• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5632

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
325

Instant Feedback

86,014 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user timothyd1072
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

This boot feels super hard and unyielding. It's like walking in ski boots and the interior is hard and uncomfortable. It's impossible to not walk awkwardly in them, and the latches don't feel good. The ankle has absolutely no flex/give making walking not practical. I'd imagine it's hard to shift. I'm working on returning them.

Reason I chose this business:

Good Selection.

Reason I chose this product:

It looked like it was what I was looking for. I was wrong.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

You can return your purchase within 90 days. In order to qualify product must be in new, unused/uninstalled condition. All original packaging and tags must be included. Returns with ordinary wear and tear or damage caused by improper use or accidents will not be accepted.Returns will be refunded to the original form of payment once the items have been received and inspected.

Thumbnail of user emilyf802
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Excellent as always! Was able to type my year, make and model in of my bike and the part I was looking for and RevZilla gave me so many options that fit my bike specifically. It like knowing that I am getting something that I know will fit my bike, without have to guess myself.

Reason I chose this business:

RevZilla is my first stop shop -- I was looking for my parts, gear, fluids, anything motorcycle related on RevZilla first before even thinking of looking somewhere else. RevZilla never lets me down with their insanely fast shipping. I ordered my part on Saturday and I had it Monday morning.

Reason I chose this product:

RevZilla assured me the part would fit my bike, provided lots of details regarding the part and gave reviews from customers who have also used it.

Quality
Thumbnail of user johns16328
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

It doesn't matter what I purchased. This company itself is 5-Star. The gloves are awesome by the way.

Returning glove that were too large. Again. I have short fingers apparently. I used their sizing chart. No one’s fault and not a complaint.

Reason I chose this business:

Returning customer. Your service has kept me coming back. As long as the great service continues, so will my business with you. Thank you.

Reason I chose this product:

These appear to be about the safest gloves for what I’m doing. Hands and head need the most, but once I get the correct size gloves, I’m fully covered. I sincerely pray every cent I have spent on safety gear is a huge waste of money.

Service
Quality
Thumbnail of user clayh159
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

They spent 2 hrs helping my wife & I trying on different helmets & changing pads & just had an enjoyable time with these guys.
Nothing but high regards for your staff!

Reason I chose this business:

Because they carry the shoei GT 2 & it was on sales for July 4th

Reason I chose this product:

Fit & finish

Quality
Thumbnail of user rattanah1
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Ordered what I wanted. Everything came in a timely fashion! Won't hesitate to make Revzilla my 1 stop shop for all my riding gear needs!

Reason I chose this business:

Everything I wanted and needed was all there.

Reason I chose this product:

To look cool and keep safe while riding.

Quality
Thumbnail of user kylev268
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Good quality came fast. Looks great installed. Haven't had it long so can't really say much more but I'm pretty sure it's going to be a good add to my ride.

Reason I chose this business:

The only place that had what I was looking for.

Reason I chose this product:

YouTube follow said it was a good product.

Quality
Thumbnail of user edwardm2149
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I purchased an Alpinestars glove. The sizing chart was off for me. I already went up a size, turns out that going up two sizes barely worked. It's tough to buy clothes online, unfortunately return shipping can add up quick. I'm still happy with the product and service I received from Revzilla.

Reason I chose this business:

I choose Revzilla due to recommendations and many past experiences.

Reason I chose this product:

I typically like the products from Alpinestars. Awesome products!

Quality
Thumbnail of user tristenj9
2 reviews
0 helpful votes
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July 16th, 2024
Verified purchase

I can't recommend Revzilla enough. Without them, I would not have been able to rebuild this F4i myself. Not only do they have every single bolt I need, but their diagrams are extremely helpful. Awesome website.

Reason I chose this business:

Their diagrams were the first reason I ended up on the website, but they numbered every bolt/hardware in the diagram and made them extremely easy to order.

Reason I chose this product:

I needed them to rebuild my F4i

Quality
Thumbnail of user dannyc663
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Amazing company. Never had a problem in all the years I have dealt with them. They are top notch in my book.

Quality
Thumbnail of user cliffords240
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Outstanding from start to finish! Fast, Fast Shipping! Superb Packaging! Awesome Simpson Helmet! Keep the text coming to me! I didn't know you had Simpson Helmets until the text! Thank You!

Reason I chose this business:

Shopped around and liked what you have and the prices!

Thumbnail of user meghang111
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

RevZilla had exactly what I wanted for a great price! It was easy to find on the sight and easy to find my size. Definitely a loyal RevZilla Customer now!

Reason I chose this business:

RevZilla has the products I want at a great price with shipping options that work for my needs! I’ve never had an issue with RevZilla!

Reason I chose this product:

I needed Air/Dry gear urgently for a great price and RevZilla had the exact product I wanted for a great price with next day shipping!

