• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,580)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user daviss87
2 reviews
0 helpful votes
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September 25th, 2023
Verified purchase

Very easy to get what you want, fast shipping, wide selection of articles.

Thumbnail of user williamb5835
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Very helpful, quick shipping. Usually have what I want in stocks.

Reason I chose this business:

Previous experiences were good.

Thumbnail of user fabioh24
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Great customer support! They were answering my questions even during the weekend.

Reason I chose this business:

Very complete catalogue and closeouts

Service
Thumbnail of user treyg41
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Item came as described, packaged well, and arrive quicker than expected!

Thumbnail of user jamess8643
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Fast and easy was able to find what I need all in one place.

Reason I chose this business:

Never had trouble in the past and they have great customer service.

Thumbnail of user jamesy894
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

I'm pleased with my order. It was delivered in a timely manner and packaged well.

Reason I chose this business:

I’ve used them before and they always tell you when your order will be shipped, when to expect it.

Thumbnail of user dailyd2
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

Great and fast shipping product arrived as described. No problems whatsoever.

Reason I chose this business:

Free shipping

Thumbnail of user rubyn71
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Videos and reviews were helpful in determining fit and durability

Reason I chose this business:

Had products I was looking for

Thumbnail of user hermans124
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

It arrived on time and with the tracking updates you would know its on the way

Reason I chose this business:

Lots of options

Thumbnail of user natc63
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Easy to order parts and products, fast service. I've never had any issues ordering from Revzilla.

Reason I chose this business:

They had what I needed at a great price.

Thumbnail of user erico772
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Great shoes love them and they got here fast, just what I wanted

Thumbnail of user lonniem125
2 reviews
0 helpful votes
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September 3rd, 2023
Verified purchase

Very good experience Like the products keep trying to sell Quality products. Great Experience

Thumbnail of user karenx651
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Order sent to Shipito 5 days after order placed. Already in the air to Bangkok. Cheers

Reason I chose this business:

Price, quality and experience.

Thumbnail of user scottf1605
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Good
Bike stands didn't come with instructions but I figured it out.

Thumbnail of user johnc10715
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Revzilla was easy to buy from and quick shipping. Payment options were important.

Reason I chose this business:

Because I received professional service in the past.

Service
Thumbnail of user minseongs
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Customer service reps told different stories and no information was accurate

Service
Thumbnail of user christopherp1667
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Everything was great, got my order quickly and had no issues.

Thumbnail of user aprilm1154
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Fast shipping. Competitive pricing. Great customer service.

Reason I chose this business:

All of the above reasons

Thumbnail of user christopherc2771
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

First bike and first purchase on here, wicked easy and down the rabbit hole I go!

Reason I chose this business:

Ease of shopping

Thumbnail of user rickw859
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Quick and easy...great tires...great price...look good and sticky on corners

Thumbnail of user terryh1296
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Never an issue with Revzilla, best of the best. Boots are great, love the BOA system.

Reason I chose this business:

Repeat custom.

Thumbnail of user danielm4284
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Always had good experience with Revzilla!

Never had issues so far. Very happy with their service.

Reason I chose this business:

It's the only place I could find my rear tire :)

Thumbnail of user andrewu396
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

So far so good order received in good condition got it up and running same day

Reason I chose this business:

Came across it on web page

Thumbnail of user thomasb4312
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

Easy, pleased with product and delivery time. Easy install. Looks great

Reason I chose this business:

Reliability. Have used RevZilla before and have always been pleased with the service and products

Thumbnail of user garyg1536
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Convenient, easy to use website. Fast and easy shopping to keep my fleet on the road

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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