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RevZilla has a rating of 4.6 stars from 8,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
86,014 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
It's the shipping, takes forever and the tracking kept giving me false hope.
Happy someone packed parts properly one box was destroyed
Good web interface on mobile and tablet. Easy to sort through the multitude of gear options. The videos are a substantial plus for the shopping experience. ZillCash seals the deal, so to speak.
Products-wise, RevZilla has a wide selection for gear. Parts for the KLR650 might be limted, throughout the market (e.g radiator, hoses, fan recently) but for the general stuff (air filter e.g) I can trust RevZilla for the quality parts too.
A great shopping experience on mobile, a good selection for summer gear, and the helpful videos showcasing the qualities or the manufacturers' latest designs in moto apparrel.
RevZilla has the parts I need, plus some additional maintenance items on the wish list. The reviews for the new battery seem really quite reliable. The gear selection here is solid, too.
I'm pleased firstly with the return after my previous purchases at RevZilla. The ZIllacash holds together well, it's even lasted into the next season. The gear, too.
I ordered some boots for my wife and matching Goldwing shirts (it's was Goldwing people do) for us. The boots and shirts arrived and fit as advertised. The women's 8.5 boots fit exactly as intended.
Because I like to watch Common Thread on YouTube.
From online to my door in two days, fast shipping and handling with quality sales to offer a set lowered pricing.
Best for motto gear
Sliders,Parts and pants to protect my girlfriend and her bike
I like to use OEM parts on my bikes. I needed a few OEM Honda oil filters plus a can of BelRay chain lube. They had it and then I had it in only a couple of days. That's been my experience with RevZilla over the years.
Past experience with them.
I always use OEM parts when possible and I've had good results with BelRay chain lube in the past.
Once I decided what I needed RevZilla shipped it in a timely manner. The existing reviews helped me much in my decision. I chose quality over price and I am satisfied with my choice.
Previous buys from RevZilla
Mainly other reviews.
Employees have purchased before.
Your YouTube channel is the number one reason I am here. Thanks Zach, Ari, and Sprug- without them I don't think I would shop or even consider riding.
Your content
I contracted express delivery in 2 days, but the order was delayed by 3 days, which affected my planned trip
the order was delivered the day after the complaint
Site is easy to navigate, order arrived one week after it is placed. Product matched description and fitted me well.
Go to site for motorcycle gear
Been eyeing them for awhile, caught the labor day sale
Ordered 2 450-510 tunes. Took a week for order to ship. Wrong tunes showed up. 110 100 size got here. Never resolved. Lovers making return difficult to me cause I don't have printer
Needed them
We do apologize we will be glad to help resolve the issue Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
It's always a pleasure to order from you. Fast shipping quality products. Thank you and keep up the good work
You had what I needed I I knew it wouldn’t be a hassle if it didn’t fit and I needed to exchange anything
KLIM makes great stuff and I wanted a full perf leather jacket
I watched the review video and Anthony says to go one size smaller because they run big. I ordered my size and can't get my foot in the boot. If anything I may need 2 sizes bigger
You sell good stuff
They looked like what I was looking for
You guys have the best stuff
Fast shipping and returns, discount with rpm membership, but some size and item i want are always out of stock
Amazing addition to your R3! Changed the whole sound and overall feel of my bike, much lighter and louder than the stock muffler. Couldn't be more satisfied with it.
Great reviews
Great reviews
Easy to compare products, informative reviews, detailed product info and sizing guides, and knowledgeable chat/phone reps if you need 'em.
Klim gear is fabulous, high quality and their sizes fit me.
Repeat customer.
Ordering was good. Received first battery damaged. Outer box fine, inner box damaged so I am assuming I received a battery damaged in their receiving/storage process. Second battery both boxes were damaged, but battery was ok. Don't think I will order a battery on line again.
Had to return a battery. Was an easy process, but pain bringing it to a fed ex location.
Used before customer service is excellent and great products.
Good reviews
Easy to use and found what I I needed BUT... I paid a Extra $20 to get here faster & it took 4 days NOT 2 as it promised. RevZilla blamed it on "FedEx"... So tell me again, Why I paid that $20 for?
I didn't want to hear them blaming FedEx why it didn't get to me faster !!! As far as I am concerned RevZilla owes me my $20 !!!
Because I ordered this same one thru Arleen Ness and they sent me the WRONG ONE. And I THOUGHT RevZilla would be faster but found out the Hard Way "OH HELL NO"!
The Product is what I wanted for My HD Motorcycle.
Because I ordered this same one thru Arleen Ness and they sent me the WRONG ONE. Plus it seems (SO FAR as I can tell) FASTER SERVICE
Saw a Different jacket but TOTALLY out of my size. But then I found this Cheaper & CUTER Jacket. Just hope it fits because none in my real size is 1 size up but I will take a chance.
Because YOUR AD in my Email came up with FREE SHIPPING. And I am due to for a Summer Jacket.
Called customer service with some questions they were very helpful. Placed my order online which was easy and shipping was fast! Also love the free shipping!
I usually have no complaints, but this time I was a bit disappointed that the size recommendation was pretty far off. I always trust them since I started using the site, but this time my helmet is so tight I probably have to return it, and that's going to be expensive and almost negates any money I saved by using revzilla instead of buying at a store near me.
Price, selection and shipping to my mil base in another country for FREE
Great Customer Service
Great selection, however I am having trouble getting the correct size on a particular jacket, but that is not Revzilla's fault.
Return is quick and easy
Re-order took less than 5 minutes
They are the best
Sometimes you are too fast. Ordered a windscreen and soon realized I ordered the wrong color. Called withing 30 minutes and it was already processed. So, I ordered another one the correct color and they added a free return label with the original order.
Good experience, was able to order both products with just refills cash which was awesome. I am a bit disappointed in the helmet lock. Feels nice and sturdy but doesn't lock if you just push the pin back in you have to use the key to lock it again. Also would be nice if the helmet lock allowed you to set the lock with your motorcycle key.
Got these for my brother for his birthday at his request. Package got stolen off my porch while I was at work, reached out to customer service and a replacement was shipped within 36 hours to a new address! Amazing
Got these for my brother for his birthday at his request. Package got stolen off my porch while I was at work, reached out to customer service and a replacement was shipped within 36 hours to a new address! Amazing
My brother did and he has great taste
Always have great service. Once you've stored your rides on your account, it makes finding the right parts easy.
Good website and selection of parts for my bikes.
Maintenance items.
Bought boots. Boots came. Happy rider. Browser telling me this has to be 50 characters long, now I'm there.
Good past experiences
Buddy has same boots in brown and raves about them.
Pretty good so far, we'll see how the sizing chart makes them fit
Good past experiences
Just as expected, went very smooth. Arrived when they said, just what I ordered.
Excellent previous experiences.
They fit my son.
Ordered items for a ride from East to west coast on short notice. Everything arrived on time and as advertised.
Cost and reliability
All items rated high
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We do apologize our shipping is business days weekends and holidays do not count. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.