• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user ioannism16
2 reviews
0 helpful votes
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August 29th, 2023
Verified purchase
• Updated review

The tire came on time, it was not freshe rubber was 2 years old, made in Japan by Sumitomo not in US. Other than that the cost approximately 300.00

Reason I chose this business:

It has good reputation.

GOOD source to buy tires
July 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Trustworthy

Thumbnail of user richardw3934
1 review
0 helpful votes
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January 28th, 2024
Verified purchase

Good price. Large variety of choices. Easy checkout.

Reason I chose this business:

Past customer. Always satisfied.

Quality
Thumbnail of user davidc9074
1 review
0 helpful votes
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January 27th, 2024
Verified purchase

Like every order I've placed with Revzilla for the past 12 years, this one was smooth as silk.

Quality
Thumbnail of user robertc7346
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

The associate pleasently helped work through the concerns, questions and options. A Great experience.

Great!

Reason I chose this business:

Has done well for me in the past.

Service
Thumbnail of user stevenh2251
1 review
0 helpful votes
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September 6th, 2023
Verified purchase
• Updated review

Easy. Excellent pricing. Availability. The AlpineStars clothing is excellent. Sizing chart it spot on.

Quick and fast
August 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had the item I wanted.

Thumbnail of user dannyr406
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

The website was easy to maneuver and the prices are great. I will be returning to get more merchandise soon.

Reason I chose this business:

Needed a helmet fast and didn't have time to shop for one with my schedule.

Thumbnail of user michaelf193
MTF
2 reviews
1 helpful vote
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August 15th, 2023
Verified purchase

For so early in the snowmobiling season(it hasn't started yet) I was disappointed in the available selection. Especially, different colors.

Reason I chose this business:

Revzilla had the most selection.

Thumbnail of user miguelj85
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Allways find what I need on revzilla, customer support Is 100% helpful, prices are very good, shipping allways on time

Reason I chose this business:

Revzilla is allways my go to place singed 2018

Thumbnail of user bradfordb95
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Purchased Rizoma Cut Edge mirror. Arrived in excellent/new condition without abuse from delivery service. Thanks fellas

Thumbnail of user shahrizalm
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Material quality = good
Delivery = fast
Concern = this jeans tighter than expected….couldn't put in leg into it'.

Reason I chose this business:

Many choices, fast delivery

Thumbnail of user garym2739
2 reviews
0 helpful votes
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April 17th, 2023
Verified purchase

Easy peasy. I have ordered many items over the years. Whenever there were any issues they were there to help.

Reason I chose this business:

Trustworthy business, easy to work with if you have concerns or problems

Thumbnail of user charlesh1953
2 reviews
0 helpful votes
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November 1st, 2023
Verified purchase

Very easy to use website...products what I was looking for...lil disappointed couldn't use discount code...but it is what it is..

Reason I chose this business:

They had what I was looking for

Thumbnail of user augustm76
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

The swingarm spools need to be returned, the website said exact fitment for my year make and model but the thread do not match. My swingarm is stock

Thumbnail of user javond9
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Color match was right on everything was perfect I would not trade it for nothing in the world

Reason I chose this business:

Suggested by a friend

Thumbnail of user brianq455
1 review
0 helpful votes
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January 25th, 2024
Verified purchase
• Updated review

Order shipped fast and packaged nicely. Mahalo Revzilla!

Service
Quality
Great prices and shipping!
December 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Thumbnail of user juand487
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Overall the experience was flawless as assual with revzilla. I just miss the beautiful revizilla boxes!

Reason I chose this business:

I'd compare you guys with Amazon haha. You're the Amazon for bike's stuff

Thumbnail of user cococ48
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Size chart is a bit diffrent from the available options, but Lex A help me choosing the correct one.

Reason I chose this business:

Video review about the product

Service
Thumbnail of user russella374
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Site works well and prices are reasonable. Will buy from them again.

Reason I chose this business:

Repeat customer

Quality
Thumbnail of user mikeb3143
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Very helpful, pleasent people to serve you. They know their product, and very important speak clear and audible english.

Reason I chose this business:

Have used long time

Thumbnail of user terryc393
2 reviews
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase
• Updated review

Never saw where to enter promo code to get my 15% off. However, order arrived next day.

Reason I chose this business:

Price and 15% off offer which I didn't get.

Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We do apologize you had an issue with the promo code. Often our promo codes have restrictions placed by the brand/manufacturer. ***Exclusions do apply*** I have added a link below to our exclusions. Additional restrictions can apply depending on the promotion. Please contact us anytime you have questions regarding any of our promo codes before placing the order; we will be glad to assist and confirm any exclusions. Once again, we appreciate your feedback and look forward to doing business with you.

Never saw where to enter promo code to get my 15% off
December 17th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price and 15% off offer which I didn't get.

Thumbnail of user peterh2194
1 review
0 helpful votes
  • Send Message
April 14th, 2023
Verified purchase

Thanks for the discount, hopefully this fits, if not I know I can return with no problem to RevZilla

Reason I chose this business:

Discount, free shipping with membership and I need them. If RevZilla will keep more items in stock, I would buy more things, what's up with that

Thumbnail of user charliew272
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

I bought a pair of bilt riding glove they arrived ahead of schedule. Great fit great price well worth what I spent.

Reason I chose this business:

They had the glove I wanted at a good price

Thumbnail of user jimmyr269
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase
• Updated review

As always, Revzilla has everything that zi want in stock and shipping only takes 3-4 days for me to revieve it..

Reason I chose this business:

I always choose Revzilla. My favorite for Motorcycle parts, accesories, gear, gloves, helmets, etc...

I have been a Revzilla customer since 2020..
June 14th, 2023
Verified site experience
• Previous review

I have been a Revzilla customer since 2020. They always have everything that I need for both of my motorcycles..

Thumbnail of user odanielb
1 review
0 helpful votes
  • Send Message
September 10th, 2023
Verified purchase

A friend of mine in the MC world turn me on to you guys excellent service and product I was pleased I will pass it on

Thumbnail of user mariar2847
1 review
0 helpful votes
  • Send Message
May 30th, 2023
Verified purchase

My order was a gift for my boyfriend. So I couldn't tell you if it was good or bad. Since he hasn't complained about it I believe its good

Reason I chose this business:

That's the site he sent me too

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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