• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user deanp384
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

Great website. Easy to use and I was able to search and find product I needed quickly.

Reason I chose this business:

Previous customer

Quality
Thumbnail of user alexa1419
1 review
0 helpful votes
  • Send Message
April 30th, 2023
Verified purchase

Always the best! Everything I need for my bike I buy at revzilla, quick shipping and has everything I ever need

Thumbnail of user kennethh1609
1 review
0 helpful votes
  • Send Message
June 22nd, 2023
Verified purchase

Paid for 2 day shipping and it took 2 business days just to ship it then 3 days to deliver it. So much for my wasted money for fast shipping.

Reason I chose this business:

They had the best price but the slowest delivery.

Thumbnail of user randib158
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

I was hesitant to order again after my exhaust got lost however I got all my items very quickly and tracking was very up to date

Reason I chose this business:

Bought previously with no issues and wanted to give them a shot again after a mishap

Thumbnail of user tk382
1 review
0 helpful votes
  • Send Message
August 4th, 2023
Verified purchase

The catalog is clear and easy to find what I need. The shipping and the tracking is straight forward.

Reason I chose this business:

From the internet search.

Thumbnail of user roberth6071
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

Product is good quality, and fits correctly. Install directions good, and easy to install. Looks nice on motorcycle.

Thumbnail of user marym7067
1 review
0 helpful votes
  • Send Message
June 17th, 2023
Verified purchase

I always have a great experience with RevZilla. They have great prices and shipping is fast and affordable.

Reason I chose this business:

Easy to order and fast shipping.

Thumbnail of user marcl428
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

Order was processed quickly and I received product on time. The only odd thing was I received order before I got notice it was shipped

Reason I chose this business:

Many choices

Thumbnail of user jamesb4905
2 reviews
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

Ok, search capability was clunky...would probably have ordered another tire if I'd been given the choice.

Reason I chose this business:

Previous client

Thumbnail of user adamm1496
1 review
0 helpful votes
  • Send Message
April 17th, 2023
Verified purchase

Received notification that an item I wanted for my bike was back in stock. I now have that item in my possession. Thanks!

Reason I chose this business:

Received notification that something I wanted for my bike was back in stock.

Thumbnail of user warreng164
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

The helmet is great and it was delivered in a timely manner. However it was delivered to the wrong address.

It was OK. They did not provide solutions to my problem. I had to provide them to RevZilla customer service.

Reason I chose this business:

A great selection.

Service
Thumbnail of user derrickg128
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

I researched and everything that I needed was available and present. Things appeared timely and I even got rewards!

Reason I chose this business:

Good offers

Thumbnail of user garyb2309
1 review
0 helpful votes
  • Send Message
June 10th, 2023
Verified purchase

The new glass did not exactly match the old frame. Glass grinding was required, and the vendor did not return my call.

Thumbnail of user daleg332
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

Ordered products and then I noticed I might have ordered the wrong thing. I called and they were super nice and helpful.

Service
Thumbnail of user johna4976
1 review
0 helpful votes
  • Send Message
June 22nd, 2023
Verified purchase

Ordered parts for my motorcycle with the expectation that the parts would arrive by the weekend. Received my parts the next day for no extra charge.

Reason I chose this business:

Consistently reliable shipping

Thumbnail of user rafaelc313
1 review
0 helpful votes
  • Send Message
June 4th, 2023
Verified purchase

Easy to navigate website was easy to find the products I was looking for communication was swift and easy. Awesome site and delivery was perfect

Thumbnail of user alexm2323
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

Fit perfectly and sounds great. Wish there were clear instructions but it just takes a few minutes to figure out.

Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for sharing your feedback we are always looking on things that need improvement. We appreciate you taking the time to share your experience.

Thumbnail of user logane155
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

I've always had great experiences wit RevZilla. Shipping is fast and packaged well. If an issue comes up, they quickly resolve it.

Reason I chose this business:

Past experience.

Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for sharing your feedback. We appreciate you taking the time to share your experience.

Thumbnail of user micahp58
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

Good service just would be nice for one post for one product instead of a million others for one thing

Reason I chose this business:

Just saw the link

Thumbnail of user ronaldw1341
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

Excellent product and delivered and fast. Only problem was that Space #59 was missing from the shipping label and the USPS almost returned it.

Reason I chose this business:

Match up the other mirror previously bought.

Thumbnail of user khalid3
1 review
0 helpful votes
  • Send Message
April 30th, 2023
Verified purchase

I like the site and the parts and the services. The racks were the perfect match for my bike. Thanks to Revzilla professionalism.

Thumbnail of user kevinb3315
1 review
0 helpful votes
  • Send Message
May 29th, 2023
Verified purchase

The website was easy to navigate and watching the video review of the helmet, I was able to decide what helmet I wanted.

Thumbnail of user shelleys462
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase

Great service! Knowledgeable and helped me find what I was looking for. Quality of the products is fantastic!

Reason I chose this business:

Quality products

Thumbnail of user garyv423
1 review
0 helpful votes
  • Send Message
April 23rd, 2023
Verified purchase

Great website, great products and great prices! Highly recommend! I ordered on Sunday and received my package on Thursday!

Thumbnail of user brodys19
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

I've bought a couple things off Revzilla and they've all arrived quick without any issues. Highly recommend!

Reason I chose this business:

Simple and easy.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?