• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user pj382
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Very easy to spend money at Revzilla. Ordering was extremely easy and part came in prefect condition.

Thumbnail of user jamesw5976
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Great product Quick and easy and have the item I was looking for. Fast shipping. Thank you RevZilla.

Reason I chose this business:

RevZilla has what I wanted at a fair price.

Thumbnail of user muhannada16
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Revzilla is my go to shop for any motorcycle gear or accessories. Much appreciated for this Outstanding experience.

Thumbnail of user marcush371
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

The whole experience was effortless and easy! Shipping was fast!

Reason I chose this business:

Great price and selection!

Quality
Thumbnail of user carlb1058
2 reviews
0 helpful votes
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February 19th, 2024
Verified purchase

Great customer service happy with the company awesome to do business with.

Reason I chose this business:

Best options on the web for great products

Service
Quality
Thumbnail of user johnt4556
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Great bag! Always reliable and dry! Set up is really simple. Revzilla always on point with delivery! Bravo!

Reason I chose this business:

Easy. Informative. Reliable. Fast. What else do you need?

Thumbnail of user ethanb349
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Great place for motorcycle parts, gear and accessories. Fast shipping and lots of helpful YouTube videos. Highly recommend.

Reason I chose this business:

Best selection and best prices.

Thumbnail of user jamesm8476
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Ordered an exhaust pipe and it showed up the next day! Super fast and always love shopping revzilla.

Reason I chose this business:

Reliability

Thumbnail of user daven631
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Item was easy to find via schematic, and arrived before the expected date. Item is not installed yet.

Reason I chose this business:

Because I knew I could get the part and build my reward dollars.

Thumbnail of user nickd1161
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Does the job, premium quality, chrome looks nice. Had a bad regulator and it makes a great replacement

Thumbnail of user jeffp1390
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Order went smoothly and deliver was fast. Price was great as well. Always a good experience!

Repeat customer.

Reason I chose this business:

Easy and great website. Great information about the products. Great prices and fast delivery. Basically you guys do what you say and deliver above and beyond. I am a repeat customer and will continue to shop knowing I will not receive fake products. Keep up the great work.

Thumbnail of user vincenti156
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase
• Updated review

Easy to find item but a little hard checking out. Delivered quickly and item was exactly as described.

Reason I chose this business:

Had me item.

Easy to find item but a little hard checking out
July 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had me item

Thumbnail of user justinm1743
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Love using Revzilla when I cannot find a product in Canada. Largest selection and fast shipping to Canada.

Thumbnail of user pandap5
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

I have been searching online for a helmet that fit great and safe but didn't break the bank. Busy with work not having time. Makes it difficult for me to go to a store and try on helmets after helmet and not wanting to spend over $400 on a helmet I started to order online and oh boy was it difficult. Amazon was great on returns but others not so great after trying about 8 different helmets and returning them I was about to give up nothing fit right. Then RevZilla youtube popped up on my phone reviewing the Sedici Sistema II helmet and I said let's give it one more try I have never ordered from RevZilla before and they seemed most reputable. Thank God I did because I'm in love with this helmet the fit is perfect and you can even customize it more removing some foam padding at the top which is a top tier feature on some High-end helmets but I didn't have to do any adjustments this helmet was made by customer reviews just check it out on YouTube. https://youtu.be/FN-Gc1k7YjE?si=mqmdNGghs4CK_hFg

Reason I chose this business:

It was meant to be

Thumbnail of user josed765
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Revzilla process your order and sends right away, I think they are faster than amazon. I give these guys a 5 out of 5 star.

Reason I chose this business:

They are fast and reliable.

Thumbnail of user maddyb34
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Customer support was great when my first-time purchase code was not working. Short wait time and excellent customer care

Service
Thumbnail of user jeremyj770
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

I ordered and recieved my order before I had expected it. That is a rare service these days. Thank you.

Reason I chose this business:

Availability

Thumbnail of user todp13
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Had what I needed at a good price. And customer service was very responsive.

Responsive customer service with assurance that the parts ordered would fit or they would make it right.

Reason I chose this business:

Price / part availability

Reason I chose this product:

Needed baffles for KW slip ons

Service
Quality
Thumbnail of user robertd5389
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

They had what I needed in stock. My order was correct and showed up as promised.

Reason I chose this business:

They had the parts I needed at a fair price.

Reason I chose this product:

They were the products I needed

Quality
Thumbnail of user briand2632
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Excellent customer service hand products. I trust them with all of my needs.

Reason I chose this business:

Found them by watching motorcycle YouTube videos.

Quality
Thumbnail of user iliyanp1
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Nice exhaust,fast shipping no complaints always pleased to do business with Revzilla

Thumbnail of user jacobd587
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Everything you sell is way too expensive, 10 more characters

Reason I chose this business:

You are the only store that sold what I wanted

Reason I chose this product:

It looked cool

Quality
Thumbnail of user pamelas2650
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

This site is awesome - I know they're the same group as Cycle Gear and a few others, but Revzilla is the best for shopping online - the selection, the pricing, the perks - always a good decision.

Reason I chose this business:

Memorial Day sales, availability of what I wanted, and ZillaCash!

Thumbnail of user kenr569
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Easy to ensure torment, order, and item arrived a day earlier than expected, no doubt due to prompt shipping turnaround after the order was received.

Reason I chose this business:

Great selection, online catalog and return service, if ever needed.

Thumbnail of user jayw1002
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I have a 2005 Gen 1 busa and that plate holder works perfectly. No issues for me and pretty good price

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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