered the same part from two different sites and got the wrong ones. Happy to get my parts right. Thanks
Recommend from my sales team at Riverside Harley davidson!
Easy to order, reasonably priced, and on time delivery.
Exact part I needed
All my experiences with RevZilla have been positive.
So revzilla just respectfully made good on a mistake on their part. That's solid integrity and great business! Trust redeemed guys!
Previous business
Not much to say. Found the part on the website, ordered it and it was delivered. Expectations met.
Broad inventory and ease of purchase.
The Puig windscreen extender gave that extra couple inches height needed to kick the wind last over the top of my head and eliminate 95% of the bugs that previously impacting my helmet visor. I am 6-1, and I ride a 2023 BMW R1250 GSA.
Previous good experiences.
I mistakenly i out the wrong address and the team was extremely helpful in locating my package and informing me of the error and following up to make sure I received my packGe
Ive been a follower on youtube for a while and wanted to support the company
Quick and easy to find and order product with many options to choose. Fast shipping.
Range of motorcycle related products.
I live in AK and the website said they couldn't ship to AK. I called customer service and they fixed the order so that it could be shipped. Very helpful folks in Revzilla customer service!
I already did
Nice selection, fair pricing, excellent customer service!
I have a 60cm head so I ordered a large and it came in 3 days, the shipping was fast and the packaging was very well put together and the helmet arrived in perfect condition
I was recommended RevZilla by a lot of YouTube channels and experienced motorcycle riders
My purchase was Easy Peasy.
The helmet is made with quality, comfort, and style.
I'll be adding the Nexx intercom which is designed to fit recessed instead of outside the helmet.
Producto excelente. Tal como lo esperaba. Lo enviaron al correo rápido. La demora esta en los intermediarios para enviarlo.
WEB, los ví y es muy completo en los productos
Revit es una super marca de calidad y elegancia
Revzilla's service was excellent. Only had to return the Alpinestars jacket as the quality was less than I expected the CE 1 armor was to light, and the jacket seemed poorly stitched
Directions in how to return, the return address and label were vauge hard to understand, Hawaii returns are different from the other 48 states in that it’s not a normal shipping label.
Good shopping for the parts you need and fast delivery
My buddy use you and told me about you guys
Best customer service in the world!
I bought wrong tires and Revzilla did what they di best, great costumer service and replaced my tires with what I needed.
Customer service
Thank you RevZilla for in-depth reviews & helping me feel confident with my purchase. Ordered a second Icon item tonight. Delivery is fast & smooth.
Tip for consumers:
I ride an R3, 2017
Products used:
Icon, all day.
Hoping for quick turnaround time.
Would love to be sponsored by revzilla. I live and ride in Lake Chelan Washington. Would love to take pictures of myself in revzilla gear and promote the revzilla family.
Because they are an awesome company to work with and suck fast shipping. Love these guys!
Good prices and products had what I wanted and shipped fast
Tires came wrapped up in tape without a box and thrown around by delivery guy. Tape also was stuck on the tire
Trustworthy. Live closeby
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Ordered two items. One arrived by FedEx which was what was shown in the shipping notification. An hour later, the other item arrived by UPS, which was NOT mentioned.
Turned out that the order got split between two different carriers but that wasn't indicated on the shipping notification. All turned out ok. Customer service was top notch!
From vinyl graphics to apparel to machine specific parts, RevZilla consistently provides great pricing with fast and secure shipping.
Several years ago RevZilla was the only supplier in all of Google who had in stock a new full factory style graphics set for my 2015 KTM 300 Six Days. The full set of decals arrived a few days after placing my order and I was super happy to find the quality was as good or better than the original decals!
I don't have much experience buying stuff for my motorcycle and RevZilla made it very easy for me to select the correct part I was looking for and for an excellent price.
Easy to buy, free shipping, different payment options.
I ordered a hjc i70 helmet witch I used the sizing chart for and it did not fit right. Customer service sent a return label right away then directed me towards a different helmet that fit perfectly
Great
Many other riders recommend
Signed up for the 15% first time buyer discount that I couldn't use. Revzilla did reach out to me with a $30 store credit for my complaint.
Signed up for the 15% first time buyer discount that I couldn't use!
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com