• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user nathaniels226
1 review
0 helpful votes
  • Send Message
July 7th, 2023
Verified purchase

Love my new helmet! (RF-1400) It looks great, feels/fits great, worth the price with all the added features. I'm really pleased with it!

Thumbnail of user bradleya142
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

I ordered a Pro-Circuit exhaust for my KLX 300r and they had great pricing with free shipping. Order came fairly quick and was packaged with care.

Reason I chose this business:

I have ordered from them before and their prices were competitive. I hate ordering from Amazon and would rather support a specialty shop.

Thumbnail of user christianr563
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

Typical Revzilla purchase. I asked questions, they had answers that helped my decide on my purchase.

Thumbnail of user ashleyb2018
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

My order was processed quickly, shipped quickly, and arrived well packed and without damage. Solid service.

Reason I chose this business:

Good experiences in the past

Thumbnail of user alecg62
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Absolutely love the immense detail and impartial attitudes offered by the website and reviewers. Never change!

Reason I chose this business:

Feel like this is the best place to make an informed decision about motorcycle gear!

Thumbnail of user kristan43
3 reviews
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

Wonderful shopping experience especially from customer service. The quality of the jacket is wonderful.

Thank you

Outstanding customer service and will be back to buy again! Thank you

Reason I chose this business:

Excellent reviews and great quality

Service
Thumbnail of user lorens147
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

I needed shocks and you had them for a good price, I shopped around a lot like I always do and you guys came through.

Reason I chose this business:

You had the shocks I wanted for the cheapest price

Thumbnail of user kentn145
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Always a breeze ordering online at Revzilla. Good communication. Easy to navigate website for shopping and information. Lightning fast delivery.

Reason I chose this business:

Used Before and was happy with company

Thumbnail of user wilfredod32
1 review
0 helpful votes
  • Send Message
September 6th, 2023
Verified purchase

I've been a customer for more than 3 years and always had a great service and great customer service experience.

Reason I chose this business:

Best company to buy from.

Thumbnail of user j.b25
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

I ordered the item in the afternoon, and it arrived the next day. Intellectually I understand how it works, but it still boggles my mind.

Reason I chose this business:

RevZilla is becoming Amazon of bike parts. Not all rosy but it's becoming increasingly difficult not to.

Thumbnail of user jamesk3454
1 review
0 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase

Super easy it showed up on time I didn't have to wait didn't have to call anybody it went smooth is it possibly could

Reason I chose this business:

Rear tire for my 98 Honda Shadow 1100

Thumbnail of user kevinp1791
1 review
0 helpful votes
  • Send Message
July 16th, 2023
Verified purchase

Good product, in stock, free shipping. That said, the free shipping service that revzilla uses is slow as molasses.

Reason I chose this business:

Had what I wanted. Nothing special about the price. Basically MSRP

Thumbnail of user michaelb11803
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase
• Updated review

Always easy - paying for everything is the hard part!

Quality
Quick easy and fair
October 14th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always simple

Thumbnail of user lukem451
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

All good i just would say to make it easier to use the revzilla cash i cant figure out how to use the $#*!s thanks

Thumbnail of user marcusmaximusg
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

I have ordered from a lot of different bike places both street and dirt Revzilla seems to be very good

Reason I chose this business:

I am in Canada so i tried Fort Nine and Blackfoot they did not have what i wanted

Thumbnail of user adrianc475
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

I've placed a couple of orders and even with free shipping they still came incredibly fast,.very pleased.

Reason I chose this business:

Just browsing as I often do and came across a couple of jackets I liked, one priced incredibly low I had to try, but the other was one I really wanted, which turned out to be the best fitting Icon jacket I’ve ever owned…

Thumbnail of user charlesc3115
2 reviews
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

Easy to use web site with ease of tracking down what tires are available for the size tire you need. Then quick shipping.

Reason I chose this business:

Long time customer

Thumbnail of user nathang480
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

I appreciate how fast my order was processed and shipped.
The item I was looking for was in stock and on sale.

Reason I chose this business:

The item I was looking for was in stock and on sale.

Thumbnail of user stever1928
1 review
0 helpful votes
  • Send Message
September 14th, 2023
Verified purchase

Easy ordering and fast shipping. Product arrived in perfect condition! The most comfortable moto shoes I've ever worn!

Thumbnail of user tomg1226
1 review
0 helpful votes
  • Send Message
April 4th, 2023
Verified purchase

They have a good selection of parts, and the transactions are always easy and the parts arrive on time in a good condition. Always works out well.

Thumbnail of user erikh446
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Helmet was delivered on time, after breaking into the helmet it was super comfortable. Everything was perfect thank you!

Reason I chose this business:

My friends purchase motorcycle parts and accessories from this website so I wanted to give it a try. Haven’t heard a single bad thing about RevZilla.

Thumbnail of user markv1160
1 review
0 helpful votes
  • Send Message
July 29th, 2023
Verified purchase

Great shopping experience and great prices. This order was a gift. It was shipped and arrived very promptly.

Reason I chose this business:

Used in the past

Thumbnail of user jeremyh866
1 review
0 helpful votes
  • Send Message
April 15th, 2023
Verified purchase

I love shopping at RevZilla, I feel safe. The only thing was, there were better prices on the internet. I wish RevZilla were the best of all.

Reason I chose this business:

Great website design, and easy-to-find items. Looks more reliable than other websites. Discounts, prices are good

Thumbnail of user cecils89
1 review
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

The order was quick and easy. Product that I was searching for was easy to find and the brand that I wanted

Reason I chose this business:

Like the service that I got before

Thumbnail of user chelseyl34
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

Great site and great products! I loved that the helmet I was looking for was on closeout. I saved a $100.00!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?