• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user treyc64
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

My bike kept dying on me. Now, I'm very happy with my new lithium battery!

Thumbnail of user th429
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Was able to find what I wanted, easily purchase it, and it arrived on time.

Reason I chose this business:

Recommended by friends

Thumbnail of user christopherd1944
1 review
0 helpful votes
  • Send Message
November 20th, 2023
Verified purchase

Fast and convenient. Exactly what I was looking for. Will order from then again.

Reason I chose this business:

Had what i was looking for.

Thumbnail of user dubvo
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

I had a great experience with reveille! I would recommend this site to anybody.

Reason I chose this business:

I received an email somehow and chose to take a look.

Thumbnail of user ronaldp928
1 review
0 helpful votes
  • Send Message
October 13th, 2023
Verified purchase

Arrived in short time and with no issues and it was a great experience

I already reviewed my rep

Reason I chose this business:

Because I’ve used them before

Thumbnail of user tedds12
1 review
0 helpful votes
  • Send Message
November 20th, 2023
Verified purchase

These fit just fine to my bike. Easy install. No movement at higher speeds.

Thumbnail of user aarone270
2 reviews
0 helpful votes
  • Send Message
November 20th, 2023
Verified purchase
• Updated review

RevZilla has been the first an last place I've purchased my gear!

Reason I chose this business:

Love the ease of use of the site an customer service is amazing!

RevZilla is awesome!
August 26th, 2023
Verified site experience
• Previous review

RevZilla is awesome! If for some reason, you're order isn't right, they make it right!

Reason I chose this business:

Good customer experience!

Really like the site and reviews seem helpful
July 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

The site is very user friendly and most importantly, the prices are on point.

Thumbnail of user garyn739
1 review
0 helpful votes
  • Send Message
November 19th, 2023
Verified purchase

Had what I needed for my motor cycle helmet. Quality safety face protection. Thanks so much.

Reason I chose this business:

Had what I needed.

Thumbnail of user thomass912
2 reviews
0 helpful votes
  • Send Message
November 13th, 2023
Verified purchase

Great site. Sometimes great deals.
Delivery could be faster.
Overall a+

Reason I chose this business:

Helmet purchase

Thumbnail of user stevens3626
2 reviews
0 helpful votes
  • Send Message
November 19th, 2023
Verified purchase

Timely delivery and I will try em out today, hopefully

Reason I chose this business:

Good things in the past

Thumbnail of user clarencef62
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

My first time buying gear and all the product that I bought were high quality.

Reason I chose this business:

From content creators.

Service
Thumbnail of user stanl324
2 reviews
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

Free shipping, very nice. Good service easy website

Reason I chose this business:

Free delivery

Thumbnail of user cynthiac2792
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

Expensive. Very expensive but overall good product. Thanks

Thumbnail of user raih2
Rai
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Found everything i needed, for the price i wanted. Will buy again in the future. Thank you!

Reason I chose this business:

Price and availability.

Thumbnail of user seanh861
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

The store ordered them and bam at the house before they said so

Thumbnail of user bobi467
Bob
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

Easy to use and love the fact it is military and first responders friendly

Reason I chose this business:

Easy site to use

Thumbnail of user briang2150
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

All of my items came in as described, in great condition, and arrived quickly!

Thumbnail of user anonymouss1392
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

Ordered a good helmet, fits well and is comfortable

Thumbnail of user jacoba487
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase
• Updated review

Been great! Got what I ordered and it was on time.

No issues whatsoever
August 11th, 2023
Verified purchase
• Previous review

Super easy to order and my product arrived on time.

Reason I chose this business:

Needed chain lubricant

Thumbnail of user billm2032
1 review
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

You have what i need in my size! Shorts arrived ahead of schedule.

Thumbnail of user jimh1827
2 reviews
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

Found what i wonted great price thanks haven't used it yet

Reason I chose this business:

Just ran in it today

Thumbnail of user shaec25
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Ordered a helmet and it was well packaged and came quick, I'm satisfied

Thumbnail of user ryanr930
2 reviews
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

Fast shipping, one item was an open-box discount, and the whole process was smooth.

Reason I chose this business:

Selection, prior experience.

Thumbnail of user kevink2695
1 review
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

The fit seems spot on. Batteries charged without any issues. Easy to operate. Keeps my hands warm.

Reason I chose this business:

Reliable service. Quality products. Excellent reviews.

Thumbnail of user lynnw785
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

Easy to order. Great price.easy to navigate the site. Speedy delivery.

Reason I chose this business:

My son told me about the company. The gloves were a gift.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?