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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Item came as described. No issues with it. Bolt on as promised. Looks great. Good purchase.
Ease of purchasing. Wide selection. Hood prices. Rewards program.
Revzilla has all the stock and delivery to Australia is fast and for a reasonable price.
Revzilla always has everything I want. Great service
Easy ordering, easy tracking, easy returns, and they accept Paypal which works for me the best.
I've ordered from them already.
It was very easy to find and order a helmet, the price was not too bad
I had bought there before and they had what what I was looking for
They deal with people who make good products.
I had to make a return and they made that easy too!
Both tires and a pair of Scorpion gloves showed up in less than a weeks time.
Quality products at decent prices
No problems.
Good products, good prices, shipping varies per product and if you pay for speed.
Was refered to this by a friend
I ordered an item and it came 3 days later with no damage and good packaging.
My riding coworker suggested it.
Great price got the discontinued green bike for my son! So stoked! It cane so quick!
Came up with lowest price.
Easy to find what I was looking for. Page is well organized, and shipping was fast
Easy navigation of website, and items are in stock. Quick delivery!
Items were on a Christmas list.
Excellent quality products and selection, fast shipping.
The price I paid for protective gear. Was fair and my order arrived quickly.
I'm a reoccurring shopper at RevZilla. They have good product info and good shipping and return policies.
Ordering was easy and the product description and sizing in the video was very helpful
Used it before.
Ordered shipped & arrived within a few days. The Cardo headset was exactly as shown on the website.
I like the extra information with the videos and reviews.
Lots of options.
I feel compelled to write a review for this company after having such a horrific experience with another online MC retailer. I was surprised to see the bad reviews, although I know its the bad experiences that compel most people to write reviews (me included) and studies have demonstrated this to be true. However I think Revzilla deserves a shout out for outstanding customer service in response to MY MISTAKE, in addition to their consistently super fast shipping, great video reviews of their product, and more. So I accidently returned the right glove of the Medium and Large sized pairs of gloves I got by mistake, thinking I had sent the left/right pair of Large gloves. I meant to keep both the right and left (of course) from the Medium sized gloves after buying two sizes of the same gloves because I wasn't completely sure of my size in this brand. SO MONTHS LATER AND WELL PAST THEIR RETURN DATE RANGE I discovered the issue, I had put them away and got busy so I didn't have time to ride. Their inspection team at the warehouse missed it as well, so I guess they went back into circulation. I had been refunded the full amount for the "large" returned mismatched pair long ago. When I realized the mistake, I called them, told them how stupid, careless, and sorry I was and offered to send the Left Large glove back hoping they would have the mismatched pair and they could send the right medium glove. They had JUST sent them back to the manufacturer, after having recently discovered it. They allowed me to RETURN the mismatched gloves, PAID FOR SHIPPING, AND issued me a store credit for the full amount of the gloves to exchange for another pair, since these had gone on sale and were sold out. Revzilla must know they have a customer for LIFE!
Tired of having a hassle checking tire pressure. Maybe the 90 degree stems will help
Gary was very helpful.
Parts online and Gary the tech helped me out.
Excellent experience and very fast shipping and good prices
Placed the order on Friday and received the item the following Monday, was very fast and easy!
I've used RevZilla for reviews and gear shopping before, and I'd like to continue supporting their business.
Ordered certain items for my bikes. Real good service, and exemplary quality!
2 day shipping and 4 day shipping are entirely different things
Rewards system
Good selection, good price on what I needed and quick delivery.
I misunderstood the order and ordered too many shocks. They accepted the duplicate order back with no problem and refunded my money in a timely manner.
Product availability and pricing.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our team.