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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
The web site is easy to navigate, I get the tires I need at a reasonable price, and they arrive in a timely manner.
Some time ago a tire that I ordered from RevZilla arrived damaged, (a cut in the sidewall that severed the cords). I called customer service who requested a photo of the damage which I supplied and without any further discussion they shipped a replacement tire. That is good customer service, that I won't forget!
I like your web site. Unlike some of your competitors I can go directly to the product that I'm looking for.
You stand behind your products and service.
My first pair boots of the road,now trying to break in the boots to get ready for my training of the road
Cheaper and better knowledge about motorcycle gear
Zero Gravity DB cuts the wind so much better than the oem screen, no more buffeting punches in the face like it was before~!
Great selection of top products, always on point.
All very good stuff :) parts fit perfectly as described and products arrived very quickly and safely to my door, thank you
Because its the best
Very easy tu buy experience, and you get Al the information you need this is mi 4th time buying at RevZilla
Slow with receiving and updating tracking information (days before I was able to get an estimated day).
I found out that you ship in bulk / by the pallet. I understood that tracking information may be longer die to this system of operation.
I’ve purchased many items in the past, and I have trust that I will usually see my items delivered quickly and through a shipper that expedites tracking information.
Product arrived on time and as it was presented.
Sizing reviews also helped in my selection process.
Like your product demos on YouTube and your vibe. Motorcycle people selling gear to motorcycle people.
Very easy to shop and pay. Great customer service.
Customer service is great!
Easy to navigate, received package in timely manner and great packaging. Product was perfect fit for hands and perfect size. Recommend
Revzilla once again have delivered superb service to me here in New Zealand
So easy to order and pay online!
They could ship this product to New Zealand.
The exchange rate and postage is a bit of a killer, but I really wanted to try these boots
Easy as pie to order! Very user friendly website. I got my order fast. My order was correct.
Free shipping & good deals & great reviews
Great selection! Informative videos!
If you ride and need gear (you do), REVZILLA is the place to go!
Did a quick job of remounting my new tire, was in and out in 30 minutes. Called ahead to make sure there wasnt a wait
My process went well and I am pleased
The jacket ran a tiny bit small but other than that, it's great!
It was what our son wanted as a gift
My order was never scanned by UPS and was seemingly sitting overlooked somewhere for close to a week until i said something then it arrived next day.
promptly resolved my issue
Good prices and good experiences in the past
Intuitive website and purchasing process. Very good selection of products and super helpful gear videos!
I've been a customer for many years. Greta selection of gear and very good gear videos.
Tire balancing made quick and easy. If you are a DIY person, this will a must have tool. It will pay it self after your first use.
Availability of items needed
Got two left gloves. Customer service was very nice but it has been awhile now and still no replacement has been received
Customer service rep was great- resolve was not so great
Ease of ordering and quick shipping… usually
Great!….other than login and promo code issues.
Great product with easy install
I believe I’ve used them before
I bought a battery. It arrived as expected. I added the "juice" and charged her up. Working as expected.
Reliable dealer for Yuasa batteries
Wide product selection and reasonable prices. Order was processed and promptly shipped. Excellent service!
Availability, competitive price.
There is always great gear and even better sales and discounts, I will always recommend revzilla for all online motorcycle needs.
The customer service was totally understanding with my issues and they were really fast with my replacement
It was online and they had amazing discounts
I have been a customer for a long time and always get good products, service and fast shipping. Easy to deal with.
Always preformed well.
No problems and it's exactly what I was expecting. Shipping was a little slow to start but I did receive my item.
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Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
