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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I had a hard time finding the right size summer jacket. I had to send two back and the company was great! Fast refund, fast shipping, super easy.
I was searching for a helmet and found them online. We've also watched product review videos on YouTube.
Packaging arrived with no defects and quickly, would definitely buy through Revzilla again in the future.
I was able to the correct OEM battery on the website easily for reasonable price, and the battery arrived within 3 days. Great experience.
Great website and availability of parts
Always love buying stuff from Revzilla. Great prices, great rewards program, seamless return process...
Free shipping and Zilla Cash. Can't complain
Great pricing, order processed quickly, shipping was slow but other than that it was a good experience. Jacket fits good and looks great.
I went to the website after seeing the jacket at another store to see if it was in stock in my size.
Wrong item arrived an when I called they was very nice an fast on ordering an shipping right item hassel free friendly
Hassle free fast friendly
My son has wish list for xmas
Easy process for sure! Excellent return and refund/exchange process when needed.
Returning customer
I ordered my tires and not only were in stock and priced reasonably but they were shipped right away and arrived earlier than expected.
Availability
Price
Reputation
Every order I've done is quick and easy ordered helmet and riding shoes sunday Wednesday afternoon package is here great site to order from.
Affirm made my payment easy and fast, the tires came in 2 days! The website was easy to use and navigate… no complaints here.
Product arrived safely and quickly, but the order page never updated. I was left in the dark as to when the order would arrive.
Good prior experience, and I hold an account with them that has purchase rewards.
As usual Revzilla has great products, at a fair price and great customer service. The liners worked great and were very easy to install.
Customer service is always excellent.
I have ordered a few times,and it has always been good
I had a number of questions on the price,and they said I had actually caught something and thanked me. I had to call back because it said it didn't fit,but we figured out it did. Guys are very knowledgeable and very nice!
I have used before.
A buddy of mine turned me on to revzilla,and I'm happy with the lay out of the website. I had one question about my order,and had a chat with one of you,and answered my question. I set up an account,which was very easy,and placed an order which was also very easy. Oh and free shipping as well,happy so far
Rick
They notified me when my part was available again. The part was timely shipped and received in great condition. Very happy with the process.
Good reputation
Everything I have ordered lately has been great all parts are there and instructions, which is very important to me
Revzilla always makes my buying experience great. The web site is easy to navigate and customer service is always there to fix any problems.
I chose Revzilla because of there excellent track record with past purchases.
Their website is very user friendly and easy to navigate with a wide variety of gear as well as a nice selection of parts.
Convenience and selection.
I was looking for a new set of tie downs for my motorcycle. I ordered it on a weekend. It shipped and received within 2 days.
Had what I was looking for.
I've seen other reviews about other ones not fitting people's Kawasaki's. However these ones fit perfectly
Always great customer service and very fast shipping. You don’t have to pay for express shipping because most of the time if it’s in stock you will get it within 24-48 hours
Very nice experience!
Very knowledge people!
I had to call to confirm if the exhaust that I tried to buy fit my bike; and I got an answer right away!
Super easy shopping experience and very smooth checkout! I got my shoes within a week and I love them
Friend told me revzilla had the best deals on the best motorcycle gear.
It's a great tire so far can't give a proper review yet cause I only have 30 miles on them haha but so far I'm liking them better then the pilot 5
Positive feedback, lots of items, good reviews fast shipping customer service is always top notch compared to others.
Products & services are all top notch. Thank you for making it easy to shop for parts & accessories.
Because RevZilla is top dawg! Thanks!
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We do apologize you had an issue with the promo code. Often our promo codes do have restrictions that are placed by the brand/manufacturer. ***Exclusions do apply*** I have added a link below to our exclusions. Additional restrictions can apply depending on the promotion. Please reach out to us anytime you have questions regarding any of our promo codes before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.revzilla.com/promo-exclusions