Quality
Thumbnail of user reginaldd127
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Found the item we needed today. Women's gear is still a struggle for my wife to find but the jacket arrived faster than we thought!

Quality
Thumbnail of user steveg2387
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Frame slider bolt immediately snapped. My disappointment is in the return process. I took a picture and submitted the snapped bolt- you really want me to mail it back before you ship another? I'm clearly not trying to scam you. I'd prefer to just have a new item shipped and throw the first in the trash.

Update- RevZilla shipped a new one, and that's great customer service! Thank you!

The person I spoke to was fine. See comment above

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.

Thumbnail of user julieb901
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Consistently good experiences at Revzilla... picked up a pair of Forma boots a week or so back and am pretty happy with them out of the box.

Reason I chose this business:

Always have what I need, and at great prices. Plus I had some rewards cash to use...

Quality
Perfect upgrade
July 6th, 2023
Verified purchase
• Previous review

Oem battery died on my 1090R and gave me the excuse to upgrade to a Shorai, which is a brand I trust. Perfect fit and huge weight savings. MUST keep it on a proper tender through winters when the bike sits for months.

Reason I chose this business:

My go-to when I can't find stuff elsewhere, and their prices are typically competitive with everyone else, and excellent customer service.

Thumbnail of user shyannee
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Fast delivery, amazing helmet. 10/10!

My helmet is gorgeous! Thank you again!

I can't wait to order more

Reason I chose this business:

Aprilia to Canada

Quality
Thumbnail of user jeremyk605
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

After 50+ min on chat and phone, multiple attempts to checkout to only fail finally manager called back and got the order straightened out.

Agent did nothing to help. Was reluctant to get me a manager after more issue with placing order

Reason I chose this product:

Saw at local shop but didn’t have size.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Thumbnail of user joshuam1738
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Browsing the site always makes me wanna spend my money. So many options it's hard to choose. Even if I find a product on another site, I'll jump over to RevZilla to see that they usually have it and its either cheaper or has a better warranty. Always my #1 go to site...

Reason I chose this business:

Better options, cheaper prices, better warranty

Reason I chose this product:

Best option for me

Quality
Thumbnail of user danielb1106
3 reviews
0 helpful votes
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October 1st, 2024
Verified purchase

My purchase couldn't have been easier! Found what I was looking for, ordered and received my item! Simple! Keep up the good work?!

Reason I chose this business:

Past purchases.

Reason I chose this product:

Fit my needs.

Quality
Thumbnail of user gailyns
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

I purchased the Alpinestars J-6 WP Women's Riding Shoes. The online reviews indicated that these shoes ran large and to size down a complete size. My normal size is a 10. Therefore, I ordered 2 different sizes just to be sure because we were leaving on a motorcycle trip to Colorado and I needed the shoes. I ordered a 9 and a 9.5. It's a good thing I did--because these shoes do not run large at all. I kept the 9.5, but I probably would be happier with my normal size 10 and would have returned the 9.5 had I had time to get the size 10 before our trip.

Reason I chose this product:

I liked the way they looked and they were waterproof.

Quality
Thumbnail of user stephent1484
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

The items came super quick just in time for my track day. Which I wasn't expecting. Definitely ordering all my parts from reveille!

Reason I chose this business:

Heard great things

Reason I chose this product:

One of my friends had bought one similar and worked great for them.

Quality
Thumbnail of user joshh701
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

The Revzilla experience is always a pleasure. Their website is easy to use, their staff are friendly and helpful, shipping is fast and product variety is vast. Always my first stop for anything motorcycling!

Quality
Thumbnail of user joelm849
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

I have used RevZilla on numerous occasions, buying different items for different motorcycles. This last experience was no different, whereas I found what I needed, ordered, received accurate info on item delivery, received the part in good order, installed the quality part on my motorcycle. This item is the Longhorn Offset Highway Pegs by Kuryakyn, for my new FLHXSE. Look and feel great. Thank you.

Reason I chose this business:

Previous success.

Reason I chose this product:

Was the part I needed.

Quality
Thumbnail of user zachs385
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Bought a few things so far. Helmet, jacket, pants, and both tires.
Very happy with the clothes fitting. Had to return the first pair.

Reason I chose this business:

No idea. I like the youtube videos and friends also buy here.

Reason I chose this product:

Needed them to be safe.

Quality
Thumbnail of user jethrop5
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

RevZilla is my go to shop for new batteries. Reliable, fast and reasonably priced products. Yuasa is the best battery for my BMW R1200 GS Adventure. It has the performance necessary to start these bikes.

Reason I chose this business:

Reliable, fast, good price

Reason I chose this product:

Best option

Quality
Thumbnail of user keithc1244
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Ordered pull and return throttle cables and didn't get any updated for a week other than processed. Then was told it would be 3 to for weeks before shipped. Happily received week and half earlier than anticipated. Great job

Service
Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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