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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I've had nothing but positive experiences with Revzilla's customer experience. It's a great company to make worry free purchases.
100% positive. Great people to talk to and all issues resolved quickly.
Had what I was looking for.
Easy, quick to order. Quality parts. Bested the HD price by over $100 for the mounts and rider pegs included.
Easy shopping, easy checkout. Communication was very satisfactory
I really don't understand what you would like me to rate. The item is as described on the website and there were no surprises when received
No particular reason
Was able to return my original order without problem and shipping for the new items was fast.
Reputable company to buy equipment, fast shipping.
Thanks for making my return/replacement so easy! Can't wait for the new helmet at the correct size lol
Always use RevZilla for my parts
Always shop here
Best place to get parts
I bought some rev it pants protection and the order sent me 1 size to small
I contacted and they immediately saw what I
Needed and sent it ordered and sent me a label via email
Fixed my issue
Ordered a new battery for my Indian. Shipping was quick and package was sturdy enough to arrive intact
Good prices and a good online store and website
Ordered a number of goodies. A new shield/pinlock for my Scorpion helmet, as well as an icon riding shacket. All came quick, well packed, and as expected.
Consistent, great videos to help with sizing and Andy other details.
Easy cash out, with numerous choices. Great windscreen that fits my INT 650 perfectly with no modifications needed for a universal item. Thanks
Price, availability and reputation
Placed my order on a Thursday and received everything via UPS in two shipments. One was Saturday and the other was on Monday, and I only paid for the standard shipping nothing expedited.
First time purchasing from RevZilla, and I had a great experience! Fast delivery and lots of selection!
My helmet came in defective as soon as I notice the defect I contacted your geeks and they sent me a replacement right away. Great staff
Great.
They had the product I was looking for.
Plugged in year, make, model. Said the g loop fit. The g loop blocks fuel port.
Professional show on u tube
Needed luggage I could transfer from bike to bike
Good contact, information via e-mail about the stage of the order. The parcel arrived all fine.
The jacket and socks are great. One of the heated gloves did not work from jump. So will be sending them back to be replaced.
When I received my helmet it had damage and Jason helped me thru the processes to get a new one he was helpful and patient.
Jason R. Helped me a lot in resolving my issue I’m very thankful for his help.
It’s the largest online retailer they had what I wanted
I signed up for a 15% discount but wasn't aware of any exclusions just to find out while checking out that my ordered interns did not qualify.
We do apologize you had an issue with the promo code. Often our promo codes have restrictions placed by the brand/manufacturer. ***Exclusions do apply*** I have added a link below to our exclusions. Additional restrictions can apply depending on the promotion. Please contact us anytime you have questions regarding any of our promo codes before placing the order; we will be glad to assist and confirm any exclusions. Once again, we appreciate your feedback and look forward to doing business with you.
https://www.revzilla.com/promo-exclusions
Bought a fox helmet from you guys. Awesome price and fast shipping. Very happy with my purchase. Sent me a bunch of stickers! A+++
Cheapest fox helmet that I found online. Other venders were $50+ more for the same helmet. Revzilla was a no brainer
Placed an order for a battery early in the week and received it 3 days later. Will be back for future purchases.
Name recognition
Easy To navigate website, fair price, but could be better.
The tire had less than one year old date code, (fresh tire).
Revzilla is my go to for quality and value. Customer service is on point
Customer service
Haven't been disappointed by revzilla yet. Products ship when they say they will.
Quality, price and shipping
Revzilla is my go-to for MC gear and parts. Can't beat the price match and shipping!
Customer service, customer service, customer service!
Fast easy. Great selections. Frequently with helpful video. Reviews help too. Wish reviewers were required to specify size.
Selection options
Always a great experience - easy to shop/easy to return (wish returns were free, but I get it ;)
Selection and video review of products - plus customer comments can be very helpful as well.
The best place to look for motorcycle gear. Good inventory, great customer service and good set of video description. Highly recommended.
The issue was resolved as quickly as it could have been.
For real motorcycle gear. If you go elsewhere you may not always get the real thing and that's not acceptable when it comes to motorcycle gear.
It was weird the fact that i ordered two items from you guys and received them in different shipments different dates.
First one to show on google
Edu, I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse and then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can.
Found the horn I wanted. Easy install. Sounds much louder the the factory horn.
Quick and easy, Also had zilla credits
Received an egift certificate
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.