• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user gregv188
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Great helmet. Great value. Fits very well. Will buy again from Revzilla.

Reason I chose this business:

Price was great.

Service
Thumbnail of user keeganh19
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Products were shipped and delivered quickly! Perfect fit and looks good too!

Reason I chose this business:

Ease of access and lots of options!

Thumbnail of user derekz45
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Always like buying from here, easy, quick and lots to choose from

Service
Thumbnail of user golanr1
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

I got what I ordered, it arrived quickly and in great shape

Thumbnail of user lewiss234
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

RevZilla price matched and item arrived in 3 days.

Called for a price match and upon proof they took the discount directly out of my cart.

Reason I chose this business:

I regularly shop RevZilla. Competitive prices, price matching, a large selection, and great customer service.

Service
Thumbnail of user rodgl1
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Estimated tire size for my bike and found them via model lookup

Reason I chose this business:

They have never let me down

Thumbnail of user fredb922
1 review
0 helpful votes
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September 19th, 2023
Verified purchase
• Updated review

Website was very easy to order and track my order. The order also arrived very fast.

All good but it would not let me apply the 10% promo...
May 26th, 2023
Verified site experience
• Previous review

All good but it would not let me apply the 10% promo code.

Reason I chose this business:

Had what I wanted in stock

Thumbnail of user haroldm521
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Came quick and in well condition. As advertised and fit accordingly.

Reason I chose this business:

Advertisment and google popups.

Thumbnail of user jamiec1242
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Only top quality, genuine aftermarket products not generic or Chinese.

Reason I chose this business:

Reviews on YouTube

Service
Thumbnail of user joshb1012
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Helpful customer service for my situation, but was hoping to get some riding in

very helpful

Service
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thanks for reaching out to us, Josh. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com

Thumbnail of user tomm1141
2 reviews
0 helpful votes
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September 27th, 2023
Verified purchase

Shipping was delayed 2 days. Parts arrived with a one defect.

Dylan replaced my defective part very quickly

Reason I chose this business:

Parts in stock

Service
Thumbnail of user timc1468
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Quick & easy 2 order...even faster delivery of Quality products.

Reason I chose this business:

Return customer

Thumbnail of user kwanyoungh
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Ordered wrong part, staff helped me get right cowl.

Great

Service
Thumbnail of user ramona127
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Everything in order, I received the right size and color and the helmet arrived on time.

Thumbnail of user toddm1031
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Very easy to find exactly what I needed, the pricing was good, and it came fast. Just like me.:)

Reason I chose this business:

Pricing and easy to use website.

Thumbnail of user roberts9374
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Order came quickly and was exactly as advertised. Very happy!

Reason I chose this business:

Price and reputation. Also liked the financing options.

Thumbnail of user stevenp1667
3 reviews
0 helpful votes
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September 25th, 2023
Verified purchase

Nice transaction - love Revzilla and their products

Reason I chose this business:

Needed some cool socks

Thumbnail of user yod7
Yo
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Very good menus cheaper than everyone else very good product descriptions

Thumbnail of user justind783
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Had exactly what I was looking for and was fast at shipping. Was exactly what I ordered

Thumbnail of user rossh239
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Easy to find products and good information. Checkout is easy

Thumbnail of user brianm3992
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Wonderful experience Revzilla always give me and shows me the best of products and customer service

A one

Reason I chose this business:

Where else would I go

Service
Thumbnail of user randalm61
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Got what I ordered fast and in good condition. It fit my bike good and easy to put on it.

Thumbnail of user charlesd2064
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Item as described and shipped fast. Good communication.

Reason I chose this business:

Great products and reliable

Thumbnail of user wille284
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Part fit as described no issues, was shipped next day, and arrived faster than expected

Reason I chose this business:

They had the part I needed the cheapest

Thumbnail of user carylv1
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

Pleasant. Very easy navigating through the site, timely delivery of goods.

Reason I chose this business:

Good place for everything bikes

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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