• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
324

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user brads935
1 review
1 helpful vote
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March 16th, 2023
Verified purchase

I have used RevZilla over the past few years have never been disappointed in the quality of product how fast it shipped in customer service

Thumbnail of user joshuas1571
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

My purchase was quick and easy. The product was just as described. The delivery was quick and spot on the delivery date.

Reason I chose this business:

Lowest price and convenience of buying.

Thumbnail of user time274
2 reviews
0 helpful votes
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April 12th, 2023
Verified purchase

Great quick buy except for my credit card company calling it fraud and having to contact them and letting them know it was really me.

Reason I chose this business:

Availability and price

Thumbnail of user abigailm476
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

Products are always as described. Their return process is also very easy if you need to send back an item.

Reason I chose this business:

They got great reviews and offer a large selection of gear.

Thumbnail of user sophial376
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Ordered regular shipping and got boots in less than 2 days, great communicative company, good prices!

Reason I chose this business:

Main motorcycle shop

Thumbnail of user lashonh7
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

THE COAT ARRIVE IN A TIMELY MANNER. THE SIZE IS A LITTLE SMALLER THAN EXPECTED CONSIDERING I ORDERED UP A SIZE. THE FABRIC HAS STRINGS COMING LOOSE ON DIFFERENT AREAS OF JACKET.

Reason I chose this business:

I CHOSE REVZILLA BECAUSE ITS THE WEBSITE THAT POPPED UP WHEN I PUT THE SIZE AND WHAT I WANTED IN THE BROWSER.

Thumbnail of user leonp146
2 reviews
0 helpful votes
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August 21st, 2023
Verified purchase

After getting my rpm account linked. This was an easy transaction. Great site. Easy to maneuver I look for ward to future purchases.

Reason I chose this business:

They are part of the rpm club as well as offered an extra discount to get emails and texts on sales. Bonus!

Thumbnail of user bettyw1231
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

The new law would also require the state and federal governments in each state to provide information about their citizens and their health

Thumbnail of user coryg167
2 reviews
0 helpful votes
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October 3rd, 2023
Verified purchase

Fast and easy experience but wasn't sure why ups transferred package to usps but not the revzillas fault

Reason I chose this business:

Used before and love the site and choices

Thumbnail of user katos3
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

I would like that there have an option for taxes exemption for foreigners buyers outside the US like amazon do

Reason I chose this business:

I've been buying on revzilla for so long and have a lot of variety and they are also fast

Thumbnail of user lawrencea405
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

No surprises in this transaction. Always a good deal, always a good product, and always quick shipping.

Thumbnail of user ronaldm1582
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

I bought some ICON Stormhawk boots from revzilla. They are incredible boots, and my experience with revzilla was good. Quick shipping, no issues.

Reason I chose this business:

Revzilla was one of the easiest reputable vendors who sold the boots I was looking for.

Thumbnail of user chrishn1
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Come on RevZilla, you can do better than this. You send a query without identifying which product this is for?!

Reason I chose this business:

Selection and competitive prices.

Thumbnail of user elir103
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Great product at a good price nice I recommend it. My go to website when it comes to motorcycle products.

Thumbnail of user mikea2527
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

The answer to my problem fat head! Looks great feels great first time with the pulldown lens I love it. Thank you Mike

Thumbnail of user alejandror266
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

I bought the item on a discount offer because of "open box". It arrived with everything in an OEM box. Better than expected.

Reason I chose this business:

Because a discount offer

Thumbnail of user martinc932
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Great selection of whatever I am shopping for. And nobody beats RevZilla on price, quickness of shipping, and customer service.

Reason I chose this business:

Immediate availability and selection. Fast shipping

Thumbnail of user leec723
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Very mature, shopping platform and super transparent product labels, rating and reviews. Thanks for looking out for your customers RevZilla.

Thumbnail of user michaelk4957
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

It's always easy and a great experience shopping here. My item shipped same day and showed up the next day.

Thumbnail of user orlandos131
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Product received quickly and as described. Don't really care much for the "50 character" minimum that the reviews ask for.

Reason I chose this business:

Better deals than some competitors

Thumbnail of user k.c.p
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Ordered on a Friday, delivery on Tuesday!...good and timely--that's what I appreciate about RevZilla...

Reason I chose this business:

Price & quality...

Thumbnail of user wendym1433
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase

Was llooking for clothing with Yamaha logo. This is perfect. Hope You Get The Yamaha gloves Size sm That I wanted in time for Xmas

Thumbnail of user blakes137
2 reviews
0 helpful votes
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May 5th, 2023
Verified purchase

Great quality products great price and surprisingly fast shipping! Great packaging as well no broken parts on the way! 10/10

Reason I chose this business:

Price was the best

Thumbnail of user derekd735
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Real nice helmet. I'm in love with it, fits perfect. Only wish that it came with an anti fog lense for the price

Reason I chose this business:

One stop shop for all motorcycle needs

Thumbnail of user johna5044
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

The process worked well. My issue is I ordered a new $1,000 helmet and the helmet I received has a manufactured date from 2021, over 2 years old.

The guy could have cared less, he said you don’t like it return it.

Reason I chose this business:

Good products in past, except this one.

Service

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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