• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,580)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user rickv232
1 review
1 helpful vote
  • Send Message
March 16th, 2023
Verified purchase

The ordering system is easy and efficient, and the shipping updates are very helpful. Thank you!

Thumbnail of user kristis296
1 review
0 helpful votes
  • Send Message
June 27th, 2023
Verified purchase

Great customer service and speedy delivery! Website was easy to use and it was packaged nicely

Service
Thumbnail of user bryanh765
1 review
0 helpful votes
  • Send Message
June 22nd, 2023
Verified purchase

Ordered some tires and they shipped fast, I mean ordered Friday and had Monday. Good company.

Reason I chose this business:

Revzilla cash

Thumbnail of user krissyp20
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase
• Updated review

I ordered for my husband and it was here very fast and he absolutely loves it

Reason I chose this business:

Husband was wanting this jacket

You have a pop up for 10%off so signed up and it doesn't...
July 11th, 2023
Verified site experience
• Previous review

You have a pop up for 10%off so signed up and it doesn't work

Reason I chose this business:

Husband was wanting this jacket

Thumbnail of user blakem261
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Great website. Easy ordering. RevZilla is always my go to when buying motorcycle gear.

Reason I chose this business:

Ease of use and trustworthy.

Thumbnail of user carlm912
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Thanks for your shopping experience. You have a lot to choose from

Thumbnail of user johnl6604
1 review
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase

Easily the simplest ordering method I've ever done

Reason I chose this business:

More options

Thumbnail of user tbu
TB
2 reviews
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase

Nice that saving coupon was applied by Revzilla. Also competitive pricing

Thumbnail of user patriciar2908
1 review
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase

I got my order very quickly and everything went smoothly. Thank you

Thumbnail of user israelm262
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

I ordered a size medium and got sent an extra large

* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Hi Israel,
We’re sorry to hear your shopping experience wasn’t superb. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com

Thumbnail of user briggss8
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

Arrived a few days late but that's okay, i enjoyed my shopping experience

Reason I chose this business:

Cus it was convinient

Thumbnail of user brandonm1203
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

Great look and very quiet. Fits (M) snug and very comfortable.

Thumbnail of user warrens358
1 review
0 helpful votes
  • Send Message
August 26th, 2023
Verified purchase

Very easy to use and the price was very reasonable compared to other websites

Reason I chose this business:

Sale prices…

Thumbnail of user aaronp662
2 reviews
0 helpful votes
  • Send Message
July 24th, 2023
Verified purchase

Overall order and sizing info on the site were spot on.

Reason I chose this business:

I find Rvzilla to have a greatly helpful site with timely shipping etc. They also have promoted an inclusive culture which I support fully!

Thumbnail of user williams6325
1 review
0 helpful votes
  • Send Message
July 19th, 2023
Verified purchase

It was quick and easy and not hard to do.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Thumbnail of user johnathanc72
1 review
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

The RevZilla shopping experience and delivery is amazingly easy and speedy

Thumbnail of user karenr3034
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

Good search engine, quick check out, timely delivery, good quality product.

Thumbnail of user lonl28
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

Got my windshield very fast and it was packed very carefully

Thumbnail of user teds429
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

I've ordered tires from RevZilla several times and have never had a problem. Thanks.

Reason I chose this business:

I've used RevZilla in the past with no issues, and unlike some of your competition RevZilla had both tires in stock.

Thumbnail of user christopherb2754
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

Another great purchase experience with Revzilla. Quick and dependable. Easy to navigate website.

Thumbnail of user sharonf1120
2 reviews
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

Got what I needed at a fair price and fast delivery

Thumbnail of user rommelv4
2 reviews
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

Great online buying staff. Good job guys. Thank you

Reason I chose this business:

Easy to use

Thumbnail of user sebastianoc8
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

Excellent selection prices customer service and price matching. What else can you ask for?

Reason I chose this business:

Price and service

Service
Thumbnail of user anthoneyj
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

All ways been a good experience ordering from them

Reason I chose this business:

Never had any issues from them

Thumbnail of user loril1006
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

Revzilla Website is user friendly and efficient to use

Customer service rep was responsive and gave me detailed information

Reason I chose this business:

I’ve had good experience in the past

Service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